2013 HYUNDAI SANTA FE SPORT Complaints

CHECK ENGINE LIGHT COMES ON, OBD-II TROUBLE CODE P0087: FUEL RAIL/SYSTEM PRESSURE - TOO LOW. HIGH-PRESSURE FUEL PUMP FAILURE AND NEEDS TO BE REPLACED. I EXPERIENCED THE SYMPTOMS OF P0087: ROUGH RUNNING, POOR ACCELERATION ON THE HIGH WAY, AND HARD STARTING.

WHEN DRIVING ON THE HIGH WAY, THE SPEED AT 60~65 MPH, CHECK ENGINE LIGHT CAME ON 2~3 TIMES, EACH TIME JUST LASTED FEW SECONDS AND ACCELERATION PROBABLY COULD TRIGGER CHECK ENGINE LIGHT ON.

HOOD LATCH RECALL. I BEGAN THE PROCESS OF GETTING THE HOOD LATCH CABLE REPLACED IN AUGUST AFTER LEARNING OF THE RECALL. I FEEL THAT HYUNDAI MADE IT PURPOSEFULLY DIFFICULT FOR ME TO GET A REPLACEMENT PART. I WAS ORIGINALLY REQUESTED TO DRIVE OVER 3 HOURS TO GET TO A DEALER, AND MY REIMBURSEMENT REQUEST WENT UNANSWERED FOR SEVERAL MONTHS. I WAS ASKED MULTIPLE TIMES FOR IDENTICAL IDENTIFYING INFORMATION AND RECEIPTS, AND WAS GIVEN INFORMATION IN A TIMELY MANNER. AT THIS DATE, I STILL HAVE NOT RECEIVED REIMBURSEMENT FOR REPLACING THIS PART. DUE TO MY INTERACTIONS, I BELIEVE HYUNDAI IS PURPOSEFULLY MAKING THE REPLACEMENT OF THIS PART A BURDEN ON CONSUMERS.

ON NOVEMBER 14, 2017, I BEGAN HEARING SOME KNOCKING NOISE. ABOUT 15 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE SANTA FE SPORT STALLED WITH NO WARNING. I WAS IN HEAVY TRAFFIC AND IT WAS A VERY DANGEROUS SITUATION, WHERE PEOPLE WERE HONKING AND HAVING TO GO AROUND ME. I WAS SO SCARED. I WAS ABLE TO RESTART THE CAR AND DECIDED TO RETURN HOME INSTEAD OF GOING TO MY ORIGINAL DESTINATION. TEN MINUTES LATER, IN HEAVY TRAFFIC, THE SAME THING HAPPENED, THE SANTA FE SPORT STOPPED WITHOUT WARNING. I WAS ABLE TO RESTART THE CAR AND GET HOME. I NEVER RECEIVED ANY RECALL INFORMATION IN THE MAIL. I LATER LEARNED THAT IT IS HYUNDAI RECALL 162. THE SANTA FE HAS ABOUT 54,000 MILES ON IT.

THERE S A PROBLEM WITH ENGINE ITS KNOCKING TOOK IT IN ON RECALL SERVICE @ TEXASN HYUNDAI IN ROSENBURG TEXAS SERVICE REPORED THE SUV WAS OK THE CAR BROKE DOWN IN BYRAN TEXAS AND IS LOCATED @ BRAZOS VALLEY IMPORTS PHONE NUMBER IS 979=776-7600 MY NUMBER IS 8322025474 P S NEED CAR BROUGHT CLOSER TO MY HOME IN HOUSTON TEXAS 77033 .

I WAS DRIVING DOWN INTERSTATE I80 20 MILES WEST OF LINCOLN, NE AT APPROXIMATELY 80 MPH. I HEARD A NOISE FROM THE ENGINE AND IT LOCKED UP IMMEDIATELY, THE TACHOMETER DROPPED TO 0 RPM AND I LOST POWER STEERING. THIS VEHICLE HAD ALREADY HAD THE RECALL PERFORMED FOR THE KNOWN ENGINE LOCKING ISSUE. WITHOUT SOME QUICK REACTION THERE VERY EASILY COULD HAVE BEEN SEVERE INJURIES.

