2013 HYUNDAI SONATA Complaints

ELECTRICAL ISSUE IS CAUSING TRACTION CONTROL LIGHT TO REMAIN ON AND THE BURNING OUT AND MELTING OF BRAKE LIGHT SOCKET. SHORT IS CAUSING EXTREME HEAT TO THE TAIL/BRAKE LIGHT HOUSING.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE START PUSH BUTTON FAILED AND PREVENTED THE VEHICLE FROM STARTING AND THE DOORS FROM UNLOCKING. THE CONTACT STATED THAT THE FOB BATTERY WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT STATED THAT THE ENGINE START PUSH BUTTON OPERATED WHEN THE FOB WAS INSERTED IN A PORTAL LOCATED IN THE VEHICLE'S ARM REST AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE SO CLOSE TOGETHER AS TO INTERFERE WITH EACH OTHER. SPECIFICALLY, AS ONE COMES TO A STOP, THE BRAKE PEDAL IS SO CLOSE TO THE ACCELERATOR BOTH LATERALLY AND VERTICALLY, THAT THE OPERATORS FOOT MAY HIT BOTH PEDALS AT THE SAME TIME JUST BEFORE COMING TO A STOP, CAUSING AN UNINTENDED SUDDEN ACCELERATION. THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE DRIVER, OCCUPANTS, PEDESTRIANS AND OTHER VEHICLES OR ITEMS IN THE PATH OF THE CAR. I HAVE HAS 4 SUCH INCIDENTS, ONE INVOLVING A REAR END BUMP. THE HYUNDAI DEALER INSPECTED THE CAR FOR SUDDEN ACCELERATION AND FOUND NOTHING AND DISMISSED THE CONCERN. HYUNDAI CUSTOMER CARE REPRESENTATIVE ERIN THOMPSON STATED " I DID NOT DESIGN THE CAR, IT OPERATES AS DESIGNED AND THERE IS NOTHING I CAN DO FOR YOU". FURTHER, SHE STATED "I WILL NOT SAY IT AGAIN" WHEN I TRIED TO OFFER CLARIFICATION OF THE ISSUE. I BELIEVE THIS PROBLEM IS A FUNDAMENTAL DESIGN DEFECT IN THE CAR AND VIOLATES THE IMPLIED WARRANTY OF FREEDOM OF DESIGN AND MANUFACTURING DEFECTS AND FITNESS OF PURPOSE. IT MAY ALSO NOT MEET FEDERAL SPECIFICATIONS FOR ERGONOMIC CONSIDERATIONS. CAN YOU HELP? THANK YOU *JS THE CONSUMER REQUESTED A COPY OF THE EXAMINER'S REPORT. *JS

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL NOISE AND FELT LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BURLINGTON HYUNDAI, 333 SHELBURNE RD, BURLINGTON, VT 05401, (802) 922-9480) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ THE CONSUMER STATED ALL SAFETY ISSUES CORRECTED AT NO CHARGE. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (JEFF WYLER SPRINGFIELD AUTO MALL, 1501 HILLCREST AVE, SPRINGFIELD, OH 45504, (937) 325-4601) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECEIVED MORE THAN THREE RECALL LETTERS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING LEFT OR RIGHT TURNS, HE HEARD A CLICKING NOISE IN THE STEERING WHEEL. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GERALD JONES HONDA LOCATED AT 4022 WASHINGTON RD, MARTINEZ, GA 30907, (706) 228-7000 BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING A REGULAR OIL CHANGE AT JIFFY LUBE IN ROSBERG, OREGON, THE MECHANIC NOTICED A LOT OF METAL SHAVINGS IN THE OIL PAN. THE MECHANIC SHOWED THE CONTACT THE OIL PAN AND GAVE HER THE OPTION OF HAVING THE OIL SYSTEM FLUSHED WITH FAKE OIL. THE CONTACT THEN TOOK THE VEHICLE TO BUTLER HYUNDAI IN MEDFORD, OREGON FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE OIL WAS CLEAN AND THERE WERE NO TRACES OF METAL SHAVINGS; THEREFORE, THERE WAS NO NEED TO REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE CONTACT RECEIVED NOTIFICATION FOR THE RECALL ON 4/14/17. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

THE CRUISE CONTROL MALFUNCTIONS, WHEN YOU PRESS THE STEERING WHEEL CONTROLS IT MAY STAY ON EVEN THOUGH YOU HIT CANCEL. IF YOU HIT THE REDUCE SPEED BUTTON, IT MAY CANCEL CRUISE CONTROL, SPEED IT UP, OR REDUCE SPEED. ALSO, THE AIRBAG DEPLOYED NOTIFICATION RANDOMLY TURNS ON. IT APPEARS THAT SOME WIRING RUNNING ON THE TOP MIDDLE OF THE STEERING WHEEL, DIRECTLY UNDER THE AIRBAG, IS CROWDED OR JUST MALFUNCTIONING. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE ATTEMPTING TO SET OR ENGAGE THE CRUISE CONTROL.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A KNOCKING NOISE FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LYNNES HYUNDAI LOCATED ON, 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, WHERE THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/25/17*LJ THE CONSUMER STATED THE DEALER CLAIMED TO REPAIR THE VEHICLE. *JS