2018 HYUNDAI SANTA FE SPORT Complaints

My 2018 Hyundai Santa Fe has a blown engine and will cost over $9000 to replace. Unfortunately my car is out of warranty at 120,000 miles. It has become known to me that this particular car, and thousands of others, has known problems with the engines. So much so, that a software update for a sensor was available in 2017, oil consumption issues and civil law suits have been highly publicized. I was never notified of the software update, which would have extended my warranty to 10 years and 120,000 miles. I was diligent in oil change and maintenence on my car yet of no fault of my own the engine needs replaced. I believe Hyundai has been aware of these defects and did nothing to rectify the company-wide problem, just hoping many cars would fall out of warranty first. I have been told that since I am not the original owner and the car is out of warranty it would cost over $9000 to replace the engine ( the Kelly Blue value on my car should be $8000- $9000). Additionally, recall campaign #953 would have likely recognized the engine issues, but I was never contacted by Hyundai regarding the recall, and just found out about it when my car was in for service.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving approximately 60 MPH, the vehicle made a loud banging sound coming from the engine compartment. The instrument panel illuminated with several unknown warning lights. The vehicle then lost motive power. The contact was able to coast to the side of the road. The vehicle was towed to the dealer who diagnosed that the engine failed due to a connecting rod going through the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and the contact was informed that the repair would not be covered under warranty or recall. The approximate failure mileage was 97,000.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while making a left turn, the headlights became inoperable. The contact manually switched the headlights on and off several times until the headlights returned to normal operation. The contact stated that the headlights were also turned off while the turn signals were activated. The vehicle was taken to the dealer and the contact was informed that the multifaction switch in the steering column needed to be replaced. The manufacturer was not contacted. The failure mileage was 58,000. The VIN was not available.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Suntrup Hyundai South (5926 S Lindbergh Blvd, St. Louis, MO 63123) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the dealer repaired the vehicle.

I had to take my car to my local dealership (twice) because of an emergency situation with my gas door. My gas door would not open and I had to have looked at and was told that the gas door release solenoid stop working. As a result it had to be replaced. Also the inside fuel switch to open the door also had to be replaced. I have found out through research that this is a known problem on Hyundai Santa Fe’s going back to 2013(maybe earlier than that) to present. and has not been properly fixed or addressed so the issue will stop occurring. Side note: Also due to my gas door not wanting to open I nearly did not make it to work because I could not get my gas door open, to be able to pump gas.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving approximately 10 MPH and making a right turn, the brakes malfunctioned causing the vehicle to slide off the road hitting a mailbox and stopping in the neighbor's yard. The contact indicated that when depressing the brake pedal, the vehicle began to slide and the pedal became hard when pressed a second time. During the incident, no injuries occurred. The vehicle was pulled from the yard by a tow truck but was still drivable. A police report was filed at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the vehicle was included in the NHTSA Campaign Number 22V810000(Service Brakes, Hydraulic). The failure mileage was 35,000.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic for a routine oil change and the accelerator failure was not diagnosed. The contact stated that the vehicle was consuming an excessive amount of oil however, no leaks were found by the independent mechanic. The contact then stated that while driving 35 MPH, the brake pedal was depressed, and the vehicle started to shake with a loud noise. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where engine failure was diagnosed and determined that the engine needed to be repaired or replaced. The contact related the failure to Manufacturer Service Campaign Number: 953. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 68,000.

My car Engine stopped working while I was driving to work. Middle of traffic was not safe and the safety of others was effected because my car was unable to move, it was a high risk dangerous situation. Problem was reported to mechanic as well as insurance company (geico) car was pushed by strangers into a nearby parking lot, which then I waited for a towing truck. The car was inspected by a mechanic who then told me to have it inspected by Hyundai and Hyundai has told me due to lack of maintenance my car stopped working and there is nothing they can do. I am insulted by the lack of concern Hyundai has had for what they have put me and my livelihood through. I am aware of the recall on these vehicles. Engine :2.4L I4 DGI DOHC 16V. The Engine light came on I had it diagnosed immediately…I was told my cam shaft and knock sensors needed replacement, they were replaced. Engine light goes off for 24 hours until it comes back on and once it came back on my car couldn’t go over a certain speed , and it died in the middle of traffic.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 72 MPH, the vehicle inadvertently decelerated to 50 MPH. The contact then stated that the vehicle hesitated and stalled. Additionally, the contact stated that she turned off and restarted the vehicle; however, while driving at a slower speed, the vehicle stalled again. The checked engine and oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the vehicle was not under recall. The failure mileage was approximately 100,000.