2013 HYUNDAI SONATA Complaints

COIL SPRINGS. WE LIVE IN A COLD CLIMATE STATE AND OUR CONCERNED THAT OUR COIL SPRINGS MIGHT BE DEFECTIVE OR CORRODED LIKE THE SPRING PROBLEMS IN THE 2011 SONATA MODELS. WE OWN THE 2013 SE SONATA MODEL WHICH ONE WOULD THINK HAS A BETTER SUSPENSION THAN THE STANDARD MODEL, APPARENTLY THAT IS NOT THE CASE. AFTER A FLAT TIRE ON A PAVED COUNTY HIGHWAY (CAR IN MOTION AT 45MPH) ON MARCH 6, 2017 WE FOUND OUT THAT BOTH FRONT SPRINGS HAD TO BE REPLACED AFTER NORMAL DRIVING (70K MILEAGE). DEALERSHIP TOLD US PASSENGER FRONT SPRING BREAKING LIKELY CAUSED OUR FLAT TIRE AND ONCE IN THE SHOP, THEY DISCOVERED OTHER SPRING WAS CRACKED AND NEEDED TO BE REPLACED AS WELL. WE HAD NOT ENCOUNTERED ANY MAJOR ROAD HAZARDS WHEN THE FLAT TIRE OCCURRED. CAR WAS MORE NOISY AFTER LAST SERVICE AT DEALERSHIP DECEMBER 27, 2016. SERVICE INCLUDED OIL CHANGE, TIRE ROTATION AND A REQUIRED UNDER BODY CORROSION TREATMENT. OUR RIDE SOUNDED MORE NOISY LIKE WHEN SNOW TIRES ARE PLACED ON A VEHICLE, DEALERSHIP AND MYSELF THOUGHT IT WAS JUST FROM THE RECENT TIRE ROTATION, BUT THE NOISE LASTED UNTIL THE FLAT TIRE INCIDENT WHICH OCCURRED WITH A RUMBLE LIKE SOUND FROM THE TIRE AREA AND A SUDDEN LOSS OF AIR NOISE FROM THE TIRE AREA, IT SOUNDED LIKE RELEASING AIR FROM AN AIR HOSE. DEALER REP MENTIONED HE'S SEEN THOUSANDS OF REPAIRS, BUT ONLY A FEW SPRING PROBLEMS WITH SONATAS AND ONLY 1 OTHER TIME IT INVOLVED A SONATA WITH 2 BROKEN COIL SPRINGS AND IN THAT CASE A DRIVER WENT OVER VERY SEVERE, ROUGH RAILROAD TRACKS WHEN THE SPRINGS FAILED, WE NEVER ENCOUNTERED A "BOTTOMING OUT" NOR ANY HAZARDOUS ROAD CONDITIONS PRIOR TO THE SPRINGS FAILING.

VEH. IS HARD TO KEEP IN LANE CONSTANTLY NEEDING CORRECTION AT SPEEDS OVER 40 MPG. FEELS LIKE A WHEEL IS LOOSE. I BOUGHT NEW TIRES THINKING THAT MAY BE IT BUT NOTHING CHANGED. THIS HAS OCCURRED SINCE THE VEH. WAS NEW.

WILL DRIVING ON US 1 GOING SOUTH BOUND IN MARATHON FLORIDA AS I WAS FROM 60 MPH TO 65 MPH ALL OF A SUDDEN I LOST ALL ENGINE POWER. SPEEDOMETER WENT TO ZERO AND ALL IDIOT LIGHTS CAME ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TRIED TO RESTART AND IT WOULD NOT MAKE ANY NOISE. I CALLED HYUNDAI ROADSIDE ASSISTANCE WHICH TOOK CLOSE TO 4 HOURS TO GET TO ME. THE CAR HAS APPROXIMATELY 29,600 MILES ON IT. AND THE PRIOR WEEK I HAD AN OIL CHANGE PERFORMED AT A HYUNDAI DEALER. THE DEALER IT WAS TOWED TOLD ME I NEED A NEW ENGINE. IT IS NOW A WEEK AND I AM STILL WAITING ON HYUNDAI TO APPROVE A WARRANTY CLAIM ON THE ENGINE.

I RECENTLY TOOK MY WIFE'S CAR TO A BETA CLUB CONVENTION, WITH 4 TEENAGE CHILDREN. WHEN I HIT THE INTERSTATE IT WAS VARY HARD TO KEEP THE CAR IN MY LANE AT 70 MPH. THE STEERING WOULD CATCH AND JERK ME ONE WAY OR THE OTHER. IT WAS EXHAUSTING JUST TRYING TO CONCENTRATE ON STAYING IN MY LANE. THIS IS A MAJOR SAFETY ISSUE, AND IT MAKES ME WONDER HOW MANY PEOPLE HAVE TO GET HURT BEFORE THIS OBVIOUS DESIGN FLAW GETS A RECALL?

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED SMOKING FROM THE EXHAUST. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I PURCHASED MY CAR FROM A HYUNDAI DEALERSHIP IN JULY 2014 WITH APPROXIMATELY 21,000 MILES. I DO NOT DRIVE IT VERY OFTEN AS I WORK FROM HOME. CURRENTLY, IT HAS ABOUT 61,000 MILES. RECENTLY, I HAVE NOTICED A CLICKING NOISE WHEN TURNING MY STEERING WHEEL LEFT OR RIGHT (STATIONARY AND IN MOTION). THE STEERING WHEEL ALSO RATTLES VERY LOUDLY WHEN DRIVING ON THE INTERSTATE AT HIGH SPEEDS OR GOING OVER SPEED BUMPS. I WAS TOLD THAT THE COUPLER IS WORN AND THAT IT WOULD BE $300 TO REPLACE (PARTS AND LABOR). I HAVE HAD MY CAR FOR A SHORT TIME AND AM VERY DISAPPOINTED TO HAVE TO REPLACE SOMETHING THAT IS NOT A DIRECT RESULT OF DRIVER NEGLIGENCE. APPARENTLY, THIS IS A VERY COMMON ISSUE WHICH HAS BEEN RECALLED IN THE 2011 MODEL. HYUNDAI SHOULD DEFINITELY PAY FOR THESE REPAIRS AS IT IS EVIDENCE OF POOR WORKMANSHIP.

THE STEERING COUPLER FAILED, WHICH CAUSES STEERING ISSUE, AND COULD LEAD TO CRASH IF NOT FIXED.

CAN NOT HOLD THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS .CAR WILL DRIFT LEFT AND RIGHT AND NEEDS CONSTANT CORRECTIONS . THESE RESULT OF THESE CORRECTIONS HAVE A VARYING RESULT IN THE CAR OVER CORRECTING OR UNDER CORRECTING . MAIN SAFETY ISSUE IS THE CAR WANDERS ON ITS OWN WITH THE STEERING WHEEL CENTERED AND RESULTS IN DRIFTING INTO OTHER LANES .THE DRIFT SEEMS TO BE MORE APPARENT ON FLAT STRETCHES OF FREEWAY AS COMPARED TO ROADS WITH A BIGGER CROWN WHICH YOU CAN HOLD THE STEERING WHEEL INTO TO STAY CENTERED . THE FEELING IN THE STEERING WHEEL IS TIGHT AND HARD WHILE GOING STRAIGHT THEN REQUIRES A GOOD SOLID PULL TO CORRECT THE DRIFT ,THE STEERING WILL THEN CORRECT OR OVER CORRECT MOSTLY OVER CORRECT.I ACTUALLY FEARED TAKING THIS CAR ON A TRIP LAST WEEKEND DUE TO THE FACT THAT WE WERE GOING TO BE DRIVING IN SNOW ,LUCKILY AT 30 MPH WITH CHAINS ON THE DRIFT WAS MINIMAL. THANK YOU FOR REVIEWING THIS LETTER

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE VEERED TO THE LEFT. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN AND THE VEHICLE CRASHED INTO A WALL. THE PLASTIC PIECE FRACTURED FROM THE DRIVER'S SIDE SEAT BELT, WHICH COMPLETELY DETACHED. THE CONTACT SUSTAINED MULTIPLE INJURIES FROM THE CRASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. IT WAS NOT CERTAIN AS TO WHETHER THE AIR BAGS FULLY DEPLOYED. THE VEHICLE WAS EXTENSIVELY DAMAGED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INVESTIGATE HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 03/15/17 *BF ...UPDATED 03/29/17 *BF UPDATED 05/09/17*LJ *CN

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED. IN ADDITION, AN UNKNOWN CLUNKING SOUND EMITTED FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS PRESENT INSIDE THE OIL PAN AND THE ENGINE NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.