2012 HYUNDAI SONATA Complaints

1) THE VEHICLE IS PURCHASED ON 10/15/2012 AT MILEAGE 45. AFTER DRIVING 10 MILES FELT VOMITING SENSATION AND HEAD ACHE DUE TO VEHICLE CONSTANT VIBRATION. MY WIFE IN THE PASSENGER SEAT ALSO FELT THE SAME. I HAVE MY FRIENDS DRIVE THE CAR AND THEY FELT THE SAME. 2) REPORTED THE PROBLEM TO THE DEALER THROUGH TEXT MESSAGE ON 10/16/2012 (SUNDAY) VIA TEXT MESSAGE AS THE DEALER SHIP CLOSED ON SUNDAY 3) TAKEN TO THE DEALERSHIP ON 10/17/2012 MORNING TO CHECK UP. ON FIRST ATTEMPT DEALER SAYS THERE IS WHEEL BALANCING PROBLEM, SO PERFORMED WHEEL BALANCING AND TIRE ROTATION AND RETURNED THE VEHICLE TO ME SAYING IT FIXES IT 4) WITH IN 10 MILES OF DRIVING , FOUND SAME ISSUE (HEAD ACHE AND VOMITING SENSATION) DUE TO VIBRATION . 5) TAKEN TO THE DEALERSHIP ON 10/21/2012, ON SECOND ATTEMPT, DEALER SAYS HE NEEDS TO REPLACE AXLE. 6) HOW CAN A BRAND NEW VEHICLE IS NOT INSPECTED FOR AXLE PROBLEM AND SOLD TO CUSTOMER? ALSO HOW CAN DEALER SHIP FAILED TO FIND THE AXLE PROBLEM ON FIRST ATTEMPT? *TR

THREE PROBLEMS CROPPED UP IMMEDIATELY OR SHORTLY AFTER INITIAL OWNERSHIP. THE CAR PULLS TO THE RIGHT, AND THE STEERING WHEEL MUST BE TURNED TO THE LEFT OF CENTER TO COMPENSATE WHEN DRIVING ON A FLAT SURFACE. SECOND, THE SUNROOF AREA DEVELOPED A LOUD CREAKING SOUND WHEN THE CAR IS DRIVEN THROUGH A TURN OR OVER UNEVEN ROAD SURFACE. THIRD, AND MOST ALARMINGLY, THE CRUISE CONTROL INTERMITTENTLY FAILS TO DISENGAGE WHEN THE CANCEL BUTTON IS PRESSED. IT ALSO INTERMITTENTLY FAILS TO ENGAGE WHEN THE SET BUTTON IS PRESSED. IF THE CRUISE CONTROL HAS FAILED TO DISENGAGE, TAPPING THE BRAKE OR PRESSING THE MAIN ON/OFF BUTTON WILL CAUSE IT TO DISENGAGE. HOWEVER, THE CONFUSION THAT COMES FROM THE CANCEL BUTTON FAILURE MAY LEAD TO AN ACCIDENT. THE DEALER CANNOT REPLICATE THE PROBLEM DURING A SHORT TEST DRIVE AND REFUSES TO REPLACE OR TEST THE ELECTRONIC MODULES. *TR

I HAVE HAD ISSUES WITH MY HYUNDAI SONATA GLS FROM DAY 1 (PURCHASE DATE 8/31/11) WITH REGARDS TO THE STEERING ALIGNMENT. THE CAR WILL EITHER DRIFT OR PULL TO THE RIGHT. I RETURNED IT FOR SERVICE 3 DAYS AFTER I PURCHASED THE CAR AND THEY "FIXED THE ALIGNMENT". I RETURNED THE CAR ON 10/10/11 WITH THE SAME PROBLEM AND THEY TOLD ME THAT HYUNDAI RECENTLY ISSUED A RECALL JUST A "COUPLE OF WEEKS AGO" WHICH I CANNOT FIND AND THAT HYUNDAI HAS FOUND A FIX FOR THIS PROBLEM. THEY CHECKED THE ALIGNMENT AND SAID IT WAS "SPOT ON" AND THEY DID SOMETHING TO THE TIRES. ACCORDING TO THE SERVICE CENTER THIS WILL FIX THE PROBLEM. THE CAR STILL DRIFTS TO THE RIGHT. *KB

