2014 HYUNDAI SONATA Complaints

MY CAR HAS BEEN DRIVING IN LIMP MODE FOR ALMOST TWO YEARS. I HAVE TAKEN IT TO THE DEALERSHIP OVER 8 TIMES FOR THE SAME PROBLEM WHILE IT WAS STILL UNDER WARRANTY. THE REPLACED THE KNOCK SENSER TWICE AND IT PASSES THE BEARINGS TEST. MY CHECK ENGINE LIGHT BLINKS AND IT HESISTATES WHILE DRIVING. I ONLY HAD THE CAR FOR ONE MONTH SINCE THIS STARTED AND EVERYONE IS GIVING ME THE RUN ARAOUND AND NOT FIXING THE PROBLEM. NOW MY WARRANTY IS EXPIRING BECAUSE I HAVE OVER 100,000 MILES ON IT BUT NOTHING IS FIXED.

I got my oil changed and in 2 weeks time I noticed a burning smell and checked my oil and there was not a drop of oil. I noticed there was an open investigation into Hyundai vehicles and how some are using excessive amounts of oil with no prior warning signs. Just wanted it documented that this is a legit issue and needs to be addressed ASAP..[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I am the owner of a 2014 Hyundai Sonata. That car is 8 years old and has 69K miles on it. At no time did Hyundai Motor Company notify that my car was impacted by an engine failure recall. On November 10, 2022 the car was being driven. At no time did it give any potential warning, instead the car fully stopped while in motion at 25 mph. There was no warning, no lights appeared on the dashboard until the car had stalled itself out. When I called the local dealer where the car was purchased, I was promised a call back. That call never came. I was able to contact someone at corporate who did confirm the vin number of my car is on an engine recall. I was told to contact a local dealer to find someone to replace the recall alerts. Again the local SURESKY dealer cannot help me. After spending 4 hours on the phone, I was able to connect with someone in a service department who indicated that the return volume of these car is so extensive that they are backlogged 3 to 4 more. I would encourage all users of this car to immediately end use of it. I would encourage all users to look into local LEMON laws. This entire recall was handled completely wrong by Hyundai Corporate who. Nobody can answer questions, they can only pass you around. The company should be investigated for consumer fraud at the state and federal level. The company should be investigated for proper accounting, proper tax reporting, for the recall.

The contact owns a 2014 Hyundai Sonata. The contact stated that while driving with the heat activated, there was an abnormal fuel odor inside the vehicle. The contact stated that the odor was also evident while standing outside the vehicle. The vehicle was taken to an independent mechanic where the diagnosis was a crack in the fuel system hose. The contact was informed that the hose needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The contact stated that the independent mechanic advised her not to drive the vehicle because the vehicle could catch on fire. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was unknown.

Engine died on the interstate at 65 mph, then the dash lights started going crazy. Shortly followed by smoke coming from the engine compartment. I opened the hood and could see a short casing the fire which I could not put out with my extinguisher.

The contact owns a 2014 Hyundai Sonata. The contact stated that upon starting the vehicle, he saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact stated that upon taken the vehicle to the dealer for an oil change, the dealer diagnosed that oil was leaking from the head gasket and the fuel line had failed and needed to be replaced due to risk of a fire. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a callback from the manufacturer. The failure mileage was approximately 57,000.

At approximately 115K-120K miles, I noticed that the engine was burning oil at a significantly faster rate. The oil/ engine light did not come on (only flickered) even though there was seemingly no oil in the car when checked. I took the car for maintenance and was advised to do consumption testing. I went to Hyundai for consumption testing multiple times and was advised that the car is burning about 2.5 quarts of oil at approximately every 1K miles. Hyundai is still investigating the issue but has not yet provided a remedy or reason for this problem.

At 1st, my tail light went out on my passenger side of the car. I tired to fix the problem with replacing the bulb. This went on for several times. It got to the point that the bulb wouldn’t fix the problem. I then replaced the wiring harness. That worked for a day or two then the light was back out. I even went back to the dealership and had then replace the wiring harness, I was thinking perhaps I had a defected one, still to no avail. I then paid the $170 diagnostic fee so the dealership could find the problem. Well, I was told the problem was beyond the tail light and it was more than likely needed to be traced throughout my car. The job was gonna be too time consuming and costly for that particular dealership and ultimately my money was returned. Throughout this crazy process I had contacted the Hyundai corporate office to report the problem and was dismissed. So, here’s the bigger picture. Once I started researching this problem more and more people were having the same problems as I. The light bulbs in the tail lights was burning so hot that it would burn out the bulb, the wires and the housing causing many people to replace bulbs and in some cases the whole unit. This what happened to the driver side of my car. The entire housing and wiring was not good and the whole thing had to be replaced. Hyundai has some serious electrical defects with the year and model of my car. They don’t want even acknowledge that there is a problem. Honestly, one of the employees explained to me how this was a known problem and how the company tried to fix it by making the socket thicker with the hopes of the bulb not burning out. This employee knew the the wiring harness was changed before to the new one the original one because of the color of it. So, clearly, it did not solve the problem. Now that my electrical issues existent beyond the tail light means my car could be at risk of fire at anytime. Last thing, my high beams don’t work now also.

I've received a recall and have tried on 3 occasions to set up an appointment at the local Hyundai dealership in West Monroe, Louisiana. I've tried 2 times online and 1 time I called and was told they probably wouldn't call me back that I could take care of it online. Please advise what i should do as this recall sounds important. Thank You,

My safety was put at risk because i was driving on the highway and the engine went out on me. The engine is also knocking making a loud sound. I took the car to the dealer and they refused to do the safety recalls.