2013 HYUNDAI SONATA Complaints
View complaints related to 2013 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,810 complaints submitted for the 2013 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 HYUNDAI SONATA- LAGUNA WOODS, CA
THE DAY AFTER I PURCHASED THE VEHICLE I DROVE IT ON THE FREEWAY AT 65 MPH FOR A DISTANCE OF 40 MILES. I NOTICED THAT IN ORDER TO KEEP THE VEHICLE WITHIN THE FREEWAY LANES I WAS CONSTANTLY ADJUSTING THE STEERING. IF I DID NOT ADJUST THE STEERING CONSTANTLY I WOULD DRIFT INTO ANOTHER LANE. AFTER ABOUT 40 MINUTES OF DRIVING I WAS FRUSTRATED AND EXHAUSTED FROM THE EFFORTS TO KEEP THE VEHICLE IN THE SAME LANE. I TOOK IT INTO THE DEALER AND THE SERVICE MANAGER ACKNOWLEDGED THAT THERE WAS DEFINITELY A PROBLEM WITH THE STEERING BUT THERE WAS NOTHING THAT HE COULD DO TO CORRECT THE PROBLEM. HE INDICATED THAT THIS WAS AN ELECTRIC STEERING SYSTEM AND THAT THIS WAS NORMAL FOR THIS CAR. I CALLED THE CORPORATE OFFICES OF THE HYUNDAI CORPORATION AND SPOKE WITH ONE OF THEIR CONSULTANTS AND THEY ALSO CONFIRMED THAT THIS WAS NORMAL FOR THIS VEHICLE AND THAT THEY HAD NO PLANS TO CORRECT THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- LAGUNA WOODS, CA
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE SEAT BELT WARNING AND THE TURNING SIGNAL CHIME WAS COMPLETELY INAUDIBLE. THE CONTACT STATED THAT HE BELIEVED IT WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70. UPDATED 2/25/13 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- BLACKWELL, OK
WHILE DRIVING STRAIGHT DOWN THE INTERSTATE WHICH IS FLAT AND STRAIGHT MY 2013 HYUNDAI SONATA WANDERS LEFT AND RIGHT. WHEN SMALL CORRECTIONS ARE MADE, I CAN FEEL THE STEERING STICKING. WHEN IT RELEASES WITH A LITTLE PRESSURE, IT CAUSES A JERKY MOVEMENT IN THE DIRECTION OF THE CORRECTION. IT IS A CONSTANT BATTLE TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE DOWN THE ROAD. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- YUCCA VALLEY, CA
I JUST BOUGHT A NEW 2013 SONATA HYUNDAI AND HAVE HAD IT IN THE DEALER 2 TIMES FOR STEERING PROBLEMS. THEY ALWAYS DO SOMETHING BUT THE PROBLEM IS STILL THERE. WHEN DRIVING THE CAR WONDERS AND I GET EXHAUSTED DRIVING IT ALSO I'M HANDICAPPED PARALYZED ON THE LEFT SIDE SO I DRIVE WITH ONE ARM. HAD I KNOWN OF THIS STEERING DEFECT I WOULD NOT HAVE BOUGHT THE CAR JUST LEFT CAR FOR THE THIRD TIME FOR 2 DAYS SO THEY COULD CHECK IT OUT REAL GOOD AND NOW ITS WORSE, I TOLD THEM I WAS AFRAID TO DRIVE IT SO THEY SENT A TOW TRUCK TO TAKE IT BACK TO THE DEALER, IF THEIR WAS A WAY TO GET OUT OF MY CONTRACT AND GIVE THEM BACK THERE CAR I WOULD DO IT IN A MINUTE THANK YOU *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- SEYMOUR, TN
THE PLASTIC TABS ON THE LEFT SIDE BUMPER COVER (SO CALLED BUMPER) BROKE COMPLETELY OFF WHEN IT APPEARS THAT THE L- SHAPED LIP OF THE PLASTIC SHIELD UNDER THE CAR RUB UP AGAINST A PARKING CURVE. THE BOTTOM OF THE BUMPER OR THE SHIELD UNDERNEATH THE CAR WAS NOT SCRATCHED TO INDICATE THAT THE CAR DRAGGED ON THE CURVE. THE DEALER STATED THE L-SHAPED LIP OF THE SHIELD RUBBED UPON THE CURVE AND LIFTED THE BUMPER CAUSING THE TABS ON THE LEFT SIDE OF THE BUMPER TO BREAK OFF. THE CAR WILL NEED A NEW PAINTED BUMPER INSTALLED TO REPAIR THIS PROBLEM AS THE PLASTIC TABS ARE MOLDED TO THE BUMPER COVER. I HAVE NEVER HAD A VEHICLE THAT WOULD DO ANY DAMAGE IF THE CAR SHIELD SCRAPED A PARKING CURVE. I HAVE NEVER SEEN A TOY BATTERY OPERATED CAR BREAK LIKE THIS IF IT HIT OR SCRAPED AN OBJECT. IT APPEARS IF I RAN OVER A BOTTLE, PIECE OF WOOD, GRAVEL, ETC.,IN THE ROAD AND IT HIT THIS SHIELD, IF COULD BREAK THIS BUMPER COVER. I DID NOT PAY OVER $30,000 FOR A TOY? THE SHIELD (SHOULD BE OTHER THAN BENDABLE PLASTIC) UNDER THIS VEHICLE NEEDS TO BE BOLTED TO THE FRAME OF THE CAR AND NOT THE BUMPER COVER. WHEN I PUSHED THE SHIELD UNDER THE CAR, THE WHOLE BUMPER COVER LIFTS UP! THIS IS NOT A VEHICLE THAT SHOULD BE ON THE ROADS AND HIGHWAYS. IT IS A SAFETY HAZARD! THIS CAR WILL NOT MEET THE 0 MILES PER HOURS TEST IN A CRASH UNDER ANY FEDERAL REGULATIONS SAFETY TESTS. HOW COULD THE MANUFACTURER BE ALLOWED TO PUT THIS CAR ON THE MARKET? I WOULD LIKE TO DISCUSS THIS MATTER FURTHER AND, ALSO, WOULD LIKE FOR NHTSA TO HAVE A REPRESENTATIVE INSPECT THIS CAR. BECAUSE IT IS SO FRAGILE, I AM SORT OF AFRAID TO DRIVE IT!. *TR
Source: NHTSA WEB SITE -
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2013 HYUNDAI SONATA- FRANKLIN, MA
I JUST PURCHASED A 2013 HYUNDAI SONATA. THE CAR TENDS TO WANDER ON THE HIGHWAY MOSTLY LEFT BUT SOMETIMES RIGHT. IT WILL NOT STAY STRAIGHT. I HAVE ALREADY BROUGHT IT BACK TO THE DEALER TWICE AND THEY TELL ME THAT IT IS WITHIN SPEC. AT FIRST THEY TRIED TO TELL ME THAT IT WAS BECAUSE I WAS NOT USED TO ELECTRIC STEERING. THIS IS NOT THE CASE. I HAVE TEST DRIVEN OTHER VEHICLES WITH THIS TYPE OF STEERING THAT DO NOT EXHIBIT WANDERING ON THE HIGHWAY. I FOUND OUT BELATEDLY THAT THIS PROBLEM WAS MUCH WORSE IN THE 2011 AND 2012 MODEL YEARS AND THAT THEY IMPLEMENTED A FIX. WELL THE FIX DOESN'T WORK. IN ADDITION WHEN ACCELERATING FROM A SLOW SPEED THE CAR WILL PULL LEFT. THE DEALER HAS REFERRED ME TO HYUNDAI CORPORATE WHERE I HAVE OPENED A CASE NUMBER. THEY NOW TELL ME THAT THERE IS NOTHING THEY CAN DO SINCE THE DEALER SAYS IT IS OPERATING IN SPEC. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- FLORENCE, KY
TL* HE CONTACT OWNS A 2013 HYUNDAI SONATA GLS. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD CONTINUE ACCELERATING, AS IF THE CONTACT WAS STILL DEPRESSING THE ACCELERATOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT WAS UNABLE TO PROVIDE ANY ASSISTANCE TO THE CONTACT DUE TO THE FAILURE NOT BEING ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,950.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- BLAINE, MN
WHEN DRIVING THE VEHICLE CONSTANTLY MOVES EITHER TO THE RIGHT OR LEFT. THERE IS NOT GOING STRAIGHT. I HAVE TAKEN TO THE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THEY TOOK IT FOR A ROAD TEST AND DID NOT NOTICE ANYTHING. THERE IS CLEARLY AN ISSUE HERE WITH THIS VEHICLE AS THERE ARE MANY OTHER COMMENTS RELATING TO THIS ISSUE. PLEASE HAVE THIS ISSUED ADDRESSED AS WE SHOULD NOT BE DEALING WITH SOMETHING LIKE THIS WHEN WE ARE SPENDING A LOT OF MONEY FOR A BRAND NEW VEHICLE. THIS IS POOR SERVICE HYUNDAI... *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA- AVENTURA, FL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE HAD A PUSH BUTTON TO START THE ENGINE AND ALLOWED THE CONTACT TO SHUT THE VEHICLE OFF WHILE THE VEHICLE WAS NOT IN DRIVE. THE CONTACT ENTERED THE VEHICLE AND APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THE VEHICLE SHOULD HAVE HAD A SAFETY FEATURE THAT WOULD NOT ALLOW YOU TO SHUT THE ENGINE OFF UNLESS THE GEAR WAS IN PARK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 12/05/12 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI SONATA- FORT PIERCE, FL
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE TRAVELING IN CRUISE MODE AT A SET POSITION AT 55 MPH, HE FELT A MILD ACCELERATION AND NOTICED THE SPEEDOMETER MOVED FROM 55 MPH TO 58 MPH. ON OCTOBER 20, 2012, WHILE THE VEHICLE WAS IN CRUISE MODE AT 48 MPH, THE CONSUMER SAFELY STOPPED AT A RED LIGHT. WITH THE VEHICLE STILL IN CRUISE MODE, BUT NOT SET, HE TURNED LEFT AND SLOWLY ACCELERATED TO APPROXIMATELY 45 MPH. SUDDENLY, HE FELT THE VEHICLE ACCELERATE; AS HE LOOKED AT THE SPEEDOMETER, IT MOVED RAPIDLY FROM 45 MPH TO 55 MPH BEFORE HE HIT THE PARK BRAKE. ON OCTOBER 31 ,2012 THE CONSUMER EXPERIENCED SUDDEN ACCELERATION FOR THE THIRD TIME.
Source: CONSUMER LETTER