2014 HYUNDAI SANTA FE SPORT Complaints

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while making a turn from a complete stop, the RPM’s started dropping and the vehicle was sputtering. The check engine warning light, the hill descent control warning light, and the steering wheel warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the wheel speed sensors covers needed to be replaced and the ABS had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 110,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with an unknown failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 60 MPH, the vehicle decelerated inadvertently. The contact depressed the accelerator pedal however, the vehicle failed to respond. The vehicle then stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the vehicle would be repaired within 2-3 months. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated to an unknown recall that was repaired previously. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while his caregiver was driving the vehicle approximately 25 MPH, the vehicle went into a reduced power protection mode at 20 MPH automatically. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to the local dealer and diagnosed however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified about the failure. The approximate failure mileage was 21,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact attempted to restart the vehicle however, the vehicle failed to restart. Due to the failure, the contact initially had the vehicle towed to his home and then towed to the dealer where he was informed that either the starter had failed or the engine had failed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The contact was also informed that the dealer had informed them that the cause of the engine failure was a result of no oil in the engine. The contact disputed the claim and stated that the vehicle was well maintained and that oil was in the engine prior to the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic every month for the mechanic to add a quart of oil. The vehicle had previously been serviced by the dealer under Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement); however, the failure recurred. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that upon starting the vehicle, the malfunction indicator warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that the parts for the recall repair were not yet available. The approximate failure mileage was 93,000. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving 20 MPH over train tracks downhill, the accelerator pedal was depressed and failed to respond. The contact depressed the brake pedal however, the brake pedal was rigid. The vehicle then inadvertently stalled. The contact stated that the vehicle rolled down the hill. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic but had not yet been diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 77,000.

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving 63 MPH, the cruise control was activated, and the RPM fluctuated between 2,200 and 3,500. Additionally, there was a burning odor detected, and lots of smoke was coming from the exhaust pipe that filled both directions of the street. The vehicle was taken to the dealer. The dealer diagnosed that the PCV valve had carbon and that the spark plugs were corroded with carbon. The dealer performed an oil consumption test but did not complete the test due to the spark plugs needing to be replaced. The dealer informed the contact that the PCV valve and spark plugs needed to be replaced. The dealer removed the PCV valve; however, the vehicle was not repaired. Prior to the failure, the contact had an engine block code that was reset twice without repair. The manufacturer was made aware of the failure and a case was opened. However, the manufacturer notified the contact that the case was closed and was sending out documents to the contact. The failure mileage was approximately 128,127.