2018 HYUNDAI SONATA Complaints

I first reported issues with my vehicle to a local Hyundai dealer January 16, 2023. I was advised I couldn’t get an appointment until March 8, 2023. Since March 8, 2023 I have taken my car to the dealer my numerous times for a series of testing over the course of 3 months. I was advised my car was burning too much oil of oil per 1000 miles. I was also advised that the transvalve and engine needed to be inspected by an adjuster to determine a faulty engine in order to get approval from the manufacturer. My car was at the dealer for almost a week. On June 15, 2023 the Hyundai dealership advised the engine was faulty. I was also advised warranty approved for a new engine due to faulty engine/oil consumption. I was advised to pick up my vehicle from the dealership. On June 16, 2023 I picked up my vehicle. I was told by the dealership to keep driving my vehicle until the new engine came in due. I was denied a loaner/rental at the time even though they knew the car had a faulty engine. Immediately after leaving the dealership dealership my car started smoking. I pulled over immediately got out. The car caught on fire and burst into flames. This was a very dangerous safety risk. It caused panic attacks, anxiety, headaches, and lots of sleepless nights. If I hadn’t gotten out sooner I could’ve been severely injured or dead. The car is with the insurance company. A field investigation has been done by the insurance. They determined faulty engine and total loss if the vehicle. It is still available for inspection if needed. There were no warning lamps or messages before the car started smoking or caught fire.

My 2018 sonata has been stalling out while I’m driving more so when I accelerate.I have a baby that I’m scared to drive with in the car because it does it randomly. It has been happening more & more everyday. I got new parts/starter etc. No codes on dash. Have an appointment next week with Hyundai to take a look.

After only 38,000 miles, the engine seized up and failed to start. Has been a the dealership where I purchased it for 2 months and has yet to be looked at

When driving the car on the highway - "check engine - hybrid system" warning lights come on and indicate hybrid system issue and to shut car off immediately. Extreme safety issue as the car goes from highway speeds to 35MPH almost instantly. This has happened seven times now and Hyundai keeps indicating that technicians are following engineering guidance in fixing the issue related to the knock sensor. The seventh occurrence happened on May 23rd of 2023. First one was in December 2021. As Hyundai is unable to correctly fix the issue I have repeatedly asked for them to replace the car since it is an extreme safety issue but they will not do so. Still waiting for diagnosis of the latest occurrence from May 23rd. Hyundai does not acknowledge that this issue is of safety concern and just indicates that the issue has been fixed each time it occurs.

The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and stalled in traffic. The vehicle was misfiring, and the RPM was abnormally elevated. While driving 40 MPH, the vehicle stalled again. There were no warning lights illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact was adding approximately two quarts of engine oil every two weeks. The vehicle was taken to the local dealer but was not diagnosed. The vehicle was taken to another local dealer, Twin City Hyundai (3024 Alcoa Hwy, Alcoa, TN 37701, (866) 229-3953) but was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 33,000.

In January, At 65k miles I took my car in for an oil change. I informed them I was putting a quart of oil every month for the last 3 months just to keep the oil light off on my dash. Tech told me all Hyundais are burning oil and to just drive it until the engine blows and I’ll get a free engine replacement through Hyundai. The following month in February, I went to get my back brakes done. Mechanic told me I had no oil left in my car. They filled it up for me. In March, I took my car back to the dealership service center and demanded service. I was told I needed to do a combustion cleaning which would cost $700 and my extended warranty would not cover it because it’s considered general maintenance. I threw a fit and they agreed to do an oil consumption test. A few days ago I hit the 1k miles I was supposed to drive and took my car in for the first check. It was almost 2 quarts low and they said the next step in Hyundais flow chart is the combustion cleaning. They told me 1. It doesn’t actually clean anything and 2. Hyundai says this is the fix to the issue but it doesn’t actually fix anything. They said after, we would do another oil consumption test and then we could submit to Hyundai under “good faith” and ask for an engine replacement. I started researching and see this is a major issue with Hyundais and leave people with a blown engine and Hyundai refuses to cover anything. I traded it in today and got a new car, not a Hyundai!

Was driving on freeway on the way back from visiting family in different state when rpms dropped off and suddenly lost power. Car began shuddering and check engine light started blinking. Put hazards on and somehow managed to pull over to shoulder. No problems with car or anything to indicate anything was wrong before this. Called to have car towed to dealership where they said there was a software problem and it was falsely indicating low oil levels. ECM was reset and software updated for $233 which they said fixed the problem. Said that carbon deposits may have caused the software to misread and that may have been why there was no indication of problems before. Hope so because i have a long drive back.

During the drive, check engine lights on then suddenly, HEV warning lights with turn off the engine with critical alert sound. I was drove again after attempting to start several times then again & again... It freaked me out when I drove on the highway, and yet to fixed & afraid to go to the dealer becase of cost & uncertain reasons. This could be big accidents on the highway.

Fuel pump started going out. My brothers vehicle also started going out too in the same vehicle as this. It's clearly a wide issue. Car stalls when gas is at half tank.

Knocking of the engine , engine light continues flashing , lack of acceleration finally feb of this year the turbo blew up an the car stop running all symptoms of knock sensor problems . I’m Taking it to Hyundai on Dixie on Monday in two days an I hope they don’t deny the federal recall an I will have to have a loaner car . They have told me the last 5 years my title was flawed last month they denied saying that an told me my warranty was voided with 41,000 on my car