2012 HYUNDAI SONATA Complaints

I WAS DRIVING ON A 6 LANE CITY ROAD.. I GOT IN A LEFT HAND TURN LANE. THERE WAS A CAR IN FRONT OF ME. THE LIGHT WAS RED. WHEN IT TURNED TO A GREEN ARROW., I PUSHED ON THE ACCELERATOR TO GO AND THE ENGINE HAD STALLED. I HAD JUST FILLED UP WITH GAS THE NIGHT BEFORE SO I KNEW I WAS NOT OUT OF GAS. I TURNED OFF THE STATIONARY, STALLED CAR AND TRIED TO START IT AGAIN. NOTHING! THE ENGINE DIED AS I SAT AT A RED LIGHT. I HAD IT TOWED. THERE WAS NO WARNING. ONE MINUTE IT WAS RUNNING FINE AND THE NEXT MINUTE WITHOUT WARNING SIGNS, IT WAS DEAD. A FEW MINUTES BEFORE I HAD BEEN ON A FREEWAY WITH MY CAR RUNNING FINE. IF IT HAD HAPPENED THEN THERE COULD HAVE SERIOUS CIRCUMSTANCES.

I HAVE BEEN NOTIFIED BY HYUNDAI MOTOR AMERICA THAT MY CAR IS PART OF NHTSA CAMPAIGN 15V-568. THE ISSUE IS METAL DEBRIS FROM THE MANUFACTURING PROCESS CAUSING PREMATURE WEAR AND POSSIBLE ENGINE SEIZING. THE DEALER HAS INFORMED ME THAT THE WILL EVALUATE THE ENGINE WITH A "SOUND" TEST, ONLY, TAKING ABOUT 15 MINUTES. THIS BEING THE AUTHORIZED METHOD FROM HYUNDAI TO THIS DEALER. I ASSUME THAT NHTSA HAS APPROVED THIS METHOD OF EVALUATION. THIS METHOD OF TESTING WILL ONLY IDENTIFY THOSE ENGINES THAT HAVE ALREADY EXPERIENCED ENOUGH EXCESS WEAR TO CAUSE UNUSUAL NOISES. THIS DEPENDENT ON MILES DRIVEN WHICH WILL VARY SIGNIFICANTLY AMONG THE NUMBER OF VEHICLES EFFECTED. METAL DEBRIS BLOCKING OIL PASSAGES WILL NOT BE DETECTED BY THIS TEST. CRANKSHAFT AND BEARING DAMAGE DUE TO METAL DEBRIS THAT WILL BE A LONG TERM PROBLEM WILL NOT BE DETECTED BY THIS NOISE TEST. VEHICLES WITH LOW MILEAGE SUCH AS MINE MAY NOT HAVE ENOUGH DAMAGE SUSTAINED TO CAUSE ANY DETECTABLE NOISES AT THIS TIME. THE PROPER EVALUATION OF THIS POTENTIAL PROBLEM WOULD CONSIST OF REMOVING OF THE OIL PAN AND INSPECTING FOR DEBRIS, DISASSEMBLY OF THE OIL PUMP FOR INSPECTION, REMOVAL OF ALL CONNECTING ROD BEARINGS AND INSPECTION FOR METAL DEBRIS OR PREMATURE WEAR. THIS PROCESS WOULD PROVIDE A MORE REASONABLE ASSURANCE THAT A FUTURE ENGINE SEIZURE WOULD NOT OCCUR. THIS PROBLEM REPRESENTS SAFETY UNCERTAINTY UNLESS PROPERLY EVALUATED, WHICH I DO NOT BELIEVE IS BEING DONE PER YOUR APPROVAL TO THIS MANUFACTURER. IF POSSIBLE, I WOULD LIKE TO HAVE A COPY OF YOUR WRITTEN APPROVAL TO THIS MANUFACTURER TO USE THE SOUND TEST FOR THIS IMPORTANT SAFETY ISSUE. I AM AVAILABLE TO DISCUSS THIS MATTER AT ANY TIME [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), A BURNING ODOR WAS DETECTED IN THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

FREQUENT ISSUES WITH BRAKES. LATEST ISSUE, CALIPERS NEEDING TO BE REPLACED AT 63,000 MILES BECAUSE THE CALIPERS ARE NOT PROPERLY DECOMPRESSING. A SEARCH OF RECALLS SEEMS TO INDICATE A SIMILAR ISSUE WITH 2015 SONATAS. I AM TOLD BY THE MECHANIC THAT HYUNDAI SONATAS HAVE A LOT OF BRAKE ISSUES AND IT IS UNCOMMON FOR CALIPERS TO NEED REPLACING AT THIS STAGE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LUNGED FORWARD WITHOUT WARNING, CONTINUED TO ACCELERATE, AND CRASHED INTO A POWER POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 04/13/16*LJ UPDATED CONSUMER STATED ON 1/31/16 DROVE TO CHURCH PULLED INTO PARKING SPOT WHILE BRAKING SLOWLY AND STOPPING WHEN CAT LURCHED OVER CURB AND SPED ACROSS CHURCH LOT HITTING 2 SIGNS AND ELECTRIC POLE BEFORE STOPPING- IN SEPT 2015- IT LUNGED AND TOOK IT TO DEALER TO HAVE OIL CHANGED AND HAD THEM OK THE PROBLEM- DEALER SAID NOTHING WAS ON WRONG. ON 10/15 WHEN PARKING CAR LUNGED AGAIN AND HIT A TREE- CONSUMER DID NOTHING, CONSUMER FIXED THE CAR HERSELF BECAUSE DEALER WOULD NOT ADMIT THERE WAS A PROBLEM. UPDATED 06/05/18*JB

HAD A MINOR FENDER BENDER AND THE CAR STALLED. I HAD THE CAR TOWED AND WAS TOLD BY HYUNDAI THAT THE ENGINE CEASED. I WAS TOLD IT WAS MY FAULT . I HAD THE OIL CHANGED A FEW MONTHS BEFORE SO I KNOW THAT WAS NOT AN ISSUE. I WAS FORCED TO EITHER TRADE THE DEAD CAR IN OF PAY $6500. FOR A NEW ENGINE. HYUNDAI TOLD ME OVER AND OVER AGAIN THAT HYUNDAI HAD NEVER SEEN THIS PROBLEM BEFORE. THEN AFTER 1 MONTHS AND BEING FORCED TO BUY A NEW CAR I RECEIVED A LETTER FROM HYUNDAI THAT MY CAR WAS BEING RECALLED FOR THE ENGINE CEASING. I CALLED HYUNDAI AND THEY REFUSED TO DO ANYTHING FOR ME. THIS IS THE SECOND COMPLAINT I HAVE FILED WITH YOU GUYS.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE CALIPERS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

WHILE SITTING STILL AT STOP LIGHT ON A CITY STREET WITH FOOT ON THE BRAKE PEDAL AND IN DRIVE- THE CAR LURCHED SLIGHTLY LIKE IT WAS TRYING TO GO FORWARD. THE BRAKES STOPPED IT FROM MOVING.IT FELT A BIT LIKE THE CAR SHIFTED TO A ANOTHER GEAR.THE WHOLE EVENT LASTED ABOUT 2 SECONDS. OTHERWISE THE CAR BEHAVED NORMALLY. THIS HAS HAPPENED THREE TO FOUR TIMES SINCE WE BOUGHT THE CAR NEW IN DEC. 2011. A DISTURBING EVENT. WE WOULD LIKE TO KNOW IF OTHERS HAVE ENCOUNTERED THIS, AND IS IT DANGEROUS?

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

LOUD NOTICEABLE CLICKING NOISE COMING FROM THE STEERING COLUMN. THE CLICKING NOISE APPEAR WHEN THE CAR IS DRIVEN ON UNEVEN ROADS, SPEED BUMPS OR ON CITY BUMPY ROADS. THE ALARMING CLICKING NOISE IS ALSO NOTICEABLE WHILE THE CAR IS PARKED AND THE STEERING WHEEL IS TURNED FROM SIDE TO SIDE. IT HAS GOTTEN WORSE SINCE WE'VE NOTICED IT, FEW MONTHS AGO TO THE POINT THAT THE CLICKING NOISE IS MUCH LOUDER NOW AND THERE IS A DELAY IN THE STEERING PROCESS. WE TOOK THE CAR SEVERAL TIMES TO THE DEALER WITH NO LUCK ON IDENTIFYING THIS PROBLEM. A WEB SEARCH ON THIS SPECIFIC PROBLEM YIELD MANY RESULTS AND COMPLAINTS FROM OTHER DRIVERS AND CAR OWNERS. I LEARNED ON THE SAFETY ISSUE THAT OUR CAR HAS AND ABOUT THE SERVICE BULLETIN (TSB #14-ST-002-1) THAT WAS ISSUED BY THE MANUFACTURE TO REMEDY THIS HAZARD. THE MANUFACTURE HAS ADVISED THE DEALERS TO REPLACE THE MOTOR DRIVEN POWER STEERING (MDPS) COUPLING, THE ONE THAT WAS INITIALLY INSTALLED IS DETERIORATING. I'M SURPRISED THAT THERE ISN'T ANY RECALL ISSUED YET TO WARN DRIVERS FROM A CHANCE OF TOTAL DETERIORATION OF THE MOTOR DRIVEN POWER STEERING (MDPS) COUPLING. PLEASE BE ADVISED THAT THE ONLY WAY I LEARNED ABOUT THIS SAFETY ISSUE IS BY SEARCHING ON THE WEB AND MATCHING THE STEERING FAILURE WITH OTHERS WHO HAVE THE SAME SYMPTOMS, THE DEALERS WE WENT TO COULDN'T PINPOINT THIS ISSUE.