2013 HYUNDAI SONATA Complaints

View complaints related to 2013 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,910 complaints submitted for the 2013 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 HYUNDAI SONATA
    - Antioch, CA

    The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and passing through an intersection, another vehicle involved in a high-speed chase failed to stop at a stop sign. As a result, the contact's vehicle was stuck on the front passenger side door, sending the vehicle careening to the shoulder of the roadway and coming to a complete stop after colliding with a parked vehicle. All air bags were deployed, excluding the driver's and passenger's side curtain air bags, which could have possibly prevented and/or lessened the severity of the injuries the contact sustained. No warning lights were illuminated. The vehicle was towed to a tow yard, where it remained until the contact regained possession. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact was transported to an area hospital, where he received emergency surgery to repair three fractured vertebrates in his neck as well as contusions to his face, which required an extensive hospital stay. The manufacturer was notified of the failure, and the vehicle was inspected; however, it was determined that no malfunction had occurred. The failure mileage was 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI SONATA
    - New City, NY

    The engine failed. This created a risk for me and my family as it could have seized on us while driving and caused an accident. The problem was confirmed by the dealer in conjunction with the manufacturer. There were no warning lamps or messages on the dashboard. The only indicator of the issue was burning oil smell and engine shaking while driving. Additional details: The engine started burning a lot of oil close to the 10 year ownership mark around July 2023. We started putting oil into the engine about weekly, then daily around August and September. I finally took it into the dealership in October and they started an oil consumption study. From October 2023 through now in April 2024: 1. They changed the oil and we drove 1000 miles, then went back. 2. They changed the oil again and we drove 1000 miles again. 3. The third time, we went in and they charged me money to deep clean the engine and then asked me to drive the car for another 1000 miles yet again. 4. We made it about 500 miles and then took it back in after the car started shaking and making noises. Ultimately, Hyundai replaced the engine (they also charged me money) but I am concerned that other systems in the car will fail and I will continue to face safety issues and future charges as well.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Socorro, TX

    The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to be restarted after the third attempt; however, the failure recurred while driving. The contact stated that the dealer had previously repaired the vehicle for an engine failure under warranty; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI SONATA
    - Fort Myers, FL

    Hello, My rear brake lights burn out frequently and the bulbs get so hot it deforms the plastic bulb holders and the light bulb falls out resulting in no brake lights. This has been happening for over 10 years. Hyundai has acknowledged the problem and sent a notice to repair it for free if the car is less than 15 years old or less than 200,000 mile. My Sonata has 210,000 miles and they will not repair the defect. I've replaced hundreds of bulbs and multiple bulb holders/wiring harnesses. My daughter has been pulled over multiple times and yelled at from other drivers because her brake lights do not work. The reason why these bulbs get so hot is because it receives to much voltage. Hyundai acknowledges this fact. My brake lights receive 13.4 volts instead of around 12. To much voltage gets them hot and burns them out quicker. It's a safety issue Hyundai acknowledges but wont repair. I guess I have no alternative but to keep replacing the bulbs.... This car is not ready for the scrap yard yet as it get a new engine from Hyundai because the original seized up from another Hyundai defect Do you have any recourse or advise on how to get Hyundai to repair it like they would if the car had 199,999 miles on it? Hyundai refused to budge on the matter. Any advice?

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Vista, CA

    The contact owns a 2013 Hyundai Sonata. The contact stated while an acquaintance was driving the vehicle at an unknown speed, the vehicle made an abnormal banging sound and the engine seized. The vehicle failed to restart and was towed to the dealer where it was diagnosed with engine seizure caused by rod bearing wear. The dealer determined that the engine needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). Additionally, the recall repair of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) was performed on the vehicle. The contact stated upon checking the engine oil level more than a year later, she noticed that there was fuel intrusion into the engine oil. The contact stated that an oil change was performed; however, the failure persisted. The vehicle was then taken to the dealer, where the contact was informed that there was significant fuel intrusion in the oil, and the dealer determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI SONATA
    - San Antonio, TX

    When driving to work the car stopped running in the middle of the highway. We had to pull off to the side of the road, turned off the car and when turning it back on the engine wouldn’t start. The EPS, low oil, check engine, battery, and low tire pressure lights were all on. I took the car to my mechanic and he said the engine seized due to the crankshaft breaking.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Glendale, CA

    ABS speed Sensor failure - my speedometer to cease registering in rare situations. If the ABS isn't working correctly, the brakes still work but the wheels may lock up and you'll slide in a straight line. The delarship was not able to reproduce cuz you have to speed up to 45 miles to be able to reproduce the issue. (brought it in couple times) Not inspected by manufacture cuz it would cause me $600 to diagnose the issue at dealer ship. I would get a beeping noise and a light would come up. Once I let go the gas pedal the car go back to normal.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA HYBRID
    - Hockessin, DE

    The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI SONATA
    - Meridian, MS

    Around mid-April of 2023, I was driving and i attempted to LIGHTLY apply my brakes and an alarm starts going off. Then the brakes VIOLENTLY start grinding. I went from 50mph to an immediate 10mph. The dealership said they replaced the fuse that SHOULD solve the problem. It did not. My car has been sitting at the dealership for a whole year now. They have not been able to update me on when it will be fixed. They have made ZERO attempts to provide me with a reasonable accommodation for my ONLY form of transportation being their lawn ornament for a year. I lost my job. I lost my place to live. And they are doing nothing. Now they say they're going to be replacing fuses to fix the issue but they already tried that and it did nothing. Every time I call to ask about an update, they put me on hold for over 10 minutes and then say there's nothing they can do at this time. The only thing they have tried to do is attempt to get me to buy a whole new car, which is out of the question because mine is completely paid off. This has seriously affected mine and my child's life. I don't even have a vehicle to go grocery shopping or make it to dr appointments or shoot functions because I have no way to get there.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Gilbertsville , PA

    My car began consuming alarming amounts of oil as well as emitting a knocking sound and hesitating while been driven. I went to Patriot in Boyertown, PA and they advised me to contact Hyundai as my engine was failing, could cease at any minute and exhibited all of the signs associated with their engine recall/rotor warranty extension. I have had two diagnostics done to the car that found metal as well as three other major signs associated with their engine recall and warranty extension. Hyundai has now asked me to pay $529 out of pocket for additional diagnostics they are requesting as part of their recall and warranty despite the fact that I have already had diagnostics done telling me what is wrong with my engine and additional diagnostics provides no benefit to me. When researching the issue, it is alarming the thousands of other accounts detailing the lack of honoring the recall and warranty as well as practices that sound illegal when it comes to safety and consumers. I would welcome an inspection of my vehicle as I believe them to be trying to not honor their own recall and warranty and replace my faulty engine that they sold me.

    Source: NHTSA WEB SITE