2012 HYUNDAI SONATA Complaints

While merging onto the interstate my vehicle suffered sudden loss of motive power. All dash lights illuminated ,engine shut off instantly with no prior knock or warning.vehicle will not crank or restart.push button start activates accessories only .This matches TSB 22-EM-003H for connecting rod bearing seizure.No crash occured because I was able to coast to shoulder but loss of power steering/brakes at highway speed created a dangerous situation.

I am reporting a pattern of systemic failures on a 2012 Hyundai Sonata Hybrid with approximately 131,000 miles. This is my second NHTSA complaint regarding this vehicle and manufacturer. Primary Safety Concern — Engine Wiring Harness: During a recent engine replacement at an authorized Hyundai dealership, technicians identified damage to the engine wiring harness and documented in writing that the owner “might have issues with drive ability.” The dealership declined to repair it under the same goodwill program used to replace the engine and returned the vehicle with this known defect unresolved. The harness directly controls engine operation, hybrid system communication, and overall vehicle control. On a hybrid vehicle, a compromised harness presents a serious and ongoing safety risk. This component is available for inspection upon request. Engine Failure: The hybrid system warning light appeared prior to failure. The vehicle was towed to an authorized dealership where diagnostic code P1326 confirmed engine failure. The manufacturer acknowledged this and replaced the engine under goodwill. Additional System Failures: A pre-scan diagnostic revealed simultaneous fault codes across six systems — engine, transmission, ABS, active hydraulic booster, battery management, and motor control unit — including codes U0293 and U1004 indicating lost communication with the hybrid powertrain control module across multiple systems simultaneously. Independent Safety Advisory: A separate independent repair facility documented in writing that the vehicle presented a severe wheel hub bearing noise and formally advised of an extremely dangerous driving condition. Prior NHTSA Complaint: My first complaint to NHTSA involved this same vehicle when the manufacturer refused to provide a loaner during an extended recall-related repair hold, requiring formal escalation before they complied. The wiring harness defect remains unrepaired. The vehicle is driven daily out of necessity.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor coming from the vehicle. While depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that the rear driver’s side brake light was inoperative. The failure occurred on several occasions. No warning lights were illuminated. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the driver’s side seat belt unexpectedly detached. Several attempts were needed to secure the seat belt while driving. The contact stated that while the vehicle was parked, the driver’s seat belt became inoperable and failed to latch properly. An independent mechanic was contacted. The vehicle was not diagnosed or repaired. The dealer was also contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,819.

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

I purchased a used 2012 Hyundai Sonata. Within about 2 weeks it broke down while I was in the far left lane of the freeway. The car suddenly stopped accelerating and made a very loud knocking noise. Thankfully I was able to put on my hazards and make it to the right shoulder without getting into an accident but as soon as I pulled over it shut off and the panel lights all came on. Evidently there was a recall on an engine rod and the previous owners advised they were not aware of it. Hyundai has declined the repair on the recalled engine several times and their reasons keep changing. First they said I was missing records (admittedly I was missing one record but then provided it to them), then they stated excessive neglect due to the condition of the valve train (I saw pics of the valve train and is in good condition), and now they state because the KSDS wasn't installed. From what I understand, being the second owner, if I can prove the upkeep of the vehicle the extended waranty should cover the repair. I even have the letter from the car mechanic stating the vehicle was maintained and in good condition. It seems a lot of good people are getting declined for repairs on these faulty engines. I have many more documents I could provide showing all of the services done and communications with the company. Due to the size limit I included these ones for your review. Thank you so much for any help you can provide.

The airbag warning light came on, so we took it in to see about a recall on the airbag control unit issue that required a wire filter kit as out lined in a recall in 2011-2013 Sonatas and Sonata Hybrids. In fact, upon reading the invoice filling out this form, I think that is exactly the issue, and Potamkin Hyundai is ignoring the recall. The invoice states that "AIRBAG MODULE NEED FIXING caused by the DTC for the driver airbag resistance is too high, and has liquid leaking out of it through the connector into the clock spring, and need to replace the air bag incongruent with clock spring to perform repair correctly" The technician explained to my son that driving the car in it's current state, the air bag could go off at any moment, possibly killing him. Their airbag could kill my child. The repair is quoted at $1588 and the solution was to turn off the airbag until a decision could be made if my son wanted to drive the car home, which he did, so not it is disabled. It is a Hyundai manufactured airbag, a safety feature installed into this vehicle that should not degrade over time. It is actually the reason my aunt bought the car for her child and why my son bought the car from her. The car has never been wrecked, the airbag had never been deployed or otherwise molested, has been dealer maintained, and had an extended warranty. I spoke to a Hyundai representative and am awaiting a call back, I do not think that he should be responsible for repair of a defective, degrading safety feature built and manufactured by Hyundai, installed a vehicle built and manufactured by Hyundai. I believe other people should be warned that their Sonata airbags might also have this dangerous issue and it should be immediately investigated. Attached is the invoice given to my son.

While driving, the vehicle experienced sudden engine malfunction. The car entered limp mode, lost power, and produced a loud knocking noise from the engine. The failure occurred without warning and created a safety risk because the vehicle could not accelerate properly in traffic. This increased the risk of being rear-ended or unable to move out of dangerous situations. The issue appears to involve the engine (possible internal failure). The vehicle is currently at an authorized dealership and is available for inspection upon request. The problem has been confirmed by the dealership during inspection. The vehicle has been under diagnosis for over three weeks. There were no prior major warning signs before the failure. At the time of the incident, the vehicle suddenly lost performance, entered limp mode, and began making abnormal engine noise. This issue is consistent with widely reported engine defects in similar vehicles. Despite this, the manufacturer has denied coverage and attributed the issue to maintenance, even though regular maintenance was performed. This is a serious safety concern due to sudden loss of power while driving.

While I was driving my car wouldn’t go no higher than 60mph and kept dropping speed but I came to a stop and when I stopped the car was smoking. I heard knocking noise and rumbling noise on the passenger side. It wouldn’t start again

Painting chipping on front top car... Seatbelt don't fasten all the time...Lights are dim.