2015 HYUNDAI SONATA Complaints

Engine Failure for a 2015 Hyundai Sonata SE 2.4L In-Line4 (144CI) VIN(F) Odometer 141477. Engine starts then runs hot starts clunking and sputtering and then shuts off. Burns oil and has caused a complete exhaust failure. Vehicle cannot past emissions text. The vehicle was a safety risk as the engine may catch fire and the vehicle was use for transportation to work and children to school. The Engine Light stays on constantly the engine oil light comes on as oil is burned off. Vehicle was purchased at a third party dealer and as the new owner did not receive recall notice or settlement notice.

The engine light started to come on and go off. I had the spark plugs changed and I kept regular maintenance done on oil changes and tune ups. Now my engine is knocking and the vehicle is in limp mo. I took to dealership for extended warranty it was denied due to not properly maintained I turned an additional maintenance records the claim was never reevaluated I took my car home which is only 3 mi away in the engine caught on fire before I could get home $9,000 loss I don't know what to do

Vehicle lost power leaving me stranded. All lights on dash came on, lost power, and barely able to steer to get off the road. We had to have it towed. The vehicle was towed to our mechanic, who states the motor seized up. Mechanic states there is no repair for this issue. Car has just been paid off. Now we have nothing!

I started taking my car to the dealer in 2023 for engine problems, including high oil consumption and stalling. The dealer kept telling me to return in 1,000 miles instead of fixing it. The issue was officially documented again in March 2024 (RO #131797) with ‘Cause: high oil consumption.’ Despite paying \$356.46 for repairs, the problem was never resolved and now the engine has failed

The steering column locks up. When start vehicle and make turn to get on road the steering locks up and cannot turn the wheel. This is safety concern and not safe to drive.

The engine light started to come on and go off and when I got the codes ran, it said something along the line of misfire. I had the spark plugs changed and I kept regular maintenance done on oil changes and tune ups. Now my engine is knocking and the vehicle is in limp mode.

The rubber stopper for the brake light switch on the brake pedal deteriorated and fell apart. This resulted in the brake lights remaining on constantly, cruise control being disabled, and low battery voltage.

Dear NHTSA Investigations Team, We are the owners of a 2015 Hyundai Sonata, purchased in 2016 and still in use today. This vehicle is suffering from severe engine issues linked to the Theta II engine defect, which has been the subject of recalls and class action lawsuits. For nearly a year, we have been forced to add approximately 2 quarts of oil every week due to extreme oil consumption. This is unsustainable, unsafe, and clearly linked to the known recall defect. The most serious incident occurred when my wife was driving on [XXX] in North Carolina, and the vehicle suddenly lost power. It could not maintain safe highway speed and had to be pulled off the interstate, requiring a tow more than an hour back to our home. This was a frightening event that could easily have caused a crash. We later discovered that our vehicle was included in the Theta II engine recall, but we never received notice due to a change of address. Despite this, Hyundai Motor America has refused to help, citing that the recall was “closed.” Shockingly, one representative even told us to “keep putting oil in it until the engine blows,” at which point they might reconsider. This is an unsafe and negligent response to a well-documented safety defect. To make matters worse, when reviewing our VIN for other recalls, we found that the panoramic roof air dam recall was falsely listed as “repaired.” We never received notification of that recall, and the repair was never performed. The air dam detached years ago, and we have avoided using the sunroof since then due to noise and safety concerns. We have contacted Hyundai corporate multiple times, and we also filed a formal complaint with the North Carolina Attorney General’s office. To date, we have received no resolution and no meaningful response to our case from either Hyundai or their representatives. Summary of Issues: 1. Failure to notify us of the Theta II engine defect recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car got the 993 campaign software engine immobilizer update and it was locked with the keyfob. It still got stolen. Thieves broke the lock on driver side door which deactivates the immobilizer. Car was found and police report was filed. It is available for inspection. Many Hyundais that have had the immobilizer update have since been stolen. The 993 software update is ineffective.

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate above 10 MPH. The vehicle was driven to the shoulder of the road. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed knock sensor. The contact was informed that the engine needed to be cleaned. The vehicle was not repaired. The contact referenced an unknown extended warranty for the knock sensor; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 103,500.