2014 HYUNDAI SONATA Complaints

I was driving my 2014 Hyundai Sonata, with my 3 year old twins in the car. The car would not accelerate properly. All the lights came on on the dashboard. I pulled over. It was just smoking then caught fire.

The contact owns a 2014 Hyundai Sonata. The contact stated that while her son was driving at an undisclosed speed, he started to smell an abnormal burning odor, and the front vehicle started smoking. There were several unknown lights illuminated. The contact’s son attempted to pull over and the brake pedal was depressed but failed to stop the vehicle. The contact's son applied the parking brake and was able to stop the vehicle. The vehicle caught fire. No injuries nor medical attention were needed. The Fire department extinguished the fire. A Police report and a Fire Department report were filed. The vehicle was towed to an impound lot. The insurance company had not yet deemed the vehicle destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

On Feb 15th 2023 my daughter was driving my 2014 Hyundai Sonata at the posted speed limit of 55 MPH on a 2 lane blacktop when the car suddenly and without any warning at all, lost all power and became unresponsive while traveling with other vehicles behind her, in front of her and in the opposing lane of travel. Without enough of an improved shoulder to pull to the right and a steep embankment on that side of the roadway as well, she was forced to veer to the left with other cars approaching. She had minimal braking, steering and no response to depressing the accelerator pedal at all. She was able to direct the car onto a paved portion of a feeder road and finally got the car stopped. The cabin filled with smoke and there was smoke all around the car but no fire was ever found. These vehicles are dangerous to the public and have a known engine defect that because of this the manufacturer has implemented a software patch known as KSDS and with this recall in place should have allowed my daughter to reach a safer place than being stranding on the side of a busy hi-way. My car had this patch installed and I was assured that this recall would allow the car to be driven a safe distance and it would be obvious when this patch was active and the engine would be put in "Limp mode" This did not happen, the engine locked up

The contact owns a 2014 Hyundai Sonata. The contact stated while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact heard a knocking sound coming from the engine compartment. In addition, the instrument panel was lit up with unknown warning lights, and the exterior lights were blinking off and on. The contact stated that the failure began when the anti-theft software was installed. The dealer was informed of the failure; however, the contact was quoted a diagnostic test fee. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

I was driving on the freeway when the check engine turned on and was blinking. I pulled off the roadway as flames began coming from the hood of the car. The car became completely engulfed in flames within minutes. It was a total loss in a matter of 15-20 minutes.

This is the 3rd time in 2 years my car shuts down while driving. The dash panel started flashing "WARNING CHECK CHARGING SYSTEM. DO NOT DRIVE" and an alert starts beeping and the car shuts off. THERE WAS NO OTHER PRIOR WARNING LEADING UP TO THIS. Why isn't there any warning BEFORE it gets to this? This is an accident waiting to happen. Do you know how many accidents would happen if every car just shut off like that because of some faulty charging system. Any other car would have warned you before hand. It's by the grace of God I was not slammed into while crossing a busy street and this damn car shut off leaving me right in harms way with cross traffic. AND another time it shut off on a busy highway. COMPLETELY DEAD. No functioning hazards. It's not right. This last time, The dealership told me there is a recall on the car for the safety plug and that was replaced. I was also told I needed a new battery and new power relay assembly. Those parts are related to the safety plug and the operation of the charging system. Why are those parts not also part of the recall? The dealership charges a diagnostic fee when they already know what the issue is. Must be nice. Everyone involved is building their own karma. I'm very displeased with this Brand. I will never buy another one and I will tell everyone I know hyundai does not stand by their product in making sure it's safe and operational. And they leave the consumer stuck with a bill that was their fault. FYI I had a prior complaint case with consumer affairs. (The mileage I stated was when it first happened. Now it's at 90k)

The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool showed no open recalls.

The contact owns a 2014 Hyundai Sonata. The contact stated that while at an intersection, the vehicle stalled. There was smoke coming from the engine compartment. The contact stated that several unknown warning lights were illuminated after the failure. The vehicle was towed to a tow lot, and the contact was informed that the failure was because the engine had seized. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,814.

The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing to enter the driveway, he heard an abnormal sound coming from the engine compartment. The contact stated that the sound was like a loud clicking sound and then the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact shifted the vehicle into park(P) and attempted to restart the vehicle; however, the instrument cluster illuminated with several warning lights illuminated and the vehicle failed to start. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 150,000.

This car burns oil at the rate of a quart every 300 miles.I have had it at the dealer several times and Hyundai has been no help at all. Their final recommendation was to replace the engine and I would have to pay for this repair.