2018 HYUNDAI SANTA FE SPORT Complaints

Over 3 years ago I went in for a normal oil change at Brookshire Hyindai Dealership where I was told my engine was consuming an alarming amount of oil. In order for Hyundai to do anything I was told o need to complete an engine oil consumption test which requires me to go back to the dealership every 1000 miles for 3k miles for them to check the oil. After completing this it was proven that there was a engine oil Consumption issue. They submitted it to Hyundai and I was denied. They said I needed to pay for an engine combustion cleaning which cost me about 400$, then I would have to repeat the test to see if the issue was resolved. After doing all of that, I still had an engine oil consumption problem according to the second test. Hyundai denied me again and told me I had to wait until my Engine light came on. So when it came on I brought it back, they said it wasn’t my engine according to the computer. I have spent thousands of dollars on oil over the past several years and Hyundai has done nothing. I do not feel safe in my vehicle. Hyundai has failed me. I then called Hyundai consumer care to open up a case and still nothing. All of that for them to tell me my extended warranty for my engine will not cover the issue. They have done nothing to resolve my issue only cost me time and money with no resolution. This is a known issue for my cars make and model and they are just turning their head the other way. Hyundai consumer care in fact does not care about consumers at all.

I pulled into my driveway, put car in park, left the car running to leave the ac for a minute, my granddaughter was in the backseat. I got out of the car , let my granddaughter out , i then was standing outside of the drivers side, reached in , turned off the car, removed the keys and it started rolling. I couldn't get out of the way and fell , car ran over right leg. Was taken to hospital for evaluation and treatment. I haven't taken the car in for evaluation by dealer , insurance or other auto specialist

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that while driving at an undisclosed speed, there was smoke coming from the exhaust pipes. No warning light was illuminated. Upon inspection, the contact noticed suds on the exhaust pipe. The vehicle was taken to the independent mechanic, who discovered a low engine oil level and performed an oil change. The contact stated that the failure recurred with black smoke coming from the exhaust pipes after starting the vehicle. The dealer and two other dealers, Cooper Hyundai (110 S Quintard Ave, Anniston, AL 36201) and Serra Hyundai (1503 Gadsden Hwy, Trussville, AL 35235) were made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,700.

Our vehicle was towed to a Hyundai Dealership on July 26, 2025 (VIN [XXX] ) 2018 Hyundai Santa Fe to see if the engine falls under Hyundai's TSB #22-EM-001H-1Engine Failure Campaign. This vehicle has now been at Chapman Hyundai in Scottsdale AZ for over 5 weeks. We have yet to receive confirmation from Hyundai that any testing was done to see if the rods failed, thus having the engine fall under the recall. What we have received was a statement that “The engineering department did some tests and said that they didn’t think it was a rod issue, that it was due to lubrication not getting to the engine. When I asked for that data to be sent to me so I could review it with our long-time mechanic and my mechanical engineers that I work with, I was told that would not be possible, I just had to “trust” what I was being told. However, as a show of “good faith” in their unwillingness to provide us data, Hyundai was willing to pay for half of an engine replacement, leaving us on the hook for over $3,000 to the dealership. While I told the Executive Correspondence Department that that offer was not satisfactory, I did tell him we would be willing to pay $1,000 towards the replacement if Hyundai absorbed the remainder since on the above offer, I was paying retail while Hyundai is absorbing costs at wholesale prices. Five weeks on, we still have not received any confirmation as to the real issue of the engine failure, and frankly I have a hard time believing that any manufacturer would be willing to come up with the offer proposed if they didn’t believe the issue was substantially theirs. The company’s lack of willingness to provide data for us to review is very concerning and makes me think that the issue would indeed fall under the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle is burning oil. It burned out a spark plugs and almost caused a crash. Purchased from dealership 6/26/2025

The passenger airbag sensor is malfunctioning and does not recognize that a passenger is in the car. The dealership advised that they don't know if the airbag would deploy if an accident occurred, which presents a risk to passengers. The airbag light stays on all the time. The dealership performed the diagnostics on the vehicle on 2/5/2025 and confirmed that the sensor was malfunctioning. They advised that the parts were on back order (88104-4Z591-VAS and 88952-4Z500). We still have not been able to obtain both parts as of 8/26/2025. We have contacted dealerships in other states who advised that they've been waiting on these parts for over a year. We are unable to fix the vehicle, and it is unsafe to drive with anyone in the passenger seat. We opened an issue with Hyundai Corporate, but did not receive any resolution. We were told that they would reimburse us for the cost of a rental when we needed to transport additional passengers. They later denied our request because 1) They claim it is not a safety-related issue, and 2) it occurred outside the state where we initially took the vehicle to the dealership since we are on a long-term work assignment and temporarily living in another state.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 65 MPH, the engine seized. No warning light was illuminated. The vehicle was coasted to the shoulder of the roadway; however, the vehicle was in an unsafe location. The contact and his wife exited the vehicle and stood further back off the roadway for their safety. The contact stated that because of the unsafe location of the vehicle, the contact and his wife were fearful of remaining in the vehicle. Additionally, other vehicles were driving by fast. The contact stated that the failure had occurred while on a trip. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure. The failure mileage was approximately 100,316.

Burning oil, going through 1 quart every 250 miles. Paid over $1000 for last service. Replaced valves, gasket, fuel pump gasket, spark plugs, etc… Had us drive 1000 miles and bring back at which they said they would further help. Brought it back 950 miles later. It burned 3.5 qts of oil and now saying we need to pay $7000 for an engine. It only has 104k miles

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the rearview camera displayed a blue screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The warning system failed to operate as intended. The contact stated that the GPS showed the wrong directions. Due to the failure, the vehicle went into the wrong lane. In addition, several unknown warning lights illuminated while driving. The vehicle was not diagnosed or repaired. The contact was informed that the vehicle was too old for the update. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

While I was dropping on the highway my vehicle suddenly slowed down when and the engine started shaking when I approached around 40mph and the check engine light started flashing. After checking I’m getting the error codes P1326 and P0014. I’m not unable to go past 40mph and the vehicle starts stalling when I approach that speed which is incredibly dangerous depending on what road I’m on. I’ve had zero issues with this vehicle previously and have always had regular maintenance. After researching other Santa Fe sport have had identical issues and there are recalls for other years but my year 2018 was skipped for some reason even though it’s clearly affected.