2012 HYUNDAI SONATA Complaints

BUMPER (REAR) FELL OFF HYUNDAI SONATA 2012 MY DAUGHTER WAS REVERSING IN MY FRONT YARD, WHEN THE REAR BUMPER FELL OFF THE CAR. SHE DID NOT HIT ANYTHING OR ANOTHER VEHICLE. SHE WAS NOT HIT EITHER. IT JUST FELL OFF! THE DEALERSHIP WOULD NOT BELIEVE US. THERE ARE OTHER STORIES OF THIS ON THE INTERNET. PLEASE DO SOMETHING, THIS COULD HAVE HAPPENED ON THE HIGHWAY WITH DEADLY RESULTS. WE CONTACTED HYUNDAI CONSUMER SERVICES, THEY WOULD NOT FIX THE PROBLEM, OR ACKNOWLEDGE AN AWARENESS OF THIS PROBLEM. PLEASE HELP. THIS IS A PRODUCT DEFECT. I AM WORRIED BY HYUNDAI'S CASUAL LACK OF CONCERN ABOUT THIS ISSUE. PLEASE DO SOMETHING BEFORE THIS CAUSES ANY FATALITY. SINCERELY, A WORRIED MOM. *TR

I WAS DRIVING DOWN A HILL THAT WAS NOT VERY STEEP, IN GOOD WEATHER, WITH CRUISE CONTROL ON AT 60 MPH. AS THE CAR WENT DOWN THE HILL, THE SPEED INCREASED TO 80,AT WHICH POINT IN TIME I USED MY BRAKE TO SLOW DOWN. THE SAME THING HAS HAPPENED ON NUMEROUS OCCASIONS WITH ME ALONE AND WITH OTHERS IN THE CAR, INCLUDING A STAFF MEMBER OF THE DEALERSHIP, WHO TOLD ME THAT THIS WAS NORMAL BEHAVIOR FOR A HYUNDAI SONATA AND FOR THE CRUISE CONTROL ON HIS OWN VEHICLE. IF I CANCEL CRUISE CONTROL IN THE MIDDLE OF A HILL, SPEED DECREASES OR HOLDS STEADY --IT DOES NOT ACCELERATE. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND OBSCURED HIS VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE WINDSHIELD WAS REPLACED UNDER WARRANTY. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE WINDSHIELD WAS AGAIN REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5. UPDATED 9/17/19/12 *CN UPDATED 09/20/2012 *JS

MY CAR IS ONE YEAR OLD. I HAD PERFORM RECALL CAMPAIGN 928 ON 7/23/22 AND TODAY THE MECHANIC TOLD ME THAT MY TWO FRONT TIRES ARE WEARING OUT. HOW AM I GOING TO CLAIM FOR THE DAMAGE AND GET FIX WITH THE ALIGNMENTS? *TR

2012 SONATA WILL NOT DRIVE STRAIGHT, IT PULLS TO THE LEFT MOSTLY BUT ALSO TO THE RIGHT. BASICALLY THE CAR SWERVES ALL OVER THE ROAD, ESPECIALLY AT HIGHER SPEEDS. I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME ALL FOREIGN CARS DRIVE LIKE THIS. THEY ADJUSTED THE TIRE PRESSURE BUT THAT DID NOT SOLVE THE PROBLEM. I DO NOT FEEL SAFE DRIVING THE CAR. HYUNDAI ISSUED A SERVICE CAMPAIGN TO FIX THE 2011 SONATAS FOR THIS EXACT PROBLEM, WHY CAN'T THEY JUST DO THE SAME FOR THE 2012S? *TR

AFTER OWNING THE CAR FOR ONE MONTH (980 MILES), MY CAR LOST POWER STEERING, AIR, AND ENGINE POWER WHILE DRIVING. A WARNING CAME ON THAT SAID, "CHECK CHARGING SYSTEM." IT WAS TOWED TO THE DEALER WHO SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM AND THAT THERE WAS NOTHING WRONG WITH THE CAR. I REFUSED TO TAKE THE CAR BACK UNTIL A DISTRICT PARTS AND SERVICES MANAGER CAN LOOK AT IT. I CALLED THE HYUNDAI CORPORATION WHO DIDN'T SEEM TOO CONCERNED. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT HYUNDAI IS NOT ACKNOWLEDGING. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA EQUIPPED WITH HANKOOK P225/45/VR18 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED A BUBBLE ON THE SIDEWALL OF THE FRONT DRIVER'S TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TIRE WAS RE UPDATED 08/28/12*LJ TWO MONTHS LATER, THE CONTACT'S SON WAS DRIVING 65 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT DUE TO A BUBBLE ON THE SIDEWALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TIRE WAS AGAIN REPLACED. THE VEHICLE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY STOPPED WORKING WITH THAT TIRE MANUFACTURER DUE TO EXCESSIVE TIRE COMPLAINTS. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 18,000. UPDATED 08/15/12 THE CONSUMER STATED ONLY THE FRONT TIRE WAS REPLACED. THE DEALER, HYUNDAI MOTOR AND HANKOOK ALL REFUSED TO REPLACE THE SECOND TIRE. UPDATED 08/29/12

THE SIDES OF THE TIRE IN QUESTION SEEM VERY PRONE TO SIDEWALL FAILURE. THIS TIRE HAS A LIP ON IT THAT EXTENDS ABOVE THE WHEEL'S RIM (AS OPPOSED TO THE SMOOTH, ROUNDED SURFACE OF OTHER TIRES). UPON DRIVING UP ON A CURB WHILE PARKING THE CAR AT WORK, A ONE INCH FLAP OF RUBBER 1/4" DEEP WAS RIPPED FROM OUR RIGHT REAR TIRE. THE RIGHT FRONT TIRE SHOWS TWO SPOTS WHERE A PART OF THE TIRE'S LIP WAS RIPPED OFF (WHERE IT IS FLUSH WITH THE TIRE) FROM OTHER BRUSHES AGAINST THE CURB. MOST ALARMING IS THE LEFT FRONT TIRE WHICH HAS A 1/2" CRACK OR INCISION IN THE TIRE -- AND THIS IS NOT EVEN CLOSE TO THE RIM AND SHOWS NO SIGN OF HITTING A CURB. IT'S HARD TO TELL HOW DEEP THE INCISION IS BUT IT IS AT LEAST 1/8" DEEP. THE NEW 2012 HYUNDAI SONATA EQUIPPED WITH THESE TIRES WAS PURCHASED IN NOV. 2011. THE VEHICLE CURRENTLY HAS A LITTLE MORE THAN 5,000 MILES ON IT. IN THE COMBINED 80 YEARS WE HAVE BEEN DRIVING, WE HAVE NEVER EXPERIENCED SIDEWALL FAILURE FROM DRIVING ONTO A CURB OR JUST FINDING A CRACK IN THE TIRE. I DO WANT TO POINT OUT THAT HANKOOK, THE MANUFACTURER, HAS HAD A RECALL FOR ITS HANKOOK / DYNAPRO AS / P265/70R17S RH03 (NHTSA CAMPAIGN ID NUMBER: 10T021000). THE CAUSE WAS SIDEWALL FAILURE. WE REPLACED THE TIRE WITH THE GASH IN IT. WE DO HAVE PHOTOS OF THE TIRES IN QUESTION AND CAN SEND PDFS TO YOU IF SO DESIRED. WE ALSO KEPT THE TIRE WITH THE GASH IN CASE WE NEEDED IT FOR SOME REASON IN PURSUING THIS (ADDITIONAL PHOTOS, INSEPCTION, ETC.). IT IS HARD TO DETERMINE THE DATE OF WHEN THE DAMAGE WAS DONE SO I'VE LISTED THE DATE THAT THE TIRE WITH THE RIP WAS FIRST NOTICED. THE TIRE WITH THE INCISION OR CRACK IN IT WAS NOTICED TODAY (7-14-12) WHILE GETTING THE OTHER TIRE REPLACED. THE COMPLETE DESCRIPTION OF THE TIRE SIZE IS 225/45R18-95V. *TR

ABOVE 55 MPH THE STEERING IS EXTREMELY HARD. SMALL MOVEMENTS OF THE STEERING WHEEL CAUSE LARGE LATERAL MOVEMENTS OF THE VEHICLE REQUIRING OVER STEER TO CORRECT. AT 55 MPH AND GREATER , THE FEEL IS LIKE MANUAL STEERING CAUSING ARM AND WRIST FATIGUE. *TR

VEHICLE WAS PARKED IN PARKING LOT WHEN WE CAME OUT THE DRIVER SIDE CURTAIN AIR BAG (FRONT AND BACK) HAD DEPLOYED....INSPECTED FOR DAMAGE IN PARKING LOT AND THERE WAS NONE FOUND IN OTHER WORDS NOBODY HIT VEHICLE....TOOK VEHICLE TO DEALER IN COLUMBIA MISSOURI, JOE MACHENS HYUNDAI, AND THEY INDICATED THEY HAD NEVER SEEN ANYTHING LIKE THIS AND WERE CONTACTING HYUNDAI USA FOR INFORMATION...THEY RAN COMPUTER CODES ON VEHICLE EVERYTHING WAS FINE...ALSO CHECKED FOR DAMAGE TO VEHICLE AND NONE FOUND...MAJOR CONCERN IS THAT IF THIS HAPPENED WHILE DRIVING THIS COULD HAVE BEEN A SERIOUS PROBLEM...COULD THIS BE A MAJOR A PROBLEM WITH 2012 SONATAS?? *TR