2012 HYUNDAI SONATA Complaints
View complaints related to 2012 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,480 complaints submitted for the 2012 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HYUNDAI SONATA- LOVELAND, CO
VEHICLE WAS OVERHEATING. TOOK TO DEALERSHIP AND WAS TOLD THE WIRES WERE MELTING TOGETHER AND THE WIRING HARNESS NEEDED TO BE REPLACED. AFTER REPLACING THE WIRING HARNESS IT WAS ONE PROBLEM AFTER THE NEXT THAT THE DEALERSHIP CONTRIBUTED TO THE OVERHEATING. 3 TURBO'S REPLACED, THE FRONT AND REAR WIRING HARNESS, THE COMPUTER CONTROL MODULE, SOME TUBES AND HOSES AND 6 MOS LATER....THE CAR SEEMS TO BE RUNNING AGAIN BUT NOW THERE IS A RECALL ON THE TRANSMISSION...UGH. I TRIED TO HAVE HYUNDAI LET ME OUT OF THE LEASE SINCE I ONLY HAD A FEW MONTHS LEFT. CONSUMER AFFAIRS PASSED THE BUCK TO HYUNDAI LEASE AND VICE VERSA. IT IS A NIGHTMARE TO WORK WITH THIS CORPORATION. FILED A COMPLAINT WITH THE BBB AND WAS ABLE TO GET REIMBURSED FOR TWO PAYMENTS SINCE THEY HAD MY CAR IN FOR REPAIR FOR OVER 60 DAYS BUT THEY WOULD NOT LET ME OUT OF THE LEASE. WILL NEVER HAVE A HYUNDAI AGAIN BECAUSE OF HYUNDAI MOTOR AMERICA AND THE WAY THEY PASS THE BUCK, WILL NOT TAKE RESPONSIBILITY, AND TAKE CARE OF THEIR CUSTOMERS. THEY ARE A HORRIBLE CORPORATION. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SONATA- HENDERSON, NV
MY RECENT 2012 HYUNDAI SONATA (32K MILES) A/C STOPPED WORKING - TOOK IT TO DEALER. HE TOLD A STONE OR DEBRIS MAY HAVE HIT THE CONDENSER AND PUT THE HOLE IN IT AND ITS NOT COVERED UNDER WARRANTY (60K). ITS NO MISTAKE OF MINE EITHER. I ALWAYS DRIVE SAFE AND MAINTAIN MY CAR NICELY. DEALER ASKED ME TO PAY 800$ OUT OF MY POCKET FOR THE SAME. I AM PRETTY SURE OTHER SONATA OWNERS WILL ALSO HAVE THE SAME ISSUE BECAUSE OF BAD QUALITY OF PARTS & DESIGN FOR HYUNDAI SONATA. I SINCERELY REQUEST YOU TO TAKE A LOOK INTO THIS AND PREVENT THE BRAND (HYUNDAI) AND DEALERS EXPLOITING THE CAR BUYERS LIKE THIS. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SONATA- ALBUQUERQUE, NM
I TOOK MY CAR INTO THE HYUNDAI DEALER FOR A 30,000 SERVICE. THEY SAID THE COMPUTER HAS AN UPGRADE TO THE SOFTWARE. AFTER THE UPGRADE, THE CRUISE CONTROL SPEEDS UP BY 4 - 5 MILES PER HOUR WHEN IT IS SET. FOR INSTANCE, IF YOU SET IT AT 65 MPH, IT WILL SPEED UP TO 69 OR 70 MPH AND THEN SLOW BACK DOWN TO 65. IT DOES THIS WHEN YOU INITIALLY SET THE SPEED OR IF YOU BRAKE AND THEN HIT THE "RESUME" BUTTON. IN THE CASE OF "RESUME", IF YOU INITIALLY SET IT AT 65 MPH AND USE THE BRAKE TO SLOW DOWN AND THEN USE THE "RESUME" BUTTON, THE CAR WILL SPEED UP TO 69 OR 70 BEFORE GOING BACK DOWN TO 65. THE CRUISE CONTROL WILL DO THIS NO MATTER WHAT SPEED YOU INITIAL SET IT AT. I TOOK THE CAR BACK IN AND THE SERVICE PEOPLE THOUGHT IT WAS STRANGE. SO THEY SAID THEY RAN THE UPGRADE TO THE SOFTWARE AGAIN, BUT IT HAS THE SAME ISSUE. THEY THEN TOLD ME THAT THE SURGE IN SPEED WAS WITHIN AN ACCEPTABLE TOLERANCE RANGE. I HAVE OWNED MANY CARS WITH CRUISE CONTROL AND NONE OF THEM HAVE EVER DONE THAT AND THIS CAR DID NOT DO IT PRIOR TO THE SOFTWARE UPGRADE. IT IS PRETTY DANGEROUS IF YOU ARE NOT PAYING ATTENTION. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SONATA- WEST CALDWELL, NJ
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER PARKING AND TURNING OFF THE VEHICLE IN HER RESIDENTIAL GARAGE, THE VEHICLE STARTED ROLLING BACKWARDS. IN AN ATTEMPT TO STOP THE VEHICLE THE CONTACT FELL WHICH CAUSED HER TO SCRAPE HER CHIN NEEDING 10 STITCHES. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM. THE FAILURE MILEAGE WAS 39,000. THE CONSUMER STATED SHE AND THE POLICE ATTEMPTED TO PIECE TOGETHER THE SCENARIO, THAT THE VEHICLE WAS NOT IN PARK, WHEN SHE TURNED IT OFF. THE CONSUMER STATED THE VEHICLE COULD BE PUT INTO ANY GEAR, AND IT COULD ROLL, WHETHER IT WAS ON A FLAT OF HILLY SURFACE. UPDATED 08/20/14 UPDATED 8/27/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI SONATA- SANTA MARIA, CA
WHILE VISITING MY PARENTS, MY FATHER POINTED OUT THAT PART OF MY SUNROOF WAS SHATTERED. I DID NOT BELIEVE HIM AS I HAD NOT BEEN INVOLVED IN ANY SORT OF COLLISION NOR HAD I HEARD ANYTHING HIT MY CAR WHILE DRIVING. UPON INSPECTION I WAS SURPRISED TO SEE THAT INDEED A PIECE OF MY SUNROOF WAS SHATTERED. THERE WAS NO POINT OF IMPACT, THE GLASS WAS INTACT BUT COMPLETELY SHATTERED. I IMMEDIATELY CONTACTED MY LOCAL HYUNDAI DEALERSHIP, BUT SINCE IT WAS A SATURDAY THEY WERE UNAWARE IF THIS WAS SOMETHING THAT WOULD BE COVERED BY MY WARRANTY. I AM TAKING MY CAR IN MONDAY MORNING AND HOPE TO HEAR GOOD NEWS. I AM EXTREMELY FORTUNATE THAT THIS DID NOT OCCUR WHILE MY SUNROOF WAS OPEN WITH MY CHILDREN IN THE PASSENGER SEAT. *TR
Source: NHTSA WEB SITE -
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2012 HYUNDAI SONATA- WESTON, FL
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE CAUSING DAMAGE TO THE FRONT FENDER, DRIVER'S SIDE DOOR AND REAR QUARTER PANEL. THE CONTACT INDICATED THAT DURING THE INCIDENT THE AIR BAGS FAILED DEPLOY. THE CONTACT SUFFERED NECK, SHOULDER AND RIGHT ARM INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI SONATA- HUDSON, OH
IN JUNE 2012 WHILE MY SONATA WAS SITTING IN THE DRIVEWAY THE DRIVER SIDE GLASS SHATTERED WITH NO IMPACT. I HAD TO PAY FOR THE REPLACEMENT THINKING IT WAS DAMAGED SOMEHOW. BUT YESTERDAY YET AGAIN MY SONATA WAS SITTING IN THE GARAGE THIS TIME AND THE DRIVER SIDE GLASS SHATTERED AGAIN. THIS MUST BE A DEFECT IN THE CAR SOMEHOW. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SONATA- SAN ANTONIO, TX
I WAS TRAVELING DOWN THE ROAD AND A 1999 CHEVY SILVERADO PICK UP TRUCK RAN A STOP SIGN COMING FROM MY LEFT AND STRUCK THE LEFT SIDE FRONT DOOR AND FENDER OF MY CAR. THE LEFT CURTAIN SIDE AIRBAG DID NOT DEPLY. MY SHOULDER HIT THE DOOR. *JS
Source: NHTSA WEB SITE -
2012 HYUNDAI SONATA- CAMERON , TX
I WAS DRIVING DOWN A HIGHWAY AROUND 8:45 AM WITH A SPEED OF 60 MPH WHEN ALL OF A SUDDEN I HEAR WHAT SOUNDS LIKE AN EXPLOSION INSIDE MY CAR. I BECAME VERY STARTLED. I THEN HEARD THIS ROARING OF WIND AND GLASS THROUGH SOME OF THE FABRIC WHICH ACTS AS BARRIER BETWEEN ME AND SUNROOF/MOONROOF. THERE WERE NO OTHER VEHICLES ON THE ROAD WITH ME AT THE TIME, NO ANIMALS, ABSOLUTELY NO ONE OR NOTHING AROUND TO HAVE CAUSED THIS. IT LITERALLY SOUNDED LIKE AN EXPLOSION. I THEN FIND A SAFE PLACE TO PULL OVER TO INSPECT WHAT HAPPENED, I THEN HAD TO TURN AROUND TO TAKE MY VEHICLE TO NEAREST HYUNDAI DEALERSHIP. THE SERVICE DEPARTMENT STATED THEY WOULD INSPECT IT BUT I WOULD MOST LIKELY HAVE TO PAY OUT OF POCKET FOR THIS SINCE 1) IT HAD OVER 60,000 MILES ALREADY, IN WHICH I HAVE DOCUMENTED ABOVE 66,400 MILES ON MY CAR WHICH IS APPROXIMATE CALCULATION DUE TO NOT HAVING MY VEHICLE IN FRONT OF ME AT THIS TIME DUE TO IT BEING INSPECTED AT DEALERSHIP, I CAN'T GIVE A EXACT MILEAGE AT THIS TIME. 2) THEY HAVEN'T OFFICIALLY MADE THIS A RECALL YET, AS TO MY NEXT POINT THIS IS NOT THE FIRST APPARENTLY THAT THIS HAS HAPPENED TO. I DID HAVE GLASS FALL INTO MY VEHICLE AND HAD THE BARRIER NOT BE THERE WHO KNOWS WHAT WOULD HAVE HAPPENED AS I COULD HAVE HAD GLASS CUT ME AND EVEN WORSE GET IN MY EYES AND CUT MY EYES OR CAUSING PERMANENT DAMAGE. I STRONGLY SUGGEST SOMEONE LOOK INTO THIS IMMEDIATELY AS THIS IS NOT ACCEPTABLE OR SAFE. I WILL NOT STAND FOR HYUNDAI BLAMING ME OR BULLYING ME, AND LETTING THIS CONTINUE HAPPENING. MY CAR IS WITH THE DEALERSHIP IN ALABAMA AS I WAS ON MY WAY BACK HOME TO TX, I WILL HAVE TO GET MY CAR BAGGED AND TAPED SO I CAN MAKE IT HOME TO TX TO TAKE IT TO GET FIXED AS I AM HAVING TO MISS WORK, ARRANGE CARE FOR MY KIDS, PETS, UNTIL I AM ABLE TO GET HOME TO TX. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SONATA- TINLEYPARK, IL
WHEN I APPLIED BREAK MY RPM IDLE GOES UP. I DON'T KNOW IF THAT IS SAFE I SHOW IN OTHER CAR RPM GOES DOWN. I TOOK TO DEALER GOT OIL CHANGE. AND I ASKED WHY THIS HAPPENS. HE TOLD ME TO CHACK ECO SYSTEM. I CHACK ECO SYSTEM IT WAS ON OFF POSTION. I ASK HIM WHEN I BOUGHT CAR I NEVER SHOW RPM GO UP WHEN I HATE BREAK. THERE NO ENGINE SING COMESUP ON DASHBOARD EITHER. THIS REALLY SAFETY CONCERN FOR MY FAMILY. RPM SHOULD NOT GO UP WHEN U HATE BREAKS. IT'S SHOULD BRING RPM DOWN. RPM SHOULD GO UP WHEN U HATE GAS PADEL. I GET THIS. BUT WHEN I GO TO ANY SPEED. AND TRIED TO APPLIED BREAK IT SHOULD DROP RPM SHOULD NOT GO UP.
Source: NHTSA WEB SITE