MY 2013 HYUNDAI SANTA FE SPORT 2.0T IS ON THE REXALLL LIST FOR ENGINE PROBLEMS; IT WAS AT DEALER LAST WEEK WHER THEY CHANGED OUT FUEL PUMP & SUPPOSEDLY CORRECTED AN ISSUE W METAL DEBRIS IN OIL GOING TO ENGINE. HAD PROBLEMS LESS THAN 48 HOURS LATER; WAS TOLD I COULD BRING IT IN OR TAKE TO GET BATTERY TESTED. NOW, 48 HOURS AFTER THAT CHECK ENGINE LIGHT IS ON. I BELIEVE THE ENGINE NEEDS TO BE REPLACED AS THIS IS PART OF THE RECALL ON THIS MODEL. IT DOESN'T SOUND OR FEEL RIGHT COMPARED TO YOU HOW IT WAS DRIVING A MONTH AGO WHEN I PURCHASED USED WITH 36K MILES.

ON SEVERAL OCCASIONS, THE VEHICLE LOST ALL POWER WHILE IN MOTION. IT HAPPENED WHILE DRIVING 55MPH, IT HAS HAPPENED WHILE DRIVING 20 MPH, AS WELL AS JUST SITTING AT A STOP LIGHT. EVERY OTHER TIME THE VEHICLE IS STARTED, THE CHECK ENGINE LIGHT COMES THEN GOES OFF, ON/OFF, ON/OFF ETC... AND JUST AS OFTEN AS THE LIGHTS CHANGES THE SHIFTING IT'S EXTREMELY HARD WHEN SHIFTING GEARS. THEN THE VERY NEXT DAY, IT RUNS PERFECTLY FINE. HOWEVER, IT REACHES EXTREMELY HIGH RPM'S BEFORE SHIFTING. WHEN IT DOES THAT, IT LITERALLY FEELS LIKE THE BOTTOM OF THE CAR IS GOING TO FALL OUT FROM UNDERNEATH. MAYBE PURE COINCIDENCE BUT NONE OF THIS STARTED UNTIL I HAD TAKEN THE VEHICLE IN FOR RECALL NOTIFICATIONS. I CONTACTED THE DEALER WHEN IT HAPPENED AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED ANY OF THIS TO HAPPEN. AND OF COURSE, WHEN YOU TAKE IT TO HAVE SOMEONE LOOK AT IT, IT NEVER RUNS "OTHER THAN NORMAL". THE VEHICLE IS ONLY GOING ON ALMOST 5 YRS OLD, AND HAS 68,530 MILES.

MADE A LEFT TURN WHILE DRIVING UNDER NORMAL CONDITION (ENTER THE TURN FROM A COMPLETE STOP AND ACCELERATING TO ABOUT 15 MPH). A LOUD BANG WAS HEARD IN THE REAR OF THE VEHICLE, WHILE IN THE TURN, FOLLOWED BY A BRIEF VIBRATION. I MADE AN IMMEDIATE RIGHT TURN ON TO A NEARBY SIDE STREET AND FELT THE VIBRATION AGAIN, BUT NO NOISE WAS HEARD. THE VEHICLE WAS PARKED IN A SAFE LOCATION A FEW HUNDRED FEET FROM WHERE THE INITIAL NOISE WAS HEARD. UPON LOOKING AT AND THEN UNDER THE REAR OF THE VEHICLE A BLACKISH/GRAY FLUID WAS LEAKING FROM THE AREA OF THE REAR DIFFERENTIAL. ROADSIDE ASSISTANCE WAS CALLED AND A TOW TRUCK RESPONDED WITHIN AN HOUR. THE VEHICLE WAS TOWED TO A NEAR BY HYUNDAI DEALERSHIP FOR INSPECTION AND REPAIR. THE DAY AFTER THE INCIDENT A SERVICE MANAGER FROM THE DEALERSHIP CALLED ME AND REPORTED THAT THE HOUSING FOR THE REAR DIFFERENTIAL CRACKED. THE DIFFERENTIAL WILL BE REPLACED AND COVERED UNDER WARRANTY.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE HOOD FLEW OPEN WITHOUT WARNING AND CRACKED THE FRONT WINDSHIELD. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF OF THE ROAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V358000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED FIESTA HYUNDAI AT (505) 428-7100 (LOCATED AT 1955 ST MICHAEL'S DR, SANTA FE, NM 87507) WHERE IT WAS CONFIRMED THAT THE PARTS SHOULD BE AVAILABLE IN A MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 10493675. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.