2018 HYUNDAI SANTA FE SPORT Complaints

- KSDS (Knock Sensor) Engine Light - Had to have Car towed - Nonactive recall for KSDS system for my vehicle, in spite of the Campaign 966 for Hyundai vehicles within the range of years for the class action lawsuit

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. A local dealer was contacted but was unable to service the vehicle for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My truck started making very funny noises out of the engine area, two nights ago, and the next day, the noise persisted, and the car stalled. When we checked the oil, it was bone dry. There was no oil light warning. This car is very well-maintained.

Engine is consuming at least 1quart of oil every 750-1000 miles with no oil leaks.

ENGINE IS CONSUMING 1 QUART OF OIL EVERY 1000 MILES. I ADD 1/2 QUART EVERY 500 MILES IN ORDER TO BE SAFE. IF THIS VEHICLE IS DRIVEN BY SOMEONE OTHER THAN A PERSON LIKE ME WHO CHECKS THE OIL LEVEL BETWEEN OIL CHANGES THE ENGINE WOULD FAIL DUE TO LACK OF OIL. THE DEALER WANTS $150 TO CONDUCT AN OIL CONSUMPTION TEST! SEVERAL DEALERS TELL ME THAT THIS CONDITION IS OK, REALLY?

2018 HYUNDAI SANTA FE SPORT-Consumer is writing in with concerns and questions about the engine oil light indicator. Consumer checked the oil and it was dry. Consumers questions are: Why the engine oil light did not come on until there was almost no oil in the oil pan? There are no oil leaks under the vehicle. I am a retired Automotive Technician with 37 years for the Smithsonian Institution in Washington, DC., and I have never seen this before. What happen to the warning and where did the oil go? Is there a recall on the Engine Oil Warning Light?

Oil consumption is SUPER high. Not even 1 month after oil change have to add 2 quarts of oil. Have replaced gaskets in the engine but the head gaskets are also needing replaced when car not even that old. No oil leaking to be seen from engine. Oil consumption causing failures of other parts costing more in repairs.

Oil consumption burn extremely lot of oil after or before one month of iol change.

Oil and filter was changed the 1st or 2nd week of March. (Mobil 1 full syn. 5W-20, with a Hyundai filter) A. Oil black, which was typical for the car (approx 1 qt low, topped off multiple times in the approx. 5000 mi since the last oil filter change) Note: On 12/21/22 Rowe Hyundai of Westbrook, ME, performed the ABS Recall, and we had the 2nd Carbon BG fuel injection flush performed. They noted oil was low and appeared dirty. Oil topped off that same day. I also asked the service manager why the engine burned/ leaked so much oil, and was suggested to try the Hyundai oil filter, in which I bought two. Because of the continued leakage of oil around the oil drain cover plate, I asked for a new oil plug washer and was told there was one taped to each one of the oil filter boxes. The first Hyundai filter and washer was installed the first of March 2023. All prior oil / filter changes the oil plug was never loose. I, [XXX] dad, [XXX] have been changing my oil and filters on all my cars for the last 10+ years (not to include when I was younger) est. >60 changes, and never have I had a loose oil plug. new Hyundai filter and drain plug washer were used. Installation was performed to manufacturer’s spec. B. 5/13/23 added 24 oz. of Mobil 1 full syn. (had approx. 1000 miles since above oil change, this was the typical oil burn) C. 5/17/23 [XXX] left for Baltimore, and 2 hrs into trip (on rt. 15 Merrit Pkwy) noticed the red oil light come on, stopped the car and shut the engine off. Called tow truck, found Hyundai dealer with a good reputation. Police stopped and pushed her to a safer location. Car towed to Balice Hyundai of Fairfield. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

April 17th 2023 my cars decelerate, wouldn't accelerate above 60 mph and would randomly decelerate as low as 15mph. The check engine lightvwas constantly flashing and the rmp wouldn't go above 2. I called motorworld and Hyundai. Motorworld said I needed a knock sensor replacement. They replaced the knock sensor. I called Hyundai again to see if I could be reimbursed. They said no. Hyundai then told me that because I paid to replaced the knock sensor my engine was now covered for life. A I ri 14th 2023 the exact same thing happened to my car again. I had it towed to motorworld. A week later I was told that they recommended an $800 oil consumption test because they said the oil was very low. I told them that my oil light never came on. The car was failing. I told the that I just had an oil change and that I thought the prior mechanic cheated me out of oil because my oil light came on 2 weeks after getting an oil change. This whole week I've been going back and forth with Hyundai re: this problem with is noted on websites. I was told that there is nothing they can do. I asked them to replace the motor. This is an engine problem and the engine is covered under power transmission and because I paid to replace the knock sensor. However it is not the knock sensor. The car did what it was supposed to do if tge engine is in danger of failing. So why did the charge me $583 for the knock sensor replacement and now they want me to pay $800 for an oil consumption test. It's obvious that the vehicle is consumption oil. There are no oil leaks. I spoke with Hyundai again yesterday. I told her that Hyundai needs to replace the engine and I feel that they stalling and putting me in danger. If this happens again I'm in danger, especially on the highway. Motorworld called to confirm that I was told on several occasions that because I paid for a knock sensor my engine is under warranty for life. Motorworld tod her that it's not. This occurred in April and again 5/14/23