AT HIGHWAY SPEEDS I NOTICED A SLIGHT DRIFT, CAR SEEMS TO BE TEETERING ON CENTER AND REQUIRE LOTS OF CORRECTIONS TO GO STRAIGHT. FEELS OK AT LOWER SPEEDS. *TR

SEPT 11, 2011 VISIBILITY PROBLEM, DEFECTIVE GLASS IN HYUNDAI SONATA 2012 REPORTED DEFECT IN WINDSHIELD AND REAR WINDOW TO DEALER DAY AFTER PURCHASED. THE WINDSHIELD HAS DISTORTION, RIPPLES IN THE GLASS WHEN DRIVER LOOKS OVER THROUGH THE PASSENGER SIDE OF WINDSHIELD OR WHEN THE PASSENGER LOOKS AT THE ROAD AHEAD. THE DEFECT IN THE REAR WINDOW GLASS APPEARS TO HAVE WIGGLY/DISTORTED IMAGE WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THIS VISUAL DISTORTION DEFECT IN THE GLASS CAUSES A DRIVER TO HAVE DISTRACTED VISIBILITY AND IS A SAFETY ISSUE. HYUNDAI IS AWARE OF THIS PROBLEM. NO INDICATION HOW SOON THIS PROBLEM WOULD BE RESOLVED. *TR

HAVE BEEN IN DEALERSHIP 3 TIMES FOR REPAIR ALL 3 TIMES CAR HAS BEEN OUT OF ALIGNMENT. THE CAR HAS A SHARP PULL TO THE RIGHT THAT CAN CAUSE A VERY SERIOUS ACCIDENT IF YOU DO NOT PAY ATTENTION. I WAS BY HYUNDAI DEALERSHIP THAT THEY WILL NOT WORK ON IT AND THAT THEY SAY IT IS IN COMPANY SPECS. THEY TOLD ME NOT TO TAKE MY HANDS OFF THE WHEEL WHEN I AM DRIVING. *KB

VEHICLE PULLS TO THE RIGHT ALL THE TIME. DEALER INDICATES ALIGNMENT IS OK PER THEIR ALIGNMENT CALIBRATION MACHINE BUT THE MECHANIC ACKNOWLEDGES IT IS STILL PULLING TO THE RIGHT. *KB THE FRUSTRATING PART OF ALL OF THIS IS THAT THE 2011 SONATA WE TEST DROVE ALSO HAD THE PULLING TO THE RIGHT ISSUE AND THE SALESMAN JUST TOLD US IT NEEDED AN ALIGNMENT.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING A NIGHT, THE HEADLIGHTS WERE DIM AND SHE WAS UNABLE TO SEE THE ROAD CLEARLY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND OFFERED TO INSTALL NEW LIGHTING AT HER EXPENSE. THE MANUFACTURER AGREED WITH THE DEALER. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 1,000. THE APPROXIMATE FAILURE MILEAGE WAS 60. IT WAS NOTICED THE FIRST TIME CAR WAS DRIVEN AT NIGHT. HEAD LIGHTS DO NOT ILLUMINATE ENTIRE ROAD EXCEPT WHEN IN HIGH POSITION. DIFFICULT TO SEE ROAD. UPDATED 10/05/2011 *LN *TR

CAR PULLS TO THE RIGHT START IN THE LEFT LANE ON A FIVE LANE ROAD IT WILL BE IN THE FIRST LANE IN ONE CITY BLOCK HAD IT BACK FOR SERVICE THREE TIMES STILL THE SAME. *TR

THE WINDSHIELD HAS RIPPLES IN THE GLASS. DRIVING AT NIGHT IS HARD BECAUSE IT PICKS UP HEADLIGHTS AND IT MAKES YOU LOOK TO SEE WHAT THE DISTORTION IS. THE BACK GLASS IS JUST AS BAD. I WALKED THE NEW CAR LOT AND ALL THE GLASS IS BAD. *TR