2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. ON SEVERAL OCCASIONS, WHILE DRIVING AT NIGHT, THE HEADLAMPS BECAME INOPERABLE. WHEN THE HEADLAMPS WORKED, THE ILLUMINATION WAS NOT BRIGHT ENOUGH TO OPERATE THE VEHICLE SAFELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO SEATBELT ANCHOR PRETENSIONER SAFETY RECALL. *LD *TR

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE POLICE IMPOUND LOT AND LATER RETRIEVED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM GASOLINE) AFTER THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

LAST YEAR 2017 WE HAD CAR IN FOR INSPECTION AND IT ALSO HAD A RECALL AT TIME. DO THE INSPECTION AND RECALL. RECALL WAS FOR METAL SHAVINGS IN THE ENGINE COMPARTMENT. WE GOT VEHICLE BACK AND WAS TOLD EVERYTHING WAS FINE. THIS YEAR 2018 AFTER AN OIL CHANGE AT JIFFY LUBE THERE WAS AN ENGINE NOISE. THEN WE GOT A RECALL ABOUT THE COMPUTER CHANGE WITH THE BEARING WEAR ISSUE'S WE HAD THE OIL CHANGED BEFORE WE TOOK IT IN NOT FOND OF SERVICE AT FAULKNER. SO THEY WERE TO DO THE RECALL AND TO PLEASE CHECK THE ENGINE NOISE WE STILL HEAR IT ONCE AND A WHILE. WE ALSO DID A CASE WITH HYUNDAI WITH ENGINE NOISE ISSUE AND THE FACT THAT THIS LAST RECALL WAS NOT A FIX IT WAS A COVER YOUR [XXX] RECALL. I DID NOT WANT ANYONE IN MY FAMILY DRIVING A CAR THAT THE ENGINE COULD JUST SLOW DOWN ON THE HIGHWAY. CAR IS USED FOR LONG DISTANCE DRIVING TO AND FROM WORK.. 200 MILES A DAY. DOING 70 -75 ON HIGHWAY THINKING THAT THE ENGINE COULD SLOW DOWN AND YOU HAVE TRACTOR TRAILERS ON YOUR BUMPER DOES NOT GIVE ME A WARM AND FUZZY FEELING. AFTER WE TOOK IT IN FOR THIS RECALL THEY TOLD US THEY COULD NOT CHECK THE ENGINE FOR METAL SHAVINGS DUE TO THE FACT THAT WE JUST CHANGED THE OIL. NOW IF THIS IS THE CASE WHY DID THEY NOT TELL US THIS THE LAST TIME THEY "CHECKED THE ENGINE" THINKING THEY DID NOT CHECK IT CAUSE THEY DID NOT CHANGE THE OIL. I DON'T KNOW ABOUT YOU BUT I STILL DO NOT FEEL SAFE IN THIS CAR. WHAT CAN BE DONE AT THIS POINT? THE CAR HAS 140,000 THOUSAND MILES AND OTHER THEN THIS ENGINE IT MIGHT LAST ANOTHER COUPLE YEARS. THE ENGINE MAKES THE NOISE WHILE SITTING STILL, BUT NOT ALL THE TIME. NOBODY AT THE DEALER WANTS TO TAKE THE CAR AND DRIVE IT FOR A WHILE. THE CASE WAS CLOSED AFTER WE TOOK THE CAR TO DEALER FAULKNER OF HYUNDAI BECAUSE THEY COULD NOT CHECK FOR ENGINE METAL. THIS WAS MARCH OF 2019. I DO NOT HAVE THE CASE NUMBER BECAUSE OF THIS THE CAR HAS NO RESALE VALUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AROUND A YEAR AGO (FEB 14, 2018), I RECEIVED A MESSAGE "HYBRID SYSTEM WARNING, PLEASE STOP NOW". MY CAR SHUT DOWN AND THANK GOD, I WAS PULLING INTO MY APARTMENT COMPLEX. MY CAR WAS INSPECTED AND WAS TOLD IT WAS THE TPS SYSTEM. THAT WAS REPLACED AND I WAS ON MY WAY. OVER 7 MONTHS AGO (JULY 2018), I RECEIVED THE SAME MESSAGE; "HYBRID SYSTEM WARNING, PLEASE STOP VEHICLE NOW". AFTER THE WARNING, MY CAR STOPPED IMMEDIATELY AND THIS TIME THE ROAD WAS CLEAR AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER THORNTON ROAD HYUNDAI INSPECTED MY CARE AGAIN, THIS TIME THEY STATED IT WAS THE MOTOR. AFTER OVER $5000 WORTH OF WORK HERE IT IS APRIL 2019 AND THE SAME WARNING. THIS TIME I WAS STRANDED ON A BUSY HIGHWAY. ONCE THE TOW TRUCK GUY GOT THERE, HE ESCORTED ME TO HIS TRUCK TO BE SAFE. I HAVE LOOKED INTO THIS WARNING OVER A YEAR AND NO ONE SEEMS TO KNOW THE PROBLEM. THIS SHOULD BE A RECALL AND ALL HYUNDAI DEALERS SHOULD BE MADE AWARE OF WHAT THIS WARNING IS. WE AS HYUNDAI OWNERS NEED ANSWERS AND HELP. I CANNOT AFFORD TO PUT MONEY INTO A CAR WHEN THE PROBLEM IS ONLY BEING PATCHED UP.

TRAVELING ON I95 IN MARYLAND, GOING APPROXIMATELY 75MPH IN THE FAR LEFT LANE, THE CAR JUST COMPLETELY DIED ON ME. HAD NO POWER AT ALL. PRIOR TO DYING, THERE WAS A LOUD CLICKING LIKE SOUND. FORTUNATELY, I WAS NOT REAR ENDED BY A CAR FOLLOWING TOO CLOSELY. WAS ABLE TO PULL OFF TO THE LEFT SHOULDER. AFTER SEVERAL MINUTES, I STARTED THE CAR UP... CAR WAS RATTLING, BEFORE DYING AGAIN. TOW TRUCK OPERATOR CHECKED MY OIL AND NOTICED METAL SHAVINGS.

WAS DRIVING ON TURNPIKE AT 70 MPH. THE CAR LOST POWER AND ENGINE SHUT OFF. WAS ABLE TO PULL TO THE SIDE OF THE ROAD.

RIGHT FRONT SUSPENSION SPRING BROKE AND CAUSED A BLOW OUT OF THE RIGHT FRONT TIRE, AT HIGHWAY SPEEDS. THE CAR HAD ABOUT 40,000 MILES ON IT

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT SMELLED SMOKE. THE CONTACT PULLED THE VEHICLE OVER AND IT CAUGHT FIRE FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

BRAKE LIGHTS STAY ON, WHEN NOTICE I PULL THE FUSE WHEN PARK, WENT FOR SERVICE THE NEXT DAY. RECALL ITEM WAS THE PROBLEM, REPLACE BRAKE PEDAL RUBBER STOPPER, OTHER ITEMS WERE DONE. WORK WAS COMPLETED, PAID AND DROVE OFF. FOUR WEEKS LATER MY FRIEND SAID MY BRAKE LIGHTS WERE NOT WORKING. I WENT BACK FOR SERVICE, GUESS WHAT, I WAS TOLD TO FIX PROBLEM MY WHOLE LIGHT HOUSING HAD TO BE REPLACE. I WAS TOLD THAT WHEN LIGHTS WERE ON, THE HOUSING AND HARNESS MELTED, THE RUBBER STOPPER COST ME 635 DOLLARS. THE SECOND TIME WHEN I ASK ABOUT THE WARRANTY, IT WAS OUT. NO BUDDY KNEW WHAT CAUSE THE PROBLEM, HUS, WAS THE WORD.