2013 HYUNDAI SONATA Complaints

PURCHASED A 2013 HYUNDAI SONATA AROUND APRIL OF 2019. NOTICED A SLIGHT CLUNKING NOISE WHEN TURNING STEERING WHEEL LEFT OR RIGHT IMMEDIATELY AFTER PURCHASE. TOOK IT TO THE HYUNDAI DEALERSHIP IN CHAMBERSBURG PA. THEY TOOK CARE OF 2 OPEN RECALLS. THEN THEY ASKED IF WE WANTED TO FIX THE CLUNKING NOISE IN THE STEERING WHEEL & SAID THERE WERE NO CURRENT RECALLS FOR IT YET. THE NOISE HAS CHANGED TO A LOUDER MORE CONSTANT NOISE AT ALL SPEEDS AND ROAD CONDITIONS THAT IS REALLY ANNOYING & MAKES US FEAR THAT THERE IS A MORE EXTENSIVE PROBLEM. FOUND OUT THAT THE 2011 MODELS HAD A RECALL FOR THE PROBLEM & ARE VERY CONCERNED ABOUT OUR VEHICLE. WE DRIVE A LOT ON INTERSTATES & DO NOT WANT TO RISK A LOSS OF STEERING. WE HAVE GRANDCHILDREN THAT ARE BABIES! PLEASE HELP!

I RECEIVED A LETTER FROM HYUNDAI EXTENDING THE WARRANTY FOR THE FRONT COIL SPRINGS FOR 2011-2014 SONATAS AS WELL AS 2012-2016 ELANTRAS; NOTE THEY DID NOT REFER TO IT AS A "RECALL" AND THERE IS NO DATE ON THE LETTER. I FOLLOWED THE INSTRUCTIONS ON HOW TO FILE A CLAIM IF I HAD ALREADY REPAIRED MY VEHICLE. I SUBMITTED THE DOCUMENT PER THEIR WEBSITE AND SINCE THEN THEY HAVE REPEATEDLY REQUESTED ADDITIONAL INFORMATION TO DELAY PAYMENT FOR A "KNOWN DEFECTIVE ITEM". INITIAL DOCUMENT SUBMITTED "PAID IN FULL" INVOICE SHOWING MILEAGE OF 39,623 AT TIME OF REPAIR. ADDITIONAL DOCUMENTS SUBMITTED; COPY OF BANK STATEMENT & FRONT OF CHECK SHOWING PAYMENT CLEARED AND CURRENT MILEAGE 6 MONTHS LATER. THEY ALSO WANTED PROOF OF REGISTRATION WHICH IS NOT RELEVANT. TODAY 6/20/19 THEY REQUESTED I PROVIDE A COPY OF THE "BACK OF THE CHECK" AGAIN WHICH IS NOT RELEVANT WITH THE DOCUMENTS I HAVE PROVIDED. THIS IS A DELIBERATE ATTEMPT TO AVOID THEIR RESPONSIBILITY FOR A "KNOWN DEFECT". HOW MANY OTHER CONSUMERS ARE BEING FORCED TO JUMP THROUH HOOPS AND HOW MANY HAVE MADE THE REPAIRS AND NO LONGER OWN THEIR VEHICLES AND NOT BEING REIMBURSED FOR PAID REPAIRS. HOW MANY CRASHES OCCURRED AS A RESULT OF A BROKEN SPRING OR TIRES DESTROYED? WHAT ABOUT PERSONAL INJURIES? I BELIEVE THE NTSB SHOULD REQUEST SPECIFICS FROM HYUNDAI AND FEEL FREE TO USE MY NAME. IF NEEDED I HAVE COPIES AND EMAILS OF MY CONTACT WITH HYUNDAI. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND STALLED SUDDENLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT NO OIL WAS PRESENT IN THE ENGINE. PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED FOR A FAULTY STARTER AND ENGINE TURBO CHARGER BY AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,678.

STEERING WHEEL SHAKES, MAKES A CLICKING NOISE WITH THE SLIGHTEST TURN OR MOVE OF THE WHEEL, VIBRATES AND MAKES A LOUD NOISE WHEN GOING OVER THE SLIGHTEST BUMP. SOUNDS AS IF SOMETHING IS LOOSE WITH THE STEERING COMPONENT. FEELS LIKE IT'S ABOUT TO FALL OFF. STEERING WHEEL FEELS LOOSE. STARTED AT ABOUT 70,000 MILES. CONCERNED IT IS A REAL SAFETY HAZARD....DO NOT FEEL SAFE DRIVING THIS VEHICLE ANYMORE. SOMETHING HAS TO BE DONE AS I SEE A LOT OF COMPLAINTS ABOUT THE SAME THING.

2013 HYUNDAI JUST DIED WHILE DRIVING DOWN A MAJOR ROAD ON MY WAY HOME FROM WORK HAD TO BE TOWED HOME AT 11:30 PM ON THURSDAY JUNE 13TH. THEM ON SATURDAY HAD TO HAVE IT TOWED FROM OUR HOUSE TO HYUNDAI OF ROCKWALL. WHERE I CALLED THEM ON MONDAY THE 17TH OF JUNE AND THEY STATED TO ME THE MOTOR HAS SEIZED AND THEY WOULD HAVE TO ANALYZE THE ENGINE AND TAKE PICTURES AND GET APPROVE TO FIX OR REPLACE THE ENGINE. I HAVE RESEARCHED AND RESEARCHED I CAN'T BELIEVE SO MANY PEOPLE HAVE AND HAD THE SAME PROBLEM WITH THEIR ENGINE, HOW CAN THIS BE UNLESS SOMETHING IS DEAD WRONG WITH THE ENGINES IN NOT ONLY OUR CAR BUT THOUSANDS IF NOT MILLIONS. NOT SURE ABOUT EVERYONE ELSE BUT WE NEED OUR CAR FOR WORK. AND HAVING TO PAY PEOPLE TO TAKE USE TO AND FROM WORK IS NOT FUN TO US AT ALL .WE LIVE IN ROYSE CITY TEXAS AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD ON ME TRIED TO START IT UP AND SMOKE COMING FROM UNDER THE HOOD AND SMELLED LIKE WIRES WAS BURNING AND I GOT OUT OF THE CAR QUICKLY AFRAID OF IT CATCHING ON FIRE. IN GREENVILLE TEXAS WATCH IS 21 MILES FROM HOME NO FUN OUT AT NIGHT ALONE UNTIL THE TOW TRUCK ARRIVED.

BOTH TAIL LIGHT HOUSING MELTED REQUIRING LIGHTS NOT TO WORK. THIS IS A MANUFACTURE ISSUE WITH HOUSING MELTING MALFUNCTION. HYUNDAI SHOULD RECALL THESE KNOWING HOUSING MELTING ISSUE. THE CUSTOMER SHOULD NOT BE HELD RESPONSIBLE FOR REPAIR COST WHEN IT'S A FAULTY MANUFACTURER EQUIPMENT ISSUE

CLICKING NOISE WHEN STEERING WHEEL IS TURNED. RATTLES AND VIBRATES WHILE DRIVING. CONTROL WHILE DRIVING SEEMS LOOSE. 72,000 MILES, SECONDARY OWNER - NOT COVERED BY WARRANTY.

I HAVE A HYUNDAI SONATA 2013, WHEN I GO TO START MY CAR MY KEY IS NOT BEING DETECTED. I HAVE A PUSH TO START KEYLESS ENTRY CAR. I HAVE HAD THE BATTERY REPLACED, CHANGED THE BATTERY IN THE KEY PAD THINKING THAT WOULD SOLVE THE PROBLEM BUT APPARENTLY IT DID NOT. THIS IS RIDICULOUS, I HAVE TO WAIT 30 MINS BEFORE MY CAR WILL START.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEEDS, HIS SHOE WAS ENTANGLED/STUCK IN THE ACCELERATOR PEDAL AND CRASHED THE VEHICLE INTO A FENCE AND A TOWNHOUSE. THERE WERE NO REPORTED INJURIES. THE CHECK ENGINE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE DECELERATED AND THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE FAILURE OCCURRED OFTEN AND THE VEHICLE WOULD LOSE POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO WAIT TWENTY MINUTES TO RESTART THE VEHICLE AND DRIVE HOME SAFELY. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI OF MONTGOMERY (2820 EASTERN BLVD, MONTGOMERY, ALABAMA 36116, 800-399-6869), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANIC KEPT THE CONTACT'S VEHICLE AND WOULD NOT GIVE IT BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNKNOWN.