2013 HYUNDAI SONATA Complaints
View complaints related to 2013 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,810 complaints submitted for the 2013 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 HYUNDAI SONATA- CHILLICOTHE, OH
ON MAY 19, 2014, AROUND 9:20 AM. I WAS COMING HOME AND DRIVING INTO THE GARAGE WHEN I PUT MY RIGHT FOOT ON THE BRAKE. THE CAR ACCELERATED LIKE A ROCKET! I PUT MY LEFT AND RIGHT FOOT ON THE BRAKE SCREAMING FOR THE CAR TO STOP. THE CAR DIDN'T STOP TILL THE BUMPER AND FRONT RIGHT WHEEL HIT THE CONCRETE STEPS GOING INTO THE HOUSE. IT HIT THE STEPS SO HARD THAT THE CAR WENT SIDEWAYS IN THE GARAGE. THE FRONT BUMPER WAS DINGED UP, THE RIGHT FRONT TIRE FLATTEN AND THE RIGHT FRONT TIE ROD BENT FROM THE COLLISION WITH THE STEP. THIS IS THE NOT THE FIRST TIME THE CAR HAS ACCELERATED BY ITS SELF. BACK IN JANUARY 2014 ON A SUNDAY AFTERNOON, MY HUSBAND WAS DRIVING THE CAR ON ROUTE 35; WE WERE COMING HOME FROM SHOPPING. HE PUT HIS FOOT ON THE BRAKE WHEN THE CAR ACCELERATED ON ITS OWN. HE TOLD ME THAT WE NEED TO GET THIS CAR CHECKED OUT AND TO CALL THE SHOP AS SOON AS POSSIBLE. I TOOK THE CAR INTO THE HERRNSTEIN DEALERSHIP TO BE INSPECTED. THEY CHECKED THE CAR OUT AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. SO TWO DRIVERS HAD THE SAME THING HAPPENED TO THEM. THE FIRST TIME, THANKFUL NO CARS WERE CLOSE TO THE VEHICLE AT THE TIME OF THE ACCELERATION, SO NO ACCIDENT THAT TIME. THE SECOND TIME THE CAR COULD HAVE GONE THROUGH OUR HOUSE, IF THE CONCRETE STEPS HADN'T STOPPED THE CAR. THE CAR WAS TOWED INTO THE HERRNSTEIN DEALERSHIP ON MAY 19, 2014. IT TOOK THE TOW TRUCK DRIVER OVER THIRTY MINUTES TO GET THE CAR OUT OF THE GARAGE. THE SERVICE DEPARTMENT STATED THE CAR CHECKED OUT OKAY. I EXPLAINED HOW THE ACCIDENT HAPPEN DUE TO THE FACT THE CAR ACCELERATED AND I HAD BOTH FEET ON THE BRAKE ALL THE WAY TO THE FLOOR. THEY SAID THEY CHECKED IT SEVERAL TIMES AND THE CAR WAS FINE. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- AUBURNDALE, FL
I WAS T-BONED TONIGHT IN AN ACCIDENT~~ I WAS DRIVING APPROX. 35 AND ANOTHER CAR DROVE STRAIGHT INTO MY DRIVERS SIDE OF MY CAR GOING ABOUT 25-30~~SHE HIT HARD ENOUGH TO RUIN BOTH DOORS, "CRUMPLED" METAL, REAR FENDER, AND SCRUB TIRES~~ NONE OF THE AIRBAGS DEPLOYED????? NEED BETTER SAFETY THAN THIS~~~ I GOT TOSSED AROUND PRETTY GOOD INSIDE~~~~4 HRS LATER AND I AM IN SEVERE NECK AND SHOULDER PAIN!!! *JS
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- SELDEN, NY
HAVE THE 2013 HYUNDAI SONATA TURBO AND WAS TOLD WHEN I BOUGHT IT THAT IT WOULD APPEAR TO DRIVE DIFFERENTLY. IT RACES BEFORE IT SHIFTS TO THE NEXT GEAR AND AT TIMES IT SEEMS TO PICK UP SPEED WHEN I AM NOT ON THE GAS. HAVE CALLED AND ASKED TO BE TOLD THAT THE RPM SYSTEM HAS TO GET AS HIGH AS 4 BEFORE IT SHIFTS - THAT DOESN'T SEEM RIGHT AND IT MAKES THE STEERING DIFFICULT AT TIMES. THE ACCELERATION IS POOR AND I ONLY HAVE 11,000 MILES ON IT BUT I'M READY TO TRADE IT IN - NOT SURE IF A TURBO IS SUPPOSE TO REALLY DRIVE THIS WAY AND CAN'T SEEM TO GET AN ANSWER FROM THE DEALER WHEN I CALL. THEIR SERVICE HOURS ARE NOT GOOD BECAUSE THEY'RE OPEN WHILE I WORK. DOES ANYONE ELSE HAVE THIS PROBLEM? *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- FREEHOLD, NJ
SUNROOF COLLAPSED INTO CAR THAT WAS SITTING DRIVEWAY WITH LESS THAN 2 INCHES OF SNOW/ICE ON THE ROOF. NOTHING FELL INTO THE ROOF IT SIMPLY COLLAPSED DURING SNOW AND TEMPERATURE CHANGE. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- WESTFIELD, NJ
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT STOP AS EXPECTED. *JB
Source: CONSUMER LETTER -
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2013 HYUNDAI SONATA- LAS VEGAS, NV
ON MAR 18, 2014, AT APPROXIMATELY 11:25PM MY WIFE AND I HEARD A VERY LOUD NOISE, IE; EXPLOSION, THAT WE KNEW CAME FROM THE TOP OF OUR CAR. WE PULLED OVER AND NOTICED THAT OUR SUNROOF HAD EXPLODED; OVER HALF THE GLASS WAS GONE AND STREWN ALL OVER THE ROOF AND TRUNK AREA OF OUR CAR. WE HAD JUST PULLED AWAY FROM A STOP LIGHT AFTER IT TURNED GREEN AND WERE ACCELERATING UP TO SPEED. WE WERE TRAVELING SOMEWHERE BETWEEN 30 - 40MPH WHEN THE SUNROOF BLEW FOR NO APPARENT REASON. WE TOOK THE CAR TO THE HYUNDAI DEALERSHIP FOR REPAIR THE NEXT DAY. THE DEALERSHIP COULDN'T DETERMINE WHAT CAUSED THE SUNROOF TO RUPTURE LIKE IT DID. THE DEALERSHIP THOUGHT WE WERE HIT BY A ROCK, BUT BOTH THE WIFE AND I REFUTED THAT IDEA. WE STAND BY OUR CLAIM THAT IT BLEW FOR NO APPARENT REASON. EVEN IF A ROCK DID HIT US, THE SUNROOF GLASS SHOULD NOT HAVE EXPLODED/RUPTURED LIKE IT DID. WE FEEL THERE'S A VERY SERIOUS DEFECT WITH THE GLASS AND THAT THIS INCIDENT NEEDS TO BE ADDRESSED MORE CLOSELY. I HAVE PICTURES IF YOU WOULD LIKE THEM. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- BROOKHAVEN, GA
MY SONATA LIMITED WANDERS ALL OVER THE HIGHWAY, I CANNOT KEEP IT STRAIGHT, IT IS DANGEROUS AND I HAVE NEARLY CRASHED INTO OTHER VEHICLES. ITS AN ONGOING PROBLEM. I HAVE SPENT MANY HOURS ON CALLS AND IN THE DEALERSHIP TRYING TO GET THIS ISSUE RESOLVED AND THEY TELL ME THE SAME THING, THAT ITS IN MY HEAD AND NOTHING IS WRONG WITH THE CAR. I WOULD HAVE NEVER OF BOUGHT THIS CAR KNOWING THAT IT DROVE SO POORLY ON HIGHWAYS. IT IS UNSAFE AND NEEDS TO BE RECALLED IMMEDIATELY. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- ROCK HILL, SC
I WAS INVOLVED IN A T-BONE COLLISION WITH ANOTHER VEHICLE THAT RAN A REDLIGHT. WHILE I WAS TRAVELING AT APPROXIMATELY 20-25 MPH, THE VEHICLE I COLLIDED WITH WAS TRAVELING AT APPROXIMATELY 35-45 MPH. MY FRONT BUMPER WAS TORN OFF IN THE COLLISION AS WELL AS BOTH HEADLIGHTS AND THE GRILL WAS DAMAGED. I WAS THE ONLY OCCUPANT OF THE VEHICLE. THE DRIVER AIRBAG DID NOT DEPLOY DESPITE THE APPARENT SEVERITY OF THE CRASH. MILEAGE AT TIME OF INCIDENT IS ESTIMATED AS THE VEHICLE IS CURRENTLY IN FOR REPAIR. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- FT. LAUDERDALE, FL
I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING INOPERABLE. THE CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. THIS WAS THE SECOND TIME THIS PRECISE THING HAS HAPPENED. THE EARLIER INCIDENT OCCURRED IN NOVEMBER, 2013, AND, THANKFULLY, EACH INCIDENT DID NOT INVOLVE HITTING A PEDESTRIAN. FORTUNATELY, THE RATE OF SPEED WAS VERY LOW, AS WELL, SO DAMAGE TO VEHICLES WAS SMALL. THESE INCIDENTS ALARMED ME FOR I COULDN'T HELP BUT THINK WHAT THE CONSEQUENCES COULD HAVE BEEN HAD I BEEN AT A RAILROAD CROSSING, APPROACHING A SCHOOL BUS DISCHARGING CHILDREN, ETC.. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FLORIDA, TO HAVE THE CAR CHECKED OUT AND THEY SAID THEY FOUND NO PROBLEMS. THEY ALSO SAID THERE HAVE BEEN ABSOLUTELY NO RECALLS OR OTHER PROBLEMS INVOLVING BRAKES OR THROTTLE MALFUNCTIONS. SO, NOTHING WAS ACTUALLY SETTLED AS FAR AS WHATEVER THIS PROBLEM MAY BE, OR FIXING IT. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- BOYTON BEACH , FL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BACK-UP CAMERA WOULD NOT DISPLAY, MAKING IT DIFFICULT TO VIEW ADDITIONAL VEHICLES AND/OR POSSIBLE PEDESTRIANS LOCATED AT THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 27,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE