2012 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE ENGINE SEIZED AND THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,130. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE ENGINE STARTED TO MAKE A KNOCKING AND SQUEAKING NOISE. THE CONTACT COASTED THE VEHICLE TO A TRUCK STOP. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE A BUNCH OF METAL SHAVINGS IN THE BOTTOM OF THE OIL AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

ON 08/30/2015, I WAS DRIVING MY 2012 HYUNDAI SONATA TO MY RESIDENCE AND THE ENGINE TO THE VEHICLE BEGAN TO SHAKE, ALL THE LIGHTS IN THE DASHBOARD LIGHTED UP, AND THE ENGINE CUT OFF. MY LOCAL HYUNDAI DEALERSHIP REPAIRED THE ENGINE OF THE VEHICLE AT NO COST, BUT I WAS CHARGED $125.87 FOR A NEW CAR BATTERY. MY CAR BATTERY WAS FULLY OPERATIONALLY BEFORE THIS INCIDENT OCCURRED. I WOULD LIKE A REFUND FOR THE AMOUNT I PAID FOR THE CAR BATTERY. I WAS TRAVELING ON A PUBLIC STREET WHERE VEHICLES WERE BEHIND AND IN FRONT OF MY VEHICLE. I RECEIVED A LETTER SEVERAL WEEKS AFTER THIS INCIDENT OCCURRED FOR A RECALL OF THE ENGINES FOR 2011-2012 HYUNDAI SONATAS.

2012 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FAILURE. *SMD THE CONSUMER WROTE IN ON BEHALF OF HIS SISTER AND BROTHER-N-LAW. AS HIS BROTHER-N-LAW EXITED THE RAMP, THE VEHICLE MADE A LOUD SQUEAL AND THE ENGINE STOPPED. WHEN HE TRIED TO RE-START THE VEHICLE, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. WHEN THE TECHNICIAN RETURNED, HE HAD AN OILY OIL FILTER. THE THREADS ON THE ENGINE OIL HOUSING WERE DESTROYED. LOOKING FURTHER INTO THE FLUTED TUBE THAT RAN DOWN INTO THE FILTER HOUSING AND DISPERSED THE OIL INTO THE FILTER WAS MANGLED TO THE POINT WHERE THE PAPER ELEMENT WAS COMING OUT OF THE INTO THE OIL FILTER CENTER TUBE. THE CONSUMER BELIEVED IT WAS SABOTAGED AS HIS BROTHER-N-LAW HAD JUST HAD AN OIL CHANGED. *JB

CONCERNS RECALL #132 IT HAS NOT BEEN ESTABLISHED, AS FAR AS I KNOW, HOW MUCH TIME MAY ELAPSE BETWEEN THE ONSET OF THE LOUD PINGING NOISE AND THE ENGINE MALFUNCTIONING CAUSING A POSSIBLE CRASH AND PERSONAL INJURY. IN VIEW OF THIS THE TIME SPAN COULD BE A MATTER OF SECONDS, MINUTES, OR HOURS---- NO ONE SEEMS TO KNOW. IF THEY DO IT HAS NOT BEEN REVEALED. BECAUSE OF THIS THERE ARE PROBABLY MANY PEOPLE ACUTELY AFRAID TO DRIVE THEIR VEHICLE, I KNOW MY SON IS. ADDITIONALLY THE PINGING COULD HAPPEN AT AN ODD TIME OR DAY OR NIGHT OR AT AN ODD LOCATION MAKING IT UNREALISTIC OR UNSAFE TO PULL OFF THE ROAD AND STOP DRIVING THE CAR. IN VIEW OF THE ABOVE, THIS POTENTIALLY PUTS THE PASSENGERS IN GREAT HARM AND EXPOSES HYNDAI TO POTENTIALLY HUGE AND COSTLY LEGAL BILLS. RATHER THAN WAITING UNTIL THE PINGING STARTS IT WOULD SEEM TO ME THAT IF HUNDAI WERE TO PICK UP THE COST OF A CAR RENTAL FOR THE OWNERS INVOLVED, BEFORE THE PINGING STARTS, OWNERS COULD DRIVE WITH PEACE OF MIND AND FEEL SAFE AND NOT HAVE TO WORRY ABOUT HOW MUCH MIGHT TIME ( PERHAPS SECONDS, MINUTES OR HOURS) WOULD ELAPSE BEFORE A BREAK DOWN. I AM SURE THAT PROVIDING THE OWNER'S A FREE RENTAL UNTIL THIS PROBLEM IS RESOLVED WOULD BE FAR FAR, CHEAPER AND FAR LESS TIME CONSUMING !!!!! DOING OTHERWISE WOULD ALSO HAVE DISATROUS PUBLIC RELATIONS IMPLICATIONS. ALL OF THE ABOVE WOULD SERIOUSLY AFFECT HYUNDAI'S BOTTOM LINE AS WELL!! HOPING AFTER YOUR SERIOUS REVIEW AND THOUGHTFUL CONSIDERATION TO YOUR CURRENT AND FUTURE CUSTOMERS YOU'LL GET BACK TO ME INDICATING YOU'LL PROVIDE A FREE RENTAL TO THE OWNER'S INVOLVED IN THIS RECALL. I WOULD LIKE TO KNOW WHERE THE NHTSA STANDS ON THIS ISSUE AND WHAT IT IS DOING TO GET HYUNDIA TO PRODVIDE FREE RENTALS. AWAITING YOUR RESPONSE, I REMAIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

STEERING WHEEL FLEXIBLE COUPLER (P/N 56315-2K000) WORN OUT CAUSING A MILD 'LOCKING' FOLLOWED BY A DULL SOUND WHEN TURNING THE STEERING WHEEL BACK TO THE 'STRAIGHT' POSITION DURING LEFT/RIGHT/U TURN AT CITY SPEEDS. DEALERSHIP QUICKLY IDENTIFIED THE PROBLEM (INDICATING THAT IT IS VERY COMMON) AND QUOTED $375 + TAX FOR THE REPLACEMENT WITH AN UPGRADED PART, WHICH COSTS A MERE $2. THE FACT THAT HYUNDAI HAS AN UPGRADED PART INDICATES THAT THEY ACKNOWLEDGE THAT THE ORIGINAL PART IS PROBLEMATIC. HYUNDAI IS FOLLOWING A DIRTY PRACTICE OF SELLING CARS WITH SUBSTANDARD PARTS AND THEN CHARGING AN EXORBITANT LABOR FEE TO REPLACE IT WITH AN UPGRADED PART WHEN IT EVENTUALLY WEARS OUT.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

THE PROBLEM STARTED WHEN MY STEERING WHEEL BEGAN TO RATTLE A WEEK AGO CAUSING A HARSH SHAKE AT THE HANDS AND A LOUD NOISE IN THE STEERING COLUMN. I CALLED THE DEALERSHIP AND THEY INFORMED ME IT'S A DEFECTIVE BUSHING THAT MALFUNCTIONS AND A LARGE MAJORITY OF SONATAS ARE HAVING THIS ISSUE. HE SAID IT'S HAPPENING SO MUCH THAT THE MANUFACTURER CAN'T KEEP UP WITH PRODUCING THE PART SO THERE IS A SLIGHT DELAY ON FIXING IT. I ASKED IF THE VEHICLE IS SAFE TO DRIVE AND HE INFORMED ME THE MANUFACTURER SAID IT'S SAFE. I SCHEDULED AN APPOINTMENT FOR A WEEK AND A HALF OUT, DUE TO THE SUPPLY AND DEMAND OF THE PART. DURING THIS PERIOD I CONTINUED TO DRIVE THE CAR AND IT WOULD OCCUR EVERY TIME THE CAR WAS IN MOTION. WHILE DRIVING TO WORK ON A HIGHWAY THE STEERING DETERIORATED SO QUICKLY NOT ONLY DID THE STEERING WHEEL START TO SHAKE VIOLENTLY BUT THE ENTIRE VEHICLE WOULD COMPLETELY SHUDDER WHILE DRIVING IT. IT FELT LIKE I WAS DRIVING ON AN UNGRADED DIRT ROAD AND THE RATTLE WAS INCREASING LOUD OUT OF THE STEERING COLUMN. THE VEHICLE BECAME EXTREMELY UNSAFE AND HARD TO HANDLE AS THE STEERING WOULD SWAY. THIS MADE THE VEHICLE LOOSE AND UNCONTROLLABLE TO DRIVE. THERE WAS NO SAFE OPTIONS TO CONTINUE TO DRIVE THE VEHICLE UNTIL IT WAS FIXED. THERE ARE VERY FEW VEHICLE ISSUES MORE DANGEROUS AND DEVASTATING THAN LOSS OF STEERING WHILE DRIVING A VEHICLE. THIS IS ROUGHLY A $5 DOLLAR BUSHING THAT TAKES AROUND 2 HOURS TO FIX. A DEFECT THAT IS THIS SIMPLE TO FIX BUT IS EXTREMELY DEADLY GIVES PLENTY OF CAUSE FOR A RECALL. ON TOP OF THAT, THERE IS NO DOUBT THAT A RECALL IS NECESSARY BECAUSE OF THE WIDESPREAD OCCURRENCES. HOPEFULLY THIS DOESN'T CONTINUE TO UNANNOUNCED UNTIL MAJOR ACCIDENTS HAPPEN BEFORE THEY FIX THIS MAJOR DEFECT. PLEASE REFER TO THE SAFETY RECALL COMPENDIUM WHERE THIS FITS THE CRITERIA FOR THE NHTSA. HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/DOCUMENTS/RECOMPENDIUM.PDF

EARLY THIS YEAR WHEN I STARTED MY 2012 SONATA IN THE MORNING FOR WORK IT STARTED TO STALL. IN MARCH WHEN I TOOK IT TO THE DEALER FOR OIL CHANGE I NOTIFIED THEM OF THIS ISSUE. THEY SAID THE BATTERY NEEDED REPLACING. IT GOT BETTER AFTERWARDS UNTIL TWO WEEKS AGO. I THOUGHT MAYBE THE KEYLESS REMOTE NEEDS NEW BATTERY AND SO SWITCHED TO THE SPARE REMOTE THAT I HAD BARELY USED. IT DID NOT HELP. BUT I NOTICED THE STALL HAPPENED IN THE MORNING WHEN I LEAVE FOR WORK, NOT IN THE AFTERNOON WHEN I GO HOME. MAYBE BECAUSE I HAVE TO USE THE REMOTE TO UNLOCK THE CAR IN THE AFTERNOON AND MAKE THE CAR CONNECT TO THE "KEY" RATHER THAN DISPLAY " KEY NOT DETECTED." THIS MORNING I COULD NOT GET THE CAR STARTED AFTER TRIED ALL MY TRICKS FOR NUMEROUS TIMES. I WAS STRANDED AND HAD TO USE MY VACATION FOR WORK. MADE AN APPOINTMENT LAST WEEK WITH THE DEALER FOR THIS TUESDAY. WONDER HOW I AM GOING TO HAUL THE CAR TO THE DEALER IF I CAN NOT GET IT STARTED.