2013 HYUNDAI SONATA Complaints

I TOOK MY CAR TO WIN HYUNDAI IN EL MONTE, CA FOR RECALL CAMPAIGN 162. ON 9/16/17. I WAS TOLD IT WAS COMPLETE, AND RECEIVED IT BACK WITH OTHER PROBLEMS AND ATTEMPTS TO "UPSELL" ME. IT APPEARS THAT THE RECALL WAS NOT DONE. I SENT AN EMAIL TO HYUNDAI CORPORATE AND TO THE GENERAL MANAGER OF THE DEALERSHIP. I RECEIVED AN EMAIL BACK FROM CORPORATE INSTRUCTING ME TO CONTACT DEALERSHIP. NO RESPONSE YET FROM DEALERSHIP.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT STARTED THE VEHICLE, BLACK SMOKE EMITTED FROM THE TAIL PIPE. THE CONTACT ALSO HEARED AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NALLEY HYUNDAI (7909 MALL PKWY, LITHONIA, GA 30038, (678) 509-8248) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO DEBRIS FOUND IN THE ENGINE OIL. ADDITIONALLY, AN OIL CHANGE AND OIL FILTER REPLACEMENT WERE PERFORMED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,361.

WHEN DRIVING ON HIGHWAY OR SPEEDS OVER 55 MPH STEERING DOESN'T SEEM TO ADJUST ITS HARD TO TAKE TURNS WHEN GOING OVER BUMPS OR UNEVEN ROADS THE STEERING WHEEL RATTLES IT'S SCARY TO DRIVE ON HIGHWAYS BECAUSE OF THE HARD TIME TURNING ON THE HIGHWAY

REAR PASSENGER SIDE TIRE AREA HAS BURNING SMELL AFTER DRIVING AROUND TOWN. SMELLS LIKE BRAKES. DEALERSHIP CHECKED IT WITH NO RESOLUTION.

WHILE DRIVING, HEADLIGHTS TURN OFF AT TIMES WHILE USING TURN SIGNAL. THEY WILL ALSO TURN OFF IF I RUN OVER A BUMP.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT PULLED OVER TO A CLOSE BY PARKING LOT. THE CONTACT BOUGHT A NEW BATTERY BUT THE VEHICLE DID NOT START. THE CONTACT THEN BOUGHT A NEW STARTER BUT THE VEHICLE STILL DID NOT START. AN INDEPENDENT MECHANIC WAS CONTACTED, WHO CAME TO THE VEHICLES LOCATION AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT PART OF THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE WAS 82,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL KNOCKING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 72,136.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BURNS HYUNDAI (550 W RTE 70, EVESHAM TOWNSHIP, NJ 08053) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). AFTERWARDS, WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTED EXCESSIVE VIBRATION IN THE ENGINE AREA AND HEARD A KNOCKING NOISE. THE CONTACT SPOKE WITH BURNS HYUNDAI AND WAS INFORMED THAT THE VIBRATION WAS NORMAL; HOWEVER, THE MANUFACTURER STATED THAT THE VIBRATION WAS NOT NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,560.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED BY AAA TO HADDAD HYUNDAI (689 EAST ST PITTSFIELD, MASSACHUSETTS 01201) WHERE IT WAS DIAGNOSED AS HAVING AN ENGINE SEIZURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (HUDSON HYUNDAI, 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304; (866) 710-6765) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.