2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 51 MPH, THE STEERING BECAME UNSTABLE AND THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE FAILURE OCCURRED DAILY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED WHILE DRIVING AT ANY SPEED, HE HAD TO CONTINUALLY TWEAK THE STEERING WHEEL TO KEEP IT FROM DRIFTING FROM SIDE-TO-SIDE. THE REPAIR SHOP STATED THE VEHICLE WAS WITHIN FACTORY SPECS AND NO ADJUSTMENT WAS NEEDED. THE CONSUMER ALSO STATED THERE A RUMBLING AND VIBRATION NOISE COMING FROM THE TIRES, BUT THE DEALER REFUSED TO ROTATE THE TIRES. UPDATED 11/26/14

MY WIFE AND I BOUGHT 2 2013 HYUNDAI SONATAS ON THE SAME DAY AND DROVE THEM HOME VIA A FREEWAY THE NIGHT THAT WE PURCHASED THEM. PRIOR TO PURCHASE WE HAD TEST DRIVEN ON NEIGHBORHOOD STREETS BUT AFTER PURCHASE WE BOTH DROVE OUR NEW CARS HOME AND BOTH OF US HAD A VERY HARD TIME MAINTAINING OUR LANES IN THESE BRAND NEW VEHICLES. THE STEERING PULLS RIGHT OR LEFT AND DOES NOT STAY CENTERED. IT REQUIRES CONSTANT CORRECTION AND MAKES IT FATIGUING AS A DRIVER TO DRIVE ON FREEWAYS. THE DEALER'S ONLY SOLUTION WAS TO CHANGE THE STEERING MODE TO "SPORT" MODE VIA COMPUTER, HOWEVER I STILL HAVE PROBLEMS AND IT IS ESPECIALLY DANGEROUS WHEN THERE IS EVEN JUST A LIGHT WINDY DAY INVOLVED. THIS SHOULD DEFINITELY BE A RECALL BECAUSE THERE ARE NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND HYUNDAI KNOWS THERE IS A PROBLEM! *TR

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BUMPER ISSUES. *SMD THE CONSUMER STATED IN MARCH 2014, THE BUMPER FENDER SKIRT AND INNER FENDER WELL DROPPED TO THE GROUND WHILE DRIVING ON A WELL MAINTAINED ROAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY STATED A PLASTIC BAG MAY HAVE WRAPPED AROUND THE BUMPER, AND PULLED IT DOWN, BUT THERE WAS NO DEFECT. THE CONSUMER TOOK THE VEHICLE TO A BODY SHOP, WHERE THEY INFORMED HER THE DESIGN WAS NOT VERY GOOD, AS PLASTIC PARTS WERE USED. THE SECOND INCIDENT HAPPENED ON MAY 12TH. AS THE CONSUMER WAS DRIVING, THE RIGHT FRONT END DROPPED AGAIN. THE CONSUMER RETURNED TO THE AUTO BODY SHOP, WHERE THEY FIXED IT AGAIN. *JB UPDATED 09/29/14. *JB

I AM SECOND OWNER OF THIS CAR. THE SPEEDOMETER IS 2 TO 3 MILES OFF. SERVICE SAYS NOTHING CAN BE DONE ABOUT IT. THAT SEEMS VERY ODD. *TR

VEHICLE IN QUESTION IS THE LIMITED 2.0T TRIM LINE. SPEED DISPLAYED ON THE SPEEDOMETER IS CONSISTENTLY 5% HIGHER THAN TRUE SPEED OF VEHICLE, AS VERIFIED BY INDEPENDENT EQUIPMENT. SPEED CONTROL IS EQUALLY AFFECTED. ODOMETER READINGS ARE ALSO OFF BY THE SAME AMOUNT (I.E. READING HIGHER THAT ACTUAL DISTANCES TRAVELED). INFORMATION REPORTED TO DEALER'S SERVICE DEPARTMENT AND THEY CLAIM NOTHING IS WRONG. *TR

ON AUGUST 8, 2014 AT APPROXIMATELY 5:00PM, MY VEHICLE WAS PARKED ON A FLAT GRAVEL DRIVEWAY. FRONT TIRES WERE STILL TURNED RIGHT FROM INITIAL PARKING OF CAR. I GOT IN THE CAR AND STARTED IT WHEN I REALIZED I HAD LEFT SOMETHING IN THE HOUSE AND EXITED THE CAR WHILE IT WAS RUNNING AND IN PARK. WITHIN 2 MINUTES, WHILE I WAS EXITING THE HOUSE, I HEARD A THUD AND SAW THE CAR BACKED UP AGAINST A PINE TREE ON THE PROPERTY. THE CAR HAD TRAVELED IN A U PATTERN APPROXIMATELY 100 BEFORE HITTING THE TREE. ENTERING THE CAR TO TURN IT OFF, I SEE THAT SHIFTER IS IN PARK; I TURNED OFF THE CAR SO THAT I COULD ASSESS THE DAMAGE OF THE CAR AND SEE IF I COULD DRIVE IT FROM WHERE IT HAD STOPPED. I STARTED THE CAR; DROVE FORWARD ABOUT 20, TURNED OFF THE CAR AND LOOKED AT THE DAMAGE TO THE REAR QUARTER PANEL OF THE CAR. THE LEFT MUFFLER IS PUSHED IN, THE BUMPER CRACKED, THE TAIL LIGHT (STILL OPERATIONAL) CRACKED. REAR QUARTER PANEL SEEMS TO HAVE BUCKLED, I AM UNABLE TO DETERMINE ANY DAMAGE TO THE UNDER-CARRIAGE. THE TRUNK STILL OPENS AND CLOSES WITHOUT PROBLEM, BUT THERE IS SUBSTANTIAL DAMAGE TO THE REAR DRIVER??S SIDE OF THE CAR. THE CAR IS DRIVABLE; BUT AM FEARFUL THE CAR IS A DANGER TO ME, MY FAMILY AND ANYONE WHO COULD BE NEAR THE CAR. A CALL WAS PLACED TO HYUNDAI AND A COMPLAINT FILED (1-800-633-5151). I HAVE LEARNED THAT THERE IS A RECALL NOTICE FOR HYUNDAI SONATAS REGARDING SHIFT CABLES DISENGAGING AND I AM AWAITING THE PAPERWORK PACKET FROM HYUNDAI TO COMPLETE MY COMPLAINT IN WRITING SO THAT I CAN SEE IF THIS MAKE/MODEL IS PART OF THE RECALL. *TR

I WAS PULLING UP TO A STOP LIGHT AND MY CAR MADE A JERKING MOTION, AS IT HAD DID ONE DAY PRIOR AS WELL. I LOOKED AT MY DASH AND THE EPS LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT, AND ONE MORE LIGHT CAME ON. I TRIED TO DRIVE THE CAR FORWARD AND IT BEGAN TO ROLL BACK. I TURNED THE CAR OFF TO TRY AND RESTART IT, BUT THE BREAK WOULD NOT PUSH DOWN FOR ME TO TURN IT BACK ON. THE CAR WAS TOWED TO A DEALERSHIP WHERE I SHOWED TWO SERVICE TECHNICIANS THE PHOTO OF THE DASHBOARD THAT I TOOK, AND BOTH SAID THAT MY ENGINE HAD CUT OFF. THEY KEPT THE CAR OVERNIGHT AND DROVE ON IT TO TRY AND RECREATE THE PROBLEM, ALONG WITH RUNNING MULTIPLE TESTS, AND NOTHING SHOWED UP. *TR

WHEN USING CRUISE CONTROL FOR MORE THAN ONE HOUR, THE CRUISE OR LESSEN SPEED BUTTON STOPS WORKING. THIS CAUSES DRIVER TO EITHER APPLY BRAKES TO SLOW VEHICLE DOWN, OR TURN OFF CRUISE CONTROL. THE CRUISE CONTROL SPEED NO LONGER WORKS. I TOOK VEHICLE TO DEALER, WHO WILL NOT TEST DRIVE VEHICLE FOR GREATER THAN ONE HOUR TO VERIFY PROBLEM. THEY ALSO REFUSE TO REPLACE SWITCH. I INDICATED THAT I WOULD PAY TO REPLACE SWITCH, AND THEY AGAIN REFUSED, INDICATING THAT THEY WOULD BE LIABLE IF THAT DID NOT "FIX" THE ISSUE--THAT THEY SAY DOES NOT EXITS. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IN PARK OR DRIVE, THE VEHICLE ROLLED IN REVERSE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO NEUTRAL AND THEN PARK TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000.

WE PURCHASED THIS VEHICLE NEW FOR MY WIFE. I DROVE THE CAR HOME FROM MARYLAND WHERE WE BOUGHT IT. I WAS HAVING DIFFICULTY MAINTAINING MY LANE ON THE WAY HOME. I THOUGHT IT WAS DUE TO HAVE MANUAL STEERING ON ANOTHER CAR AND AN SUV AS A SECOND VEHICLE. MY WIFE DROVE THE CAR TO MY HOME IN HAMPTON AND HAD THE SAME PROBLEM MAINTAINING HER LANE. I DROVE IT BACK TO WOODBRIDGE SINCE SHE WAS SCARED OF THE CAR AFTER THE STEERING ISSUE. I CONTINUED TO OVERSTEER THE CAR AND HAVE PROBLEMS JUST MAINTAINING A STRAIGHT TRACK. THE VEHICLE REQUIRED CONSTANT MODIFICATIONS TO THE STEERING WHEEL TO STAY IN THE LANE. THE PRESSURE REQUIRED TO MOVE THE STEERING ALSO SEEMED EXCESSIVE. I TOOK THE VEHICLE AFTER COMPLAINING TO CORPORATE HYUNDAI. THEY SET AN APPOINTMENT FOR ME TO GET THE CAR STEERING REPROGRAMMED. SINCE REPROGRAMMING THE VEHICLE IT STEERED A LOT BETTER. THE PROBLEM NOW SEEMS TO BE NOW THAT AT MEDIUM TO HIGH SPEEDS THE VEHICLE RESPONDS RAPIDLY TO STEERING INPUT AND IN EVASIVE MANEUVERS SEEMS UNCONTROLLABLE AS IT OVERSTEERS RAPIDLY. I REALLY FEEL A RECALL NEEDS TO BE DONE ON THESE CARS AND WONDER HOW MANY RUNNING OFF THE ROAD ACCIDENTS HAVE OCCURRED DUE TO THIS VERY HORRIBLE STEERING DESIGN. THE REST OF THE CAR IS GOOD EXCEPT FOR THE IGNITION BEING ABLE TO BE TURNED OFF ACCIDENTALLY WHILE THE CAR IS IN MOTION. I FILED A COMPLAINT ALSO ABOUT THAT BEFORE THIS COMPLAINT. *TR