2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LAMPS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE JIM BERT HYUNDAI DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CORROSION. THE BULBS WERE REPLACED AND THE TECHNICIAN ATTEMPTED TO REMOVE THE CORROSION; HOWEVER, THE FAILURE RECURRED. HYUNDAI WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND STATED THAT SOMETHING HAD LOCKED IN THE ENGINE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DRIFTED OFF THE ROAD INTO A CURB. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CIRCLE AUTO (641 SHREWSBURY AVE, SHREWSBURY, NJ 07702, (732) 741-3130), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, IT STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT ALSO HEARD A KNOCKING NOISE COMING FROM THE ENGINE THAT BECAME LOUDER AS THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO TAMERON HYUNDAI (1595 MONTGOMERY HWY, BIRMINGHAM, AL 35216) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED EITHER "LOW PRESSURE" OR "LOW POWER" IN THE ENGINE. THE CONTACT WAS UNSURE. THE VEHICLE WAS TAKEN BACK TO TAMERON HYUNDAI WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT'S WIFE OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT'S WIFE DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED FOR A FEW SECONDS, RAPIDLY ACCELERATED, AND THEN REDUCED TO NORMAL SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ORLANDO HYUNDAI (4110 W COLONIAL DR, ORLANDO, FL 32808, (407) 578-5337), BUT THE DEALER WAS UNABLE TO REPAIR THE VEHICLE UNTIL THEY SPOKE WITH THE MANUFACTURER AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

WAS DRIVING CAR DOWN SECONDARY ROAD AROUND 45MPH. CAR BEGAN TO SLOW IN SPEED, WOULD NOT ACCELERATE & EVENTUALLY JUST CUT OFF. SMOKE/BURNING SMELL CAME FROM ENGINE. TRIED TO JUMP IT TO NO AVAIL. HAD CAR TOWED, MECHANIC HAD TO HAND CRANK ENGINE TO GET IT STARTED. MECHANIC (JOHN @ CAMPBELL'S IN PRINCE GEORGE, VA) INFORMED ME THAT ENGINE SEIZED & NEEDED A NEW ONE. THERE WAS A CURRENT KNOCKING SOUND ONCE THEY FINALLY GOT IT RUNNING. LEARNED OF ENGINE RECALL, HAD CAR TOWED TO DEALERSHIP WHERE CAR WAS PURCHASED (GATEWAY HYUNDAI 2200 WALTHALL CENTER DR. CHESTER VA 23836 804-414-2020 SERVICE TECH: TOMMY, SERVICE CENTER MANAGER: MR. CARPENTER) THEY INFORMED ME OF THE RECALL, TOLD ME THEY WOULD TEST CAR. AFTER HAVING TO CALL SEVERAL TIMES, I WAS FINALLY TOLD THAT THE CAR PASSED THE ENGINE TEST AND WOULD NOT BE REPAIRED UNDER THE RECALL. I REITERATED WHAT I WAS TOLD BY MECHANIC, CAR HAS LESS THAN 100,000 MILES WITH NO PREVIOUS ISSUES & REGULAR MAINTENANCE & NO REASON FOR ENGINE FAILURE. SERVICE TECH AND MANAGER AGREED. HYUNDAI HAD THEM RUN THE SAME TEST 3 TIMES. MR. CARPENTER EXPLAINED THAT THEY HAVE TOLD HYUNDAI MY CAR FALLS UNDER THE RECALL AND SHOULD BE REPAIRED AND AFTER TWO WEEKS OF HAVING NO CAR, HYUNDAI STILL WILL NOT REPAIR MY ENGINE. SERVICE MANAGER SAID THEY HEAR THE KNOCKING BUT HYUNDAI IS STILL DRAGGING IT OUT. MEANWHILE I'M A SINGLE MOTHER OF TWO KIDS AND WORK FULL TIME WITH A FAR COMMUTE AND AM SPENDING EXTRA EXPENSES ON TRANSPORTATION. HYUNDAI KNOWS THERE IS A PROBLEM, THEY SHOULD STOP TRYING TO GET OVER ON INNOCENT PAYING CUSTOMERS AND REMEDY THE SITUATION.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A KNOCKING NOISE IN THE ENGINE THAT BECAME LOUDER WHEN THE CONTACT ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND THAT THERE WAS NO OIL IN THE ENGINE. OIL WAS ADDED TO THE ENGINE AND THE VEHICLE WAS TAKEN TO COLONIAL HYUNDAI (4423 LINCOLN HWY, DOWNINGTOWN, PA 19335) WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN FAILURE WITHIN THE ENGINE. THE FAILURE CAUSED THE ENGINE TO MAKE A TAPPING NOISE AND LOSE OIL EXCESSIVELY. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO COLONIAL HYUNDAI WHERE THE DEALER HEARD A CLICKING NOISE AND REPLACED THE PCV VALVE, BUT THE FAILURE RECURRED. COLONIAL HYUNDAI ALSO STATED THAT A RECALL WOULD BE RELEASED AND THE CONTACT WOULD BE PROVIDED WITH A NEW ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). COLONIAL HYUNDAI STATED THAT THE VEHICLE PASSED THE RECALL INSPECTION AND DID NOT NEED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD FOLLOW UP WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 114,629.

"ENGINE RECALL", MY CAR HAS ONLY 66,687 MILES ON IT, I HAVE DONE ALL THE MAINTENANCE REQUIRED WITH THE DEALERSHIP, IT IS CONSUMING 1 1/2 OR MORE QUARTS OF ENGINE OIL PER 1000 MILES, THE DEALERSHIP HAD DONE THE CONSUMPTION TEST AND THEY TOLD ME ITS NOT NORMAL, BUT THEY SAID IS NOT RELATED TO THE RECALL. I HAVE NOT HAVE THE KNOCKING NOISE, BUT ISN'T THE EXCESSIVE OIL CONSUMPTION ONE OF THE SYMPTOMS THAT CAN GET THE CAR TO DO THE DAMAGE TO THE ENGINE. THE ENGINE LIGHT IS NOT ON NEITHER THE OIL LIGHT.

2.5 WEEKS AFTER 90,000 MILE SERVICE (JUNE 9, 2017) AND 3X RECALL INSPECTIONS (INCLUDING NHTSA CAMPAIGN 17V152000), WHILE DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS (~ 75 MPH ON I-355), I EXPERIENCED GRADUAL LOSS OF POWER. I NOTICED SOME LIGHT WHITE SMOKE FROM THE BACK OF THE CAR AND MY ENGINE AND OIL LIGHTS CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. LOOKING UNDER THE CAR, I SAW 2 LARGE STREAMS OF OIL COMING FROM THE FRONT (PASSENGER SIDE, TRAVERSE MOUNTED) ENGINE (2.0 TURBO). ATTACHED PHOTOS ARE TAKEN SHORTLY AFTER OF THE OIL SLICK UNDER THE CAR. I CALLED THE DEALER AND THEY DISPATCHED A TOW TRUCK AND TOOK THE CAR TO THE DEALER (JUNE 27TH, APPROX 3:45 PM CST, ARRIVED AT DEALER 6:30 PM). I JUST CALLED THE DEALER SERVICE DEPARTMENT AND WAS TOLD THE ENGINE WAS FOUND TO "HAVE A HOLE IN THE BOTTOM OF THE ENGINE" THAT WAS NOT RELATED TO THE OTHER RECALL NOTICES. HE STATED THEIR WAS A BRAND NEW RECALL THAT JUST CAME OUT AFTER MY SERVICE DETAILING HOW TO INSPECT THE ENGINE FOR THIS NEW DEFECT. HE STATED THEY USED A MICROPHONE TO CHECK THE ENGINE SOUNDS TO DETECT IT. HE ALSO STATED SEVERAL OTHER CARS HAVE EXPERIENCED THIS FAILURE. CURRENTLY WAITING ON REPLY FROM MANUFACTURE TO DEALERSHIP FOR DISPOSITION OF REPAIRS (PROBABLY NEW ENGINE). DEALERSHIP IS "FAMILY HYUNDAI" OF TINLEY PARK, IL.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DENNIS HYUNDAI OF COLUMBUS, OHIO SCHEDULED AN APPOINTMENT FOR THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF A KNOCKING SOUND WITHIN THE ENGINE FOR OVER A YEAR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

THIS HAS OCCURRED TWICE IN THE LAST YEAR, ONLY IN THE MORNING AFTER STARTING THE CAR FOR THE FIRST TIME. I HAVE APPLIED THE BRAKES AT THE END OF MY (CITY) STREET, ONLY TO HAVE THE BRAKES ENGAGE FOR A MOMENT, THEN DISENGAGE, ALLOWING THE CAR TO COAST FOR SEVERAL FEET, BEFORE FINALLY RE-ENGAGING AND STOPPING. THIS LAST TIME IT OCCURRED, I ALMOST DRIFTED INTO ONCOMING TRAFFIC. I TOOK THE CAR TO MY MECHANIC AND THEY CAN'T FIND ANYTHING WRONG. I NOW HAVE IT AT THE DEALERSHIP, BUT THEY HAVEN'T BEEN ABLE TO RE-CREATE THE ISSUE.