2012 HYUNDAI SONATA Complaints

THE VEHICLE'S CRUISE CONTROL FAILED TO ENGAGE OR DISENGAGE WHEN USED. THE DEALERSHIP WAS INITIALLY UNABLE TO REPLICATE THE PROBLEM, THEN REPLACED A HEADLAMP SWITCH. AFTER THIS, THE RADIO BEGAN TURNING COMPLETELY OFF WHILE DRIVING, AND THE CRUISE CONTROL CONTINUED TO ACT ERRATICALLY. THE DEALERSHIP SAID THEY COULD NOT REPLICATE THE PROBLEM BUT REPLACED THE RADIO. SEVERAL MORE TIMES, THE DEALERSHIP STATED THEY WERE UNABLE TO REPLICATE THE PROBLEM WITH THE CRUISE CONTROL AND RADIO. AFTER CONTACTING THE MANUFACTURER, THE DEALERSHIP LOOKED AT THE CAR AGAIN AND FOUND LOOSE PINS IN THE CONNECTOR TO THE FUSE BOX. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE, HE ENGAGED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000. N UPDATED 4/24/13 *CN THE CONSUMER STATED THE FAILURE COULD NOT BE DUPLICATED. THE CONSUMER TRADED THE VEHICLE IN. THE MANUFACTURER REQUESTED THE VEHICLE BE HELD FOR FURTHER INSPECTION. THE VEHICLE WOULD, INTERMITTENTLY, NOT SHIFT INTO SECOND GEAR. THE AIR CONDITION MALFUNCTIONED. UPDATED 06/05/2013 *JS

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO BUCKLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 11,000.

I AM THE OWNER OF A 2012 SONATA LIMITED TURBO. I HAVE BEEN EXTREMELY LOYAL TO THE HYUNDAI SONATA BRAND, THIS BEING MY FOURTH SONATA. I PURCHASED 2 OF THEM USED (BOTH 2006'S) AND THE OTHER TWO BRAND NEW (2009 & 2012). UNTIL THIS MOST RECENT NEW VEHICLE, I HAVE NOT HAD A SINGLE PROBLEM WITH ANY OF THE THREE OTHERS. THEY ARE PRETTY AMAZING CARS, IF YOU ASK ME. THEY ARE A WORLD AWAY FROM HYUNDAI?S FIRST IMPORTS OF THE EXCEL IN 1986. VIN NUMBER IS[XXX]. HAVING DRIVEN THE CAR A SHORT TIME, IT SEEMED TO ME THAT THE CAR WANDERED EXCESSIVELY AND ALWAYS FELT ON THE PARKWAY THAT YOU WERE DRIVING ON THE CREST OF THE ROAD. AT 65 MPH AND ABOVE, MY IMPRESSION IS THAT THIS CAR IS ALL OVER THE ROAD. I WROTE TO HYUNDAI ON FEBRUARY 15TH, 2012 WHEN THE CAR HAD 475 MILES ON IT. I WAS GIVEN CASE NUMBER [XXX]. L THOUGHT IT WAS ALIGNMENT PROBLEM BECAUSE OF THE WANDERING CONDITION. WHEN PICKING IT UP, I ASKED ABOUT WHAT THE PROBLEM WAS. THEY SAID THAT IT WAS THERE WAS AN AIR PRESSURE PROBLEM. NO ALIGNMENT WAS DONE. ON A WINDING ROAD, IT IS ALL OVER THE ROAD. I WROTE AGAIN TO HYUNDAI ON JULY 19ST. I WAS GIVEN CASE NUMBER [XXX]. THEY SAID THAT THEY WOULD BE CONTACTING THE SERVICE MANAGER. I HAVE YET TO HEAR BACK FROM HYUNDAI. I'D LIKE A FACTORY REP OR ZONE MANAGER TO DRIVE THIS CAR AND THEN EXAMINE IT TO DETERMINE WHAT NEEDS TO BE DONE TO THIS CAR TO EITHER FIX IT, OR REPLACE IT. I?D ALSO LIKE TO DRIVE AN IDENTICAL 2012 TURBO TO SEE IF IT IS PERHAPS, JUST MY CAR THAT IS PROBLEMATIC. THIS CAR WAS BROUGHT IN THREE DIFFERENT TIMES TO TWO DIFFERENT DEALERSHIPS. BOTH SAY THERE IS NOTHING WRONG WITH THE CAR, HOWEVER, INDEPENDANT SHOPS AND OTHER PEOPLE DRIVING THIS CAR CORNFIRM THAT THERE IS A PROBLEM. THIS CAR IS UNSAFE TO DRIVE ON THE HIGHWAYS. IF YOU WERE TO LOSE CONCENTRATION FOR EVEN A MOMENT, YOU WOULD BE INVOLVED IN AN ACCIDENT. *TR

THE 18 INCH TIRES ON THE 2012 HYUNDAI SONATA HAVE ZERO TRACTION ON ANY SURFACE THAT IS NOT DRY. A DUSTING OF SNOW MAKES IT IMPOSSIBLE TO DRIVE THIS CAR. TRAVELING AT 5 MPH WHILE TURNING FROM A DEAD STOP INTO THE NEIGHBORHOOD ON A LIGHT COATING OF SNOW CAUSED THE CAR TO SLIDE OUT OF CONTROL AND HIT A LARGE ROCK CAUSING FRONT FENDER/ BUMPER DAMAGE THEN BOUNCED BACK ONTO THE ROAD. THIS IS NOT THE FIRST TIME THE CAR HAS SLID ON ANYTHING BUT A DRY SURFACE. ALL LAST WINTER, WE HAD TO LEAVE THE CAR IN THE GARAGE IF THERE WAS ANY SNOW ON THE GROUND. WE HAVE NEVER HAD THIS PROBLEM WITH ANOTHER VEHICLE. IT IS UNDRIVEABLE IN ANY SNOW. I HAVE COMPLAINED TO THE DEALER AND THEY SAY THEY HAVE HEARD ABOUT COMPLAINTS ON THE 18 INCH TIRES, BUT OFFER NO SOLUTIONS. THESE TIRES ARE A HAZARD AND NEED TO BE REPLACED. I HAVE LOOKED FOR SNOW TIRES OR OTHER SOLUTIONS, BUT THEY ARE NOT MADE FOR 18 INCH WHEELS. *TR

2012 HYUNDAI SONATA GLS. MILEAGE NOT AS ADVERTISED. STICKER SAID 25 CITY AND 35 HIGHWAY. HAVE TRACKED MILEAGE FROM 1000 TO 5000 MILES AND AVERAGES 23 MPG INCLUDING SOME HIGHWAY DRIVING. NEVER DRIVE AGGRESSIVELY. I BOUGHT THIS CAR THINKING I WOULD BE GETTING MILEAGE AS ADVERTISED. TRIED TO CALL HYUNDAI CUSTOMER SERVICE AT 800-633-5151 FOR A CASE NUMBER AND WAS ON HOLD FOR 10 MINUTES BEFORE HANGING UP. ALLEN HYUNDAI DEALER SAYS NOTHING THEY COULD DO AND RECOMMENDED GOING TO ANOTHER DEALER FOR MILEAGE TESTING OR CALL HYUNDAI CUSTOMER SERVICE. *TR

BOUGHT CAR AS NEW WITH 6172 MILES, CAR HAS CONSISTENT PULL TO RIGHT, WHEN TRYING TO MAKE CORRECTION, CAR STARTS TO PULL HARDER. DROVE CAR ON SNOWY ROADS AND WAS UNABLE TO KEEP CAR IN LANE AT A SAFE DRIVING SPEED WITH TRAFFIC, CAUSING ME TO SLOW AND BECAME A HAZARD ON ROADWAY. HAVE TAKEN TO 2 DIFFERENT DEALERSHIPS 4 TIMES BEING TOLD "THAT THIS A NORMAL CONDITION AND THERE IS NOTHING WRONG". HAVE TAKEN TO THIRD PARTY REPAIR SHOP, WHO HAS DOCUMENTED A PULLING PROBLEM, BUT UNABLE TO REPAIR DUE TO WHAT THEY DIAGNOSE AS A COMPUTER POWER ASSIST PROBLEM. DRIVE CAR ONLY ON DRY ROADS AND NOT BEING USED FOR DAILY USE DUE TO THIS UNSAFE AND DANGEROUS STEERING CONDITION. *TR

VEHICLE HAS BEEN TO DEALERSHIP 5 TIMES FOR STEERING ISSUE. CAR PULLS TO RIGHT NO MATTER ROAD CONDITIONS, TYPE OF ROAD, OR SPEED OF VEHICLE. CAR SHOWED EXCESSIVE TIRE WEAR AROUND 3500 MILES. IN TOTAL CAR HAS BEEN ALIGNED FIVE TIMES, FOUR NEW TIRES PUT ON CAR, NEW STRUTS AND MOUNTS, AND NEW SHOCKS. HAD INDEPENDENT MECHANIC DRIVE VEHICLE AFTER VEHICLE "REPAIRED" FIFTH TIME AND HE SAID THERE IS SOMETHING DEFINITELY WRONG WITH THE VEHICLE'S STEERING. WENT TO THE DEALERSHIP TODAY TO INFORM THEM THAT THEIR LAST ATTEMPT TO REPAIR THE VEHICLE FAILED. THEY BASICALLY BLEW MY HUSBAND OFF AND TOLD HIM THE CAR IS FIXED. HOWEVER, CAR IS STILL PULLING TO THE RIGHT AND HE IS EXPERIENCING ARM FATIGUE FROM THE PULLING OF THE STEERING WHEEL. *TR

SINCE PURCHASING THIS VEHICLE, IT HAS HAD STEERING PROBLEMS. IT TRACKS CONSTANTLY TO THE LEFT AND IS EXHAUSTING HOLDING THE WHEEL IN LINE ON LONGER TRIPS. I HAVE HAD IT TO THE DEALER FOUR TIMES AND THEY HAVE GIVEN A VARIETY OF REASONS/EXCUSES. THE FIELD MANAGER CAME OUT AND WHEN I PICKED THE CAR UP, ALL THEY SAID WAS IT WAS FINE AND NOTHING WAS DONE. IT IS WEARING THE TIRES. I SAW THAT THERE WAS SOME SORT OF FIX FOR THE 2011, BUT CLEARLY THIS NEEDS A FIX. *TR

THE WINDSHIELD IS OPTICALLY DISTORTED AND HAS BEEN SINCE DAY #1. I POINTED THAT OUT TO THE DEALER'S SERVICE TEAM 2 TIMES. THE SECOND TIME THE SERVICE MANAGER PULLED UP A 2013 & SHOWED ME THAT IT WAS DISTORTED LIKE MY WINDSHIELD & SAID IT MUST BE NORMAL. I ASKED IF IT COULD BE REPLACED HE SAID NO. *TR