2013 HYUNDAI SONATA Complaints
View complaints related to 2013 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,910 complaints submitted for the 2013 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 HYUNDAI SONATA- Dekalb, IL
I had an issue on my car where engine oil level is getting low day by day, then I have visited service center to solve they have said to change spark plug, pcv value and also done fuel induction service , said me to come after 1000 miles then after I had a another problem where my car RPM is increasing and speed is getting low. I have visited the service center again saying catalytic converter issue and asked me to pay 3000$ to do repair before that I have paid 700$ but mentioning you one thing till now I have spend 2000$ for the same issue what was happen. Today as now my car is issue to move in toll road it is very hard to move. And also Hyundai is denying my request and saying me I am out of warranty. My car has 94000 miles as for today. Please help me out from this I am struggling with the issue.
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- Rosedale , MD
submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai’s acquisition by Heritage prevents them from providing full documentation—only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai’s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai’s supposed “fix,” my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: •I lost my job due to missed work from repeated breakdowns. •I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. •I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai’s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai’s recall repairs fully resolve the defect. 2.Review dealerships’ recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- Madisonville, TN
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while reaching over the passenger seat, the gear shifter was knocked into a lower gear and would not switch back into the drive gear. In addition, the contact stated she managed to pull over the shoulder of the road before going over a curb and crashing into a grass field which brought the vehicle to a stop. No warning lights illuminated. A police report was not filed. The contact did not sustain or seek medical attention for any injuries. The vehicle was towed to a local independent mechanic where it was left for diagnoses and repairs. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- Irmo, SC
The contact owns a 2013 Hyundai Sonata. The contact stated that there was white smoke coming from the exhaust pipe. While driving at approximately 45 MPH, the vehicle stalled. The contact coasted right into the neighborhood and stopped in front of the neighbor's home. The vehicle remained parked. The contact stated that the front driver’s side seat belt failed to lock in the latch intermittently. The contact spoke with the dealer, before the failure, who confirmed that the vehicle was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); because the vehicle was previously inspected under the recall and it was deemed that the engine did not need to be replaced, and that the recall was closed. The dealer was not contacted after the failure. The vehicle was diagnosed or repaired for engine or seat belt failures. The manufacturer was not informed of the failure. The failure mileage was 169,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- Gainesville, FL
When you accidently hit the side of the brake pedal or slightly touch the brake pedal there is a rubber brake pedal stopper that engages the brake light switch. The brake pedal stopper eventually gets a hole in the middle and will not completely push the tab on the brake light switch all the way and sometime it will not completely release. When this happens and you try to accelerate the car with the gas pedal the car will not respond. In fact, it will actually start to decelerate. This is dangerous if you are trying to pass a vehicle or trying to make a turn with oncoming traffic because the car is slow to respond. Sometimes the car will not respond when you are at a dead stop and press the accelerator. When you pump the gas the switch will let loose from the rubber pedal stopper that is holding it and the car will jump forward suddenly. You could rear end another car very easily. Go to this YouTube video for a better explanation: [XXX] . This condition has happened multiple times and occurs randomly. I have been fortunate not to have an accident. A $3.00 part suppose to fix the problem but most technicians don't know about this simple fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2013 HYUNDAI SONATA- Attalla, AL
While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- COTTAGE HILLS|IL, IL
MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- pompano beach, FL
The vehicle has begun to vibrate/shake badly but manageable. When a code reader was connected to the vehicle both codes 7E9 and 7E8 showed up. Upon researching, information has been found that these specific vehicles have been known for recalls due to fuel hose issues. If I continue to drive this vehicle without the issues being resolved which is not my fault, I jeopardize my son and I’s lives as well as any potential future passengers.
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- Hurst, TX
I have a recall for the rod bearing , I drop off my car at AutoNation Hyundai North Richland Hills . Before 3 days to replace the engine because last time I changed the oil on Firestone the technician show me a metal on the oil and that coming from the rod bearing wear also when I cold start the vehicle I listen a rod bearing noise coming from the engine for a while , AutoNation Hyundai North Richland Hills called me today and say that the engine pass the rod bearing test and that is not right maybe it’s now but will not last like that , also i don’t want to drive the vehicle with this safety recall and get crashed when the bearing fail . I just need a help to replace this engine due to this recall I didn’t pickup the vehicle from the dealer location till I got a response from you .
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- Highland, UT
The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE