2018 HYUNDAI SANTA FE SPORT Complaints

The contact owns a 2018 Hyundai Santa Fe Sport. The contact was informed by his friend of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This vehicle has had regular oil changes and at 73000 miles the oil light came on. The oil had been changed recently, and it was only 1000 miles after that change so it should NOT have been out of oil. When checked, it was down 3.5 quarts. Added oil, and made an appointment to have it checked. Learned of oil consumption issue, and of a recall issued for up to 2017 with this engine but nothing for 2018. Dealership began an oil consumption test and vehicle was brought in at intervals to check consumption, which was excessively high at 2. to 2.5 quarts for 1000 miles. Continued the oil consumption testing, then moved on to an engine cleaning with a Valvoline product through the dealership and HPP as a recommended "fix" despite this engine being recalled in earlier years. After that cleaning the car stalled twice at stoplights, and if you sit long enough at a stop sign or light the engine feels as if it wants to cut out. The car shakes and sometimes makes a noise as it does this. Brought it to the dealer after 500 miles and it was down a half quart, and they told me that was not enough and to drive it more. They topped off the oil, and after 2000 miles the oil light came on every single time I turned left, and when checked it was down 4 quarts. Brought it back to the dealership and they said that is definitely problematic, started the process of going through HPP and are currently dropping the oil pan to check for metal shavings, etc. Car now has 88000 miles and is consuming oil excessively in a detrimental manner, shakes intermittently at stops (even when car is warm and has been driven for some time), sometimes hesitates between first and second gear, unsafe and worrisome to drive on the highway knowing that other cars have stopped with no warning after having identical issues. Currently awaiting word from the dealer and HPP, but would expect engine replacement as has been initiated for other cars of this make/model and engine.

My vehicle is burning oil excessively. I have measured this precisely. I have had to add oil five times since July 25, 2021 and it is not February 5, 2022. Each time the consumption got worse. The consumption as been 2076, 1732, 1271, 1120, and 1000 miles per quart. I am afraid that my engine will eventually fail while I am driving possibly stopping the vehicle in the middle of the freeway, creating a hazard for myself and others. This could result in a serious accident. I have found on the internet that many other persons are experiencing the same exact issue. Please force Hyundai to recall the engines that are failing and replace them with engines that do not fail. Since July the vehicle has been driven 6286 miles and currently has only 49990 miles.

2018 HYUNDAI SANTA FE SPORT. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the vehicle as the check engine light had illuminated on the instrument panel. One day as the contact was driving 70 MPH, the vehicle began shaking as the check engine light illuminated on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered that the spark plugs needed to be replaced. The contact's friend attempted to replace the spark plugs; however, he discovered oil on the spark plugs and informed the contact it was a major concern. The manufacturer was notified of the failure and the contact was given a claim number and referred to a dealer for assistance. The vehicle was taken to a dealer where it remained in their possession for a month. The manufacturer later denied his claim and he was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

There appears to be a problem with the intake manifold. Car is throwing a code of P200A. The baffles get stuck causing the car to lose power, usually 3 times in a row. I nearly got rear ended twice because of this and it threw my husband an myself toward the window.

Purchased a new car from Plaza Hyundai dealership in Brooklyn NY 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called Hyundai Consumer affairs May 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improvement for Santa Fes from 2011-2019. There was and still is an open recall listed from 08/09/2018 that the car was still at Plaza Hyundai dealership for. In 2020, I was told that a buyback wasn't possible due to there not being any record of active recalls. On September 22, 2021, our car broke down on the highway, with it being the engine issue that is currently on recall. We have an unusable car still being paid for, a car that shouldn't have been sold to us because it was on recall, a car that should've been buyback but wasn't due to greed, and no answers as Hyundai is saying that the buyback period has ended since the first use was February 2018, even though we became owners of the car 5/25/2019. The component that failed was the engine. Its currently in Plaza Hyundai's service lot. Our safety was put at risk not once but twice, but the most recent being 9/21/2021, we were on a major highway at 70mph when the engine started to slow down, smoke, and vibrate violently. The vehicle is currently being serviced for parts, but they don't think its the engine. There were previous issues but I would have to recollect on the memory of when.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the oil warning light illuminated while driving at various speeds. Upon inspection of the vehicle, the contact discovered that his vehicle was consuming a quart of oil every 1,000 miles. The contact had taken the vehicle to a dealer where an oil consumption test was performed, and the mechanic informed him that the oil consumption was normal. The manufacturer was also notified of the failure and provided him the same information as the dealer. The vehicle and yet to be repaired. The failure mileage was approximately 80,000.

Early 2020, I had multiple reports that my driver side brake light was not functioning properly/off when I brake. I replaced the brake light bulb in summer 2020. Not long thereafter, I heard the same complaint from other drivers who noticed and were able to notify me while at a stop. I had it checked at a local oil change shop and they found nothing wrong. This year, I was told at separate times that it was not turning on. A couple of days ago, I had someone I knew report that the night brake lights function but when I brake, the driver side light is off. It could be an internal wiring issue or something else I can't reach. Either way, it is a brand new car I bought and should not experience issues this early. The earliest they can get my car into the dealership service department is November 16, 2021.

On 9/22/21, was driving on a major highway when gears started spinning loudly, acceleration went down to 30mph from 65mph, car started vibrating and smoke coming from the exhaust. Made it safely to the next exit without incident by a prayer and slowly made our way to a Hyundai dealer at 5-10mph, any faster would shut down the car. We barely made it and tow truck came and towed it to original dealer that sold it to us. Previously we told them about the recall update but it went on deaf ears from the dealer and Hyundai. Now we don't have a car, and most likely needs a new engine.