2013 HYUNDAI SONATA Complaints

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 60 MPH the vehicle was losing forward momentum. The contact stated that a warning message illuminated "Hybrid System Fault Stop Driving" and the check engine and battery lights illuminated as well as a warning chime sounded. The contact was able to pull off of the road and turn the vehicle off and on and regain normal vehicle functionality. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the propulsion battery needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,803.

We were part of the Hyundai Theta claim group. Our car did stop in traffic, luckily my husband was alone, and no one was hurt. It was towed to the dealer. This was October2023. Dealer gave a list of fixes & stated it had nothing to do with theta. We had all recommended maintenance done; as we always do. Roughly 2 months later, Dec., with a full car, it did it again, at a stoplight. We are lucky to be alive. We had it towed to our mechanic. I contacted the Theta claims line. Our mechanic stated oil was still in the filter, but the pistons had blown clear through the engine, which he still has. Hyundai contacted him. He sent pictures. Hyundai denied my claim for timely filing. I have called weekly, followed every instruction. Now they want me to mail a letter. I am a disabled veteran. Look how many recalls they have. They don't mind recalling. They will just deny people. Please help.

Vehicle was left in care of dealership service department after critical failure of engine. Determined that recall 162 was responsible and Hyundai would afford the repair. Vehicle at dealership for 5 months until repair could be scheduled. Repair complete, dealership advised us that the airbag light was illuminated. Technician performed "courtesy" diagnostic to read codes. Codes B1329 and B1331; front impact sensor and passenger communication error. Neither code is historic for the vehicle and only displayed after service from dealership.

Car smells like it’s burning, been told it’s oil. Dealership after seeing leakage on the engine replaced the valve gasket. Car still smells like it’s burning and apparently there is no leaking. I went to the same dealership to inform them and they recommended replacing a hose but not a guarantee it will fix the overall problem which is smelling of burning. I’m concerned! I’m 37weeks pregnant and don’t want to inhale burning or any other chemicals pre and post postpartum with a newborn

The engine seized up while my wife was driving on the freeway forcing her to pull over. There is a settlement about these engines indicating that they consume too much oil and Hyundai offered a lifetime warranty for them which we were denied because a previous owner didn’t take care of the oil changes it appears. I have fought with Hyundai to replace this engine simply due to the fact it’s a bad engine and countless millions of customers know this. I was advised that some customers have reached out to you to inspect and sometimes this forces Hyundai to do something. If we didn’t qualify for this replacement we shouldn’t have received a brochure and we shouldn’t be in trouble for somebody else’s actions. The vehicle shouldn’t have been sold to us in the first place.

after 5 months Hyundai does not have a remedy for NHTSA Recall Number 23V651000 which is an acknowledged fire hazard. What is NHTSA doing ro encourage Hyundai to move more quickly?

We purchased this vehicle used in good condition. We have kept up the maintenance especially oil changes and all recalls. The car uses or burns shall I say a lot of oil between oil changes. It is showing no signs of leaks anywhere and I have had to add at least four quarts of oil so far and it isn't even time to change it yet. The check engine light came on. So, I am about to take it to the shop before it stops on me like I have read in the many complaints here.

The contact owns a 2013 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. Additionally, the horn was inoperable. The contact stated that while the vehicle was at the dealer for a software update, the dealer was notified of the failure. The dealer diagnosed that the clockspring had failed and informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

I see that the recall notice was issued in September of 2023 but I have to say that for no recall remedy to be available yet is disheartening. I drive my car every day and it is the only car I have, because of that I risk my life everyday. My car loses power because of this recall daily and it ranges from 3-6 times a day. I lose power on the highway, the main roads and back roads, it does not matter the speed or time of day. I would like them to push out a fix now. Eventually I will end up in an accident because sadly I cannot afford to get into a new car or a used car.

Driver side brake lights keep melting the housing replaced at my cost the housing and bulb 2 times took to dealer no help went in at 202258 miles for service had a extended warranty which had expired at 200,000 dealer offered no help told me about cost of new housing I looked and found bad bulb replaced it for $6.00 insteaded of $300 plus dollars for housing dealer was no help with this problem safety problem with no brake light