2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED THROUGH A RED LIGHT AND AVOIDED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500. THE VIN WAS NOT AVAILABLE.

CAR DOES NOT SAFELY TRACK OR STEER IN STRAIGHT LINE - AS IF STUCK IN A GROOVE. IT IS HARD TO TURN WHEEL AND CORRECT, AND NEEDS CONSTANT CORRECTING TO MAINTAIN SAFE STEERING. CAR IS PROPERLY ALIGNED AND TIRES ARE PROPERLY INFLATED.... *TR

HAVING TO CONSISTENTLY OVER COMPENSATE STEERING WHILE DRIVING ON HIGHWAY. STEERING HAS A TENDENCY TO VEER TO LEFT AND RIGHT WITHOUT ANY ADVERSE ROAD CONDITIONS, AND REQUIRING ME TO CONSISTENTLY COMPENSATE AND CORRECT THE STEERING. GIVES AN APPEARANCE OF NEARLY LOCKING INTO PLACE WHEN VEERING. ALIGNMENTS GOOD, PRESSURE AND TIRES GOOD. HAVE REPORTED 3 TIMES TO DEALER AND DEALER STATES CONDITION OF STEERING IS NORMAL AND EXPECTED? DEALER ADJUSTED THE ELECTRONIC SENSOR STEERING TO HIGH TO COMPENSATE FOR STEERING ISSUES, THUS INCREASED THE VEERING OF THE STEERING OF WHICH MADE MATTERS WORSE. DEALER STATES THEY CAN NOT REPLACE STEERING AND IS AS MANUFACTURER DESIGNED. *TR

MY 2013 SONATA WAS MAKING A LOUD NOISE WHEN I APPLIED THE BRAKES. I TOOK IT TO MY MECHANIC WHO STATED I NEEDED BRAKE PADS AND ROTORS. I WAS TOLD THAT IT WAS SUSPICIOUS THAT MY REAR BRAKES WERE ALMOST NEW AND THE FRONT WERE WORN DOWN TO THE ROTORS WITH 18,000 MILES AFTER OWNING THE CARE OVER 2 YEARS. THE DEALER DENIED ANY RECALLS ON THE BRAKES. A FEW MONTHS PRIOR, THIS SAME CAR DRIFTED OUT OF PARKING ONTO THE MIDDLE OF A BUSY ROAD. WHEN I TOOK THE CAR TO THE DEALER, THEY DENIED ANY PROBLEMS WITH THE CAR. I CALLED THE CORPORATE OFFICE AND WAS TOLD TO TAKE IT TO ANOTHER DEALERSHIP. HYUNDAI DEALERSHIPS DOES NOT TREAT THEIR CUSTOMERS WITH RESPECT AND THEY DO NOT OWN THE PROBLEMS WITH THEIR VEHICLES. *TR

THE STEERING COLUMN SEEMS TO NOT HAVE BEEN ADJUSTED CORRECTLY. THE CAR IS NOT ABLE TO STAY IN A STRAIGHT LINE AND I HAVE TO BE CONSTANTLY CORRECTING THE VEHICLE FROM EITHER DRIFTING LEFT OR RIGHT. I TOOK IT IN TO AN AUTO SHOP TO CHECK ALIGNMENT AND THAT WAS NOT THE ISSUE. THE CAR DRIVES LIKE IT HAS NO CENTER FOR THE STEERING COLUMN, NOT BALANCED AND JUST FREE TO TURN LEFT OR RIGHT AT RANDOM. THERE SEEMS TO BE A GAP IN THE STEERING OR WHAT I CALL A PLAY (MEANING A SPACE OR GAP FOR WHEN YOU TURN AND THE STEERING DOES NOT RESPOND, IT IS THAT GAP THAT KEEPS THE STEERING FROM IMMEDIATE RESPONSE AND CAUSING THE STEERING TO DRIFT TO THAT END POINT, LIKE A RUNNER IN A STARTING BLOCK THAT IS NOT ANCHORED AND SLIDES AWAY OR LIKE A SCALE THAT IS NOT ADJUSTED TO ZERO STARTING POINT. I MUST SAY I BOUGHT THE CAR THINKING I WAS JUST NOT USED TO THAT TYPE OF STEERING AND THEN THOUGHT IT WAS AN ALIGNMENT PROBLEM BUT IT HAS BECOME MORE EVIDENT THERE IS SOMETHING INNS THE STEERING COLUMN.

NOTICED THAT FRONT TIRES WERE WEARING UNEVENLY. BECAUSE OF VEHICLE MILEAGE AND FACT THAT I KEEP TIRE PRESSURE IN ACCORDANCE WITH RECOMMENDED SPECS I CONTACTED HYUNDAI. THE CUSTOMER SERVICE AREA RESPONDED THAT I WAS OUTSIDE THE WARRANTY PERIOD FOR WHEEL ALIGNMENT AND DID RECONSIDER WHEN I RAISED THE MILEAGE ISSUE AS WELL AS MY ATTENTION TO TIRE PRESSURE. HOWEVER, THEY WOULD NOT COVER THE COST. ON 9/11/2014, I TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND THEY ALIGNED AND BALANCED ALL TIRES AS WELL AS RESET THE STEERING ANGLE SENSOR. THE TOTAL COST WAS $218.75 PLUS TAX. I KNOW THAT ALIGNMENT ISSUES CAN BE CAUSED BY POT HOLES AND THE LIKE, BUT NOTHING HAPPENED LIKE THAT TO CAUSE MISALIGNMENT. GIVEN THE MILEAGE AND THE OTHER RATIONALE STATED HERE, I CAN ONLY CONCLUDE THAT 1): THE VEHICLE WAS NOT PROPERLY ALIGNED AT THE MANUFACTURER; OR 2) THE TIRES WERE NOT BALANCED PROPERLY; OR 3) THE TIRES USED BY THE MANUFACTURER ARE DEFECTIVE. OF COURSE, THERE IS ALWAYS THE POSSIBILITY THAT ALL OF THE PRIOR THREE FACTORS PLAYED A ROLE IN THIS PREMATURE/UNUSUAL TIRE WEAR. *TR

IT IS AN ONGOING STEERING PROBLEM. THE CAR CANNOT BE CENTERED ON THE ROAD (CONTINUOUSLY DRIFTS LEFT OR RIGHT). THE HIGHER THE SPEED, THE MORE PRONOUNCED AND DANGEROUS THE PROBLEM. I HAD THE CAR TO TWO DIFFERENT HYUNDAI DEALERS AND WAS TOLD THEY WERE AWARE OF THE SITUATION BUT NOTHING COULD BE DONE TO CORRECT IT. I CONTACTED HYUNDAI MOTORS AND ALL I RECEIVED WAS A VAGUE FORM LETTER. I LOOKED INTO THE SITUATION ON THE INTERNET AND WAS SHOCKED AT HOW PREVALENT THIS PROBLEM WAS. I WOULD LIKE TO SEE SOMEONE LOOK INTO THIS BEFORE SOME TRAGEDY OCCURS. *TR

2013 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE BEGIN TO ACCELERATE OVER THE CURB AND INTO A GRASSY AREA. *TA THE CONSUMER STATED WHILE HIS WIFE WAS ATTEMPTING TO PARK, WITH THE VEHICLE STILL IN GEAR, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE CURB. *JB

WHEN THE WHEEL IS TURNED ONE WAY AND THEN THE OTHER, A DELAY FROM WHEN THE WHEEL IS TURNED TO WHEN THE CAR RESPONDS AND STICKS LEFT TO RIGHT. THE DELAY IS TENTHS OF A SECOND. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED FROM SIDE TO SIDE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS POWER STEERING SYSTEM HAD CAUSED THE DRIFTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/21/15*CN UPDATED 3/3/15*CN THE CONSUMER STATED THE STEERING FELT TIGHT AT HIGHWAY SPEEDS OF 65 MPH. UPDATED 10/15/15*JS