2013 HYUNDAI SONATA Complaints
View complaints related to 2013 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,810 complaints submitted for the 2013 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 HYUNDAI SONATA- CONROE, TX
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THAT THERE WAS AN ODOR OF FUEL PRESENT IN THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- RICHMOND, VA
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- FLEMING ISLAND, FL
THE VEHICLE WAS PURCHASED WITH A DEFECTIVE ELECTRIC STEERING THAT WANDERS RIGHT AND LEFT. IT IS SO DANGEROUS THAT I HAVE ALMOST NOT BEEN ABLE TOO KEEP THE VEHICLE ON THE ROAD. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- UNION CITY, CA
I BOUGHT NEW HYUNDAI SONATA HYBRID LIMITED IN SEPTEMBER 2013. CAR ACCELERATES IN UNCONTROLLED MANNER WHEN CRUISE IS ON AND SET AND CAR IS DRIVING UP SIDE ON A ROAD. ACCELERATION GOES 2 TO 10 MILES (OR MORE) ABOVE THE PRESET SPEED AND NEVER COMES BACK TO PRESET SPEED UNLESS CRUISE IS DISABLED. ACCELERATION DEPENDS ON THE STEEPNESS OF THE ROAD. SINCE JUNE 2014, I HAVE NOTICED IT MULTIPLE TIMES. FREQUENCY IS THIS HAPPENING IS EVERY TIME. CAR ALSO ACCELERATES WHEN CRUISE IS ON BUT NOT SET AND I TAKE A U TURN. FREQUENCY OF THIS EVENT IS RANDOM. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- EDISON, NJ
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT TO THE NORMAL POSITION AND CAUSED THE SEAT BELT TO BECOME CAUGHT IN THE DOOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 10.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 HYUNDAI SONATA- UPPER MARLBORO, MD
I OWN A HYUNDAI SONATA 2013 AND ON FRIDAY, SEPTEMBER 12, 2014 AT APPROXIMATELY 1:45P.M., I WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT. UPON ENTERING INTO A PARKING SPACE AND PLACING THE CAR IN PARK; THE CAR FAILED TO MAINTAIN ITS PARKING STATUS AND JUMPED INTO A SMALL SHRUB BANK INCHES IN FRONT OF THE SELECTED PARKING SPACE. AS A RESULT, THE CAR ALSO DAMAGED ANOTHER CAR THAT WAS DIAGONALLY POSITIONED ACROSS FROM MY CAR. I INFORMED THE POLICE OF THIS INCIDENT (AS STATED ABOVE) AND NOTIFIED THE INSURANCE COMPANY. I LATER LEARNED THAT THERE WAS A RECALL ON THE CAR AND CONDUCTED SOME RESEARCH AND FOUND THAT THE CORPORATION HAD DISTRIBUTED A NOTICE BACK IN JULY 2014 ABOUT THE CAR'S AUTOMATIC TRANSMISSION SWITCH CABLE RECALL; HOWEVER, I DID NOT RECEIVE MY RECALL LETTER UNTIL A WEEK AFTER THE INCIDENT OCCURRED. THE RECALL LETTER DESCRIBES ISSUES WITH THE GEAR AS IT RELATES TO "P" PARKING. (NOTE: I DID NOTICE THAT THERE IS A CONTRAST IN THE DESCRIPTIVE INFORMATION I FOUND IN MY RESEARCH FOR THE RECALL AND THE ACTUAL NOTICE I RECEIVED FROM HYUNDAI, BUT IT ALL RELATES TO "P" PARKING. THE ONLINE INFORMATION CLOSELY EXPLAINS WHAT I ACTUALLY EXPERIENCED). AFTER RECEIVING THE RECALL LETTER, I NOTIFIED HYUNDAI ABOUT THE INCIDENT AND WAS INFORMED THAT I WOULD RECEIVE A PACKET THAT REQUIRES ME TO SEND THEM BACK PHOTOS OF THE VEHICLE DAMAGE, AND 10 OTHER ITEMS (IF APPLICABLE) RELATED TO THE INCIDENT. HYUNDAI WOULD THEN CONDUCT AN INVESTIGATION THAT COULD LAST ANYWHERE BETWEEN 6-8 WEEKS. I UNDERSTAND THAT HYUNDAI WILL NOTIFY ME AND THE INSURANCE COMPANY OF THE FINDINGS FROM THAT INVESTIGATION ONCE IT IS COMPLETED. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- NEWNAN, GA
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE GEAR SHIFTER WOULD INDEPENDENTLY MOVE FROM DRIVE TO FIRST GEAR, CAUSING THE VEHICLE TO DECELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). ALSO, WHEN ATTEMPTING TO START THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION AND FAILED TO TURN. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESTARTED. LASTLY, THE FRONT DRIVER AND PASSENGER SEAT HEATERS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS UNAWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- VICTORVILLE, CA
ON MONDAY SEPTEMBER 22ND AROUND 540PM ON THE 10 FWY GOING EASTBOUND RIGHT BEFORE TOWNE AVE. AS THE TRAFFIC ON THE FREEWAY BEGAN TO SLOW I CAME TO A COMPLETE STOP. ABOUT 5 SECONDS AFTER STOPPING I NOTICED THAT THE CAR BEGAN TO ROLL FORWARD. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL HOWEVER THE CAR CONTINUED TO SLOWLY ROLL. I THEN STEPPED ON THE EMERGENCY BREAK AND THE CAR DID NOT STOP. THE CAR SLOWLY ROLLED ABOUT 8 FEET BEFORE IT STOPPED ON THE BACK OF A BIG RIG TRAILER BUMPER. I CALLED 911 AND EXPLAINED THAT I DID NOT WANT TO MOVE THE CAR AS I WAS NOT SURE IT WOULD STOP. THE CHP ADVISED THAT THEY WOULD SEND OUT A TOW TRUCK TO GET ME OFF THE FREEWAY. I WAS REMOVED FROM THE FREEWAY AND I HAD AAA TOW MY CAR TO THE NEAREST HYUNDAI DEALER IN GLENDORA CA. THEY CALLED ME THE NEXT DAY AND SAID THEY RAN A FULL TEST ON THE CAR AND COULD NOT FIND ANYTHING. HOWEVER THEY DID FIX THE RECALL ON MY CAR FOR THE ROLLAWAY RISK AND SHIFT CABLE TO THE TRANSMISSION. I ASKED THEM DO YOU THINK THIS HAD ANYTHING TO DO WITH IT. THE DEALER INDICATED NO THAT MAYBE I WAS DRIVING FAST AND THE ABS TOOK OVER. I TOLD HIM THAT I HAD MORE THAN 8 FEET BETWEEN THE BIG RIG AND MYSELF WHEN I CAME TO A FULL STOP AND THAT I WAS NOT GOING MORE THAN 15-20 MILES SINCE TRAFFIC WAS SLOW. THE DEALER SERVICE AGENT SAID NOTHING SHOWED UP ON THE SCANNED TEST AND THEY DROVE IT AND IS FINE. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- HOUSTON , TX
JUST RECENTLY THE STEERING HAS BECOME UNSTABLE. IT IS CONSTANTLY WEAVING BACK AND FORTH. IT HAS BECOME VERY TIRING TO HOLD IT IN THE MIDDLE OF THE LANE. DEALERSHIP SAYS NOTHING IS WRONG AND NO ONE ELSE HAS COMPLAINED. HOWEVER I SEE I AM NOT THE ONLY ONE, AS TWO OTHER PEOPLE ARE HERE COMPLAINING OF THE SAME PROBLEM. ALSO IN THE LAST WEEK MY KEYLESS DOOR LOCKS ONLY WORK PART OF THE TIME ON BOTH THE PASSENGER AND THE DRIVER SIDE. I HAVE TO HIT THEM SEVERAL TIMES TO GET THEM TO UNLOCK. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- CHIPLEY, FL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE CONTACT HAD TO USE EXCESSIVE FORCE SEVERAL TIMES BEFORE THE VEHICLE HALTED. THE FAILURE OCCURRED FIVE TIMES. THE DEALER STATED THAT THE BRAKE FLUID WAS CONTAMINATED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE