2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 15 MPH, THERE WAS A LOUD CLICKING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 42,000.

ENGINE STARTED KNOCKING AND CAR DIED, TOWED TO O'BRIEN HYUNDAI IN FORT MYERS, FL AND WAS TOLD COMPLETE ENGINE FAILURE. CAR WAS JUST IN 1 WEEK PRIOR TO A STEERING WHEEL RECALL AND A 27 POINT INSPECTION WAS DONE WITH NO ISSUES. 10 YEAR 100,000 MILE WARRANTY WON'T COVER IT AS THEY STATED THEY FOUND SLUDGE FROM THE OIL (THEY DIDN'T SEE THIS 7DAYS EARLIER), CAN'T GUARANTEE THIS IS WHAT CAUSED THE ENGINE TO SEIZE, BUT WOULD COST MORE MONEY TO TAKE ENGINE COMPLETELY APART. RAN THROUGH HYUNDAI CORPORATE AND CLAIM DENIED. QUOTED $6000-7500 FOR ENGINE. THERE WAS NO WARNING WHATSOEVER, JUST KNOCKING IN THE ENGINE. WE DID NOT DO OIL CHANGES AT THE DEALERSHIP, SO THEY STATE POOR MAINTENANCE ON OUR PART. THE 2011 AND 2012 ENGINES HAVE BEEN RECALLED FOR THIS SAME REASON, AND ARE BACKORDERED, SO MY ENGINE FOR THE 2013 HAS NOT BEEN RECALLED BUT I AM 4-6 WEEKS OUT WAITING ON AN ENGINE, NO CAR AND THEY WON'T HELP PAY FOR A RENTAL.

ENGINE BEGAN TO KNOCK. MINUTES LATER THE ENGINE SEIZED REQUIRING A TOW. HYUNDAI SERVICE REPORTED THAT A BEARING FAILED RESULTING IN ENGINE DAMAGE. PRIOR TO THIS THE CAR DID NOT REPORT OIL PRESSURE LIGHTS OR CHECK ENGINE LIGHTS. HYUNDAI IS COVERING THE REPLACEMENT PARTS, BUT NOT THE LABOR. THE FAILURE MODE OF THE VEHICLE IS AS DESCRIBED IN THE CURRENT RECALL CAMPAIGN EFFECTING THE 2011 AND 2012 MOTORS. I CONTACTED THE CUSTOMER SERVICE LINE TO SEE ABOUT GETTING MY VEHICLE COVERED. IT IS A 2013, BUT WAS AN EARLY MODEL YEAR BUILD IN 2012. THE CAR HAS BEEN UNDER REPAIR FOR OVER A MONTH BECAUSE OF THE SCARCITY PART AS A RESULT OF THE 2012 RECALL. MY FEELING IS THAT MY CAR SHOULD BE INCLUDED.

ON 10/13/15 WHILE DRIVING TO WORK THIS CAR STUTTER WHEN SLOWING FOR A STOP LIGHT. THE CAR DID NOT STALL SO I KEPT ON DRIVING. ON 10/16/15 WHILE TAKING MY DAUGHTER TO SCHOOL I WAS CROSSING THE MAN-O-WAR AND LYON DRIVE INTERSECTION AND THE ENGINE STOPPED RUNNING. I COASTED ACROSS THE INTERSECTION AND GOT THE CAR TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THE ENGINE WENT ON RUNNING AS IF NOTHING HAD HAPPENED. ON 10/18/15 I DECIDED TO LOOK THE ENGINE OVER TO SEE IF I COULD SEE WHY THE ENGINE STOPPED. I CHECKED THE OIL AND DISCOVERED THAT THE DIP STICK SHOWED NO OIL. I ADDED 2 QUARTS OF OIL I HAD ON HAND AND THE DIP STICK NOW SHOWED THAT THE ENGINE HAD OIL, BUT IT WAS STILL BELOW THE LOW MARK ON THE DIP STICK. THAT DAY WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON. MY WIFE TOOK THE CAR INTO THE DEALER TO CHANGE THE OIL AND DETERMINE WHAT THE CHECK ENGINE LIGHT WAS FOR ON 10/20/15. THEY CHANGED THE OIL AND SAID THE CHECK ENGINE LIGHT INDICATED THAT I NEEDED TO REPLACE THE "EXHAUST OIL CONTROL VALVE". ON 10/22/15 THE ENGINE STARTED ACTING FUNNY. MY WIFE TOOK THE CAR BACK TO THE DEALER, ON 10/23/15, AND THEY SAID THE ENGINE WAS FULL OF SLUDGE AND WE NEEDED A NEW ENGINE. I DID NOT BELIEVE IT AND WANTED A SECOND OPINION. MY WIFE BARLEY GOT THE CAR HOME. THAT SAME DAY I HAD THE CAR TOWED TO ANOTHER SERVICE FACILITY AND THEY CONFIRMED THAT WE NEEDED A NEW ENGINE. THEY ARE NOW REPLACING THE ENGINE.

MY VEHICLE HAS BEEN AN ISSUE SINCE I PURCHASED IT. I HAVE TAKEN IT IN FIVE TIMES FOR THE SAME ISSUE WITH THE SUNROOF LEAKING AND DAMAGING THE INTERIOR OF THE VEHICLE. I HAVE ALSO TAKEN IT IN FOR REPLACEMENT OF CV JOINTS TWICE AND AS OF YESTERDAY FOR THE THIRD TIME WITH NO RESOLUTION. WHEN I DROPPED OFF MY VEHICLE IT WAS FINE WITH NO LIGHTS, NO OIL CHANGE LIGHT ON OR ANYTHING, BUT THEY CALLED TO LET ME KNOW I HAD SLUDGE IN MY ENGINE AND IT IS GOING TO LOCK UP ON ME. MY BUMPER TO BUMPER WARRANTY WILL NOT COVER IT SO I WILL NEED TO PAY OUT OF POCKET TO FIX THE ISSUE ON A BRAND NEW CAR .I HAVE ALSO HAD TO CHANGE MY TIRES ON THE CAR AT LEAST EIGHT TIMES IN THE LAST 3 YEARS. I PURCHASED A WARRANTY FOR TIRES AND RIMS, BUT AS USUAL THEY HAVE LOOP HOLES. THEY PROMISED I CAN CHANGE MY RIMS IF I HAD ANY SCRATCHES, BUT WHEN I TRIED TO CHANGE THEM, THEY HAVE DENIED MY REQUEST FOR THREE YEARS. IT IS FRUSTRATING TO KNOW THAT WHAT THEY PROMISE IS A LIE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 60 MPH WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

THE CAR IS MAKING A CLICKING NOISE, ALSO THE STEERING IS NOT STABLE, ESPECIALLY AT HIGH SPEED (55+)

WHILE DRIVING AT 65MPH ON INTERSTATE HIGHWAYS, TPNS INDICATOR LIT UP ON DASHBOARD. VEHICLE WAS AT CONSTANT SPEED, I.E., NOT UNDER ACCELERATION OR BRAKING, ROADS WERE STRAIGHT. WE HAD THE TIRE PRESSURES CHECKED AT COSTCO, AND THEY WERE ADEQUATE AT 33PSI PER WHEEL. SENSORS WERE CHECKED AND READ OUT AT 33PSI. SYSTEM WAS "RE-PROGRAMMED". FAULT OCCURRED AGAIN. DEALER CHECKED THE SYSTEM, REPORTED "NO FAULT FOUND". WE WERE TOLD DEALER WAS AWARE OF OTHER 2013 SONATAS WITH SIMILAR FAULTS WHEN "ELECTRICAL NOISE" OVERWHELMED THE SYSTEM CAUSING A "FALSE FAULT". WE THINK HYUNDAI SHOULD FIX THIS ISSUE.

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 5/23/18*JB

THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK WHILE DRIVING. IN A FEW WORDS, THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD.