2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIRS. COURTESY HYUNDAI (3810 W HILLSBORO AVE, TAMPA, FL 33614) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

COUPLER IN THE STEERING. MAKING NOISE AND LOSE ,RESEARCH DONE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PROBLEM. IT IS VERY DANGEROUS AND THE CAR COULD LOOSE CONTROL AT ANY TIME.

I PUT A COMPLAINT IN ON THE 19TH OF JUNE 2019 MY 2013 HYUNDAI SONATA HAD STOPPED ON ME IN THE MIDDLE OF TRAFFIC ON MY WAY HOME FROM WORK. MY HUSBAND AND I HAD THE CAR TOWED HOME AND THEN I CALLED HYUNDAI OF ROCKWALL TEXAS THEY TOWED MY CAR FROM MY HOUSE ON THE 22ND OF JUNE AFTER DAYS LATER THEY CALL ME BACK THAT MONDAY 24TH OF JUNE AND TOLD ME THAT THEY WOULD HAVE TO ANALYZE MY CAR AND THEY WILL CALL ME BACK THEY CALLED ME BACK THE NEXT DAY WHICH WAS A TUESDAY AND TOLD ME THAT MY ENGINE HAS SEIZED SO THEY GAVE ME A LOANER CAR, CALLED ME BACK ON FRIDAY LEFT ME A MESSAGE. ON MY WAY TO WORK ON SATURDAY THE 22ND OF JUNE I RECEIVED ANOTHER CALL FROM THE SERVICE GUY BY THE NAME OF SAM HE TOLD ME THAT HE HAD CALLED ON FRIDAY AND I DIDN'T LISTEN TO THE MESSAGE, HE TOLD ME ON THE SATURDAY 22ND THAT MY CAR WAS READY TO BE PICKED UP IT WAS RUNNING. I WENT OVER AFTER WORK TO RETURN THE LOANER CAR ON SATURDAY JUNE 29TH 2019, RECEIVED MY CAR DROVE THE CAR HOME GOT BACK IN THE CAR ON SUNDAY 30TH OF JUNE WENT TO THE STORE RETURN BACK TO MY CAR AND MY CAR WOULDN'T SAY A WORD IT WOULDN'T START! SO ON MONDAY JULY 1ST I CALL HYUNDAI OF ROCKWALL BACK AGAIN TELL THEM MY SITUATION ABOUT MY CAR NOT STARTING AT ALL. AND THE GUY IN THE SERVICE DEPARTMENT SAM STATED TO ME THAT HE WAS SEEING IF YOU CAN GET A TOW TRUCK TO PICK IT UP FOR THE SECOND TIME IN A DAY OF HAVING THE CAR OUT OF THE SHOP. BUT AS OF RIGHT NOW MONDAY JULY 1ST MY CAR IS STILL SITTING IN THE FRONT OF MY HOUSE WON'T START! HYUNDAI OF ROCKWALL TEXAS HAVE NOT PICKED UP MY CAR.

WHILE DRIVING AND MY PHONE IS ON THE GAS PEDAL MY CAR LIVES IN THE MIDDLE OF ME PUSHING THE GAS SO I HAD TO TAKE MY FOOT OFF THE GAS AND PUSH IT DOWN ON IT AGAIN

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL POPPING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

FOR A WHILE THE WHEELS ON THE CAR HAVE BEEN MAKING A JUGGLING NOISE WHEN GOING OVER ANY TYPE OF ROAD THAT ISN'T COMPLETELY FLAT. AFTER TAKING IT TO TWO AUTO SHOPS AND ASKING THEM TO TEST DRIVE THEY SAID IT WAS THE COUPLER IN THE STEERING. UPON THAT THERE WAS RESEARCH DONE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PROBLEM. IT IS VERY DANGEROUS AND THE CAR COULD LOOSE CONTROL AT ANY TIME.

TAKATA RECALL MY MOTOR DRIVEN POWER STEERING ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING WHICH MAY WEAR OVER TIME RESULTING IN A SLIGHT CLICKING AND THUS SOUND AND ALSO MAKES IT HARD TO STEER AT TIMES, WHILE TURNING THE WHEEL.

THE STEERING HAS TOO MUCH PLAY WHEN TURNING OUT OF A PARKING SPACE, AND WHEN RIDING AHEAD. THE STEERING CLICKS AND STICKS INTERMITTENTLY WHILE DRIVING IN TURNING LEFT OR RIGHT. STEERING FEELS HEAVY.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED FOLLOWED BY A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WOULD NO LONGER ACCELERATE AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND HYUNDAI ASHEVILLE (860 TUNNEL RD, ASHEVILLE, NC) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THERE IS A PRONOUNCED SHIMMY IN THE STEERING WHEN THE CAR IS BOTH MOVING AND STANDING STILL. THIS IS PARTICULARLY NOTICEABLE WHEN YOU HIT A BUMP. IT FEELS LIKE THERE IS SOMETHING LOOSE OR DISCONNECTED IN THE STEERING SYSTEM. THIS CAUSES ME GREAT CONCERN IN THAT WHATEVER IS HOLDING THE STEERING SYSTEM TOGETHER APPEARS TO HAVE EITHER BROKEN, LOOSENED, OR IS COMPROMISED IN SOME WAY. MY VEHICLE HAS BEEN EXPERIENCING THIS SINCE APPROXIMATELY 17000 MILES. THE SAME MALFUNCTION HAS BEEN REPORTED NUMEROUS TIMES ON VARIOUS WEBSITES ON THE INTERNET, ONE CASE IN WHICH THE STEERING SIMPLY SEIZED UP. MY MECHANIC SAYS THIS SHOULD HAVE BEEN RECALLED AND THAT IT NEEDS TO BE FIXED IMMEDIATELY OR I COULD LITERALLY KILL MYSELF IF THE STEERING FAILS AT HIGH SPEED.