2019 HYUNDAI SANTA FE XL Complaints

We were notified in February 2022 that there was a safety issue that could result in a fire while driving or parked. We have asked for recall status updates and continue to be told that there is no fix yet. It has been close to 4 months that we have had to drive a vehicle that is considered unsafe. This is unacceptable.

Recall 218 for possible engine fire was issued in early February 2022. 3.5 months later in mid-May there is still no remedy. It has been inconvenient to “park my vehicle outside and away from structures” and to constantly be pulling over when I smell something to make sure my car is not on fire. I can not use my car to go on any long trips for fear it will catch fire. Hyundai should buy my car back since it can catch fire and I can’t use it reliably and since it could kill me or my family.

The contact owns a 2019 Hyundai Santa Fe XL. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Pulling out of a parking lot onto a street, when engine revved uncontrolled and did not respond to braking and steering, (pulled to the right). Impact with utility pole. Fortunate that there were no injuries. Vehicle is not drivable and has not been inspected by insurance or dealer as yet. No warning lamps.

My sunroof exploded while I was sitting in a driveway. The glass from the sunroof flew off as drove down the road when I left as well and this is equally as dangerous. This glass is not safe. My sunroof was shut and I was in the drive way so I was not at risk but this could have played out differently. I have been waiting for since 7/6/21 for Hyundai corporate offices to contact me back. I have been told to not do anything until a case manager contacts me. I have not been provided a car to drive or any help by the dealer. The dealer told me they do not do body work and not to bring the car to them. I had no warning.