2014 HYUNDAI SONATA Complaints

The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Sonata. The contact stated that after refueling her vehicle, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact attempted to restart the vehicle but the vehicle failed to restart. She initially towed the vehicle to her home and the next day to her father's home. Her father replaced the starter but that failed to repair the vehicle; the vehicle was then towed to the dealer where they discovered sludge in the engine. The dealer requested oil change service receipts, which the contact provided; however, the dealer declined to repair the vehicle under warranty. The manufacturer was also notified of the failure but sided with the dealer on the decision to not repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 70,000.

Two weeks prior to this incident, I had an oil change, fuel flush, and brake flush. I was driving 35mph, my check engine light flashed, and it died in the middle of the road. Pushed it out of way and had to tow it to shop. Shop called to say my engine locked up and that it was under a recall. That they had spoken to the dealership and that my engine should be covered under warranty. I paid to have my car towed to dealership on June 2 and have yet to even have my car diagnosed from the dealership even though the shop already did. They said it locked up due to the engine overheating. I am know paying on my car and a rental without any timeline of when something will happen.

On 19 June 2022 at approximately 5:30 PM EDT, the engine of my 2014 Hyundai Sonata was electronically shutdown (via vehicle protection mode a.k.a. limp mode) while driving on I20 Westbound heading towards Atlanta, GA; lost all ability to accelerate and a number of warning lights illuminated on the dash. There was zero indication of a potential failure until that very moment on the highway...at which time, I made my way across two lanes of traffic while barely avoiding being struck by multiple vehicles to include semi-trucks traveling at high rates of speed. My husband and I were fortunate not to lose our lives or cause the deaths of others due to this engine failure. After doing some research, I learned that Hyundai has known of these engine failures for years and that there is currently a class action suit against Hyundai Theta Engines. Personally, I've experienced a number of issues mentioned in the suit to include excessive oil consumption. And, I've been diligent about addressing all recalls issued by the manufacturer in a timely manner. After waiting three hours on Interstate 20, our tow truck finely arrived. The very next day, I had a mechanic conduct a diagnostic test and it indicated a camshaft/crankshaft failure. Also, noticed that the engine had burned through an excessive amount of oil and I just had an oil change on 23 May. Feeling unsafe to operate the vehicle any longer, I turned it over to Hyundai of Kennesaw located at 2878 Barrett Lakes Blvd Kennesaw, GA 30144 on 20 June to await an engine replacement. The service technician informed me that it would be three weeks before they could perform diagnostics to see if I even qualify for an engine replacement; then another four months to replace the engine if approved. No rental/service vehicle was provided to me by Hyundai for the loss of use of my property. Though I have rental coverage, my insurer USAA would not make me whole either as I was not involved in an accident.

In the engine compartment, my car is currently leaking gasoline. it was not taped over or replaced when it was clearly damaged; due there not being a remedy, but there was still steps to do that would help the situation, and vandergriff hyundai arlington, tx, did not do any of that. Car serviced for recalls June 11, 2022, started leaking 06/16/2022

April 2,2022 I took my car in for an oil change. Immediately after leaving the car smoked as if it was on fire. I was pulled over by Walls Mississippi police department because they thought the car was on fire. I contacted Hyundai. They have not done anything to fix this situation. I have not been able to drive the car since then. It needed oil a week after the oil change April 2,2022. It smokes very bad. It has lost power. The engine knocks. I had to get a rental car at the rate of $1000 for a 3 week rental. My car note is $578. The car was repossessed today because Hyundai would not fix the car so I could go to work and pay my car note. I have numerous emails and receipts. No one helped me at Hyundai. They are making us pay our carnotes. Pay rental fees out of pocket. They only reimburse you for your rental once your car goes into the shop. All Hyundai dealerships have a 2 month wait time before they will let you bring the car in,otherwise it will sit on the lot for 2 months. I have tried 5 times since 2021 until now to get the recalls done. Hyundai Mt. Mariah Memphis kept the car a week and asked me to come get it because they did not have all the parts to complete the recalls. Hyundai Olive Branch Mississippi stated they have a 2 to 3 month wait time as well. No one has loaner cars. I explained this to the claim person Julia at Hyundai and no one did anything to fix this.

Our 2014 Hyundai Sonata engine caught fire while driving. Have been getting the oil change on the regular but still have to put oil in it about 3 weeks later and smokes really, really bad. My son's safety was put at risk because he was the one driving the vehicle at the time. The check engine light stays on even after the mechanic shop turns it off, it comes back on a couple of hours later. I just purchased this car in November of 2021. The motor has already locked up on it and we have done everything we're suppose to do to keep the vehicle running.

I drove a mile from my house and the vehicle stalled at a turn. The engine shut off. I tried to turn it back on and it did not. I have an electrical push button and it did not work. My passenger and I pushed the car out of the road into the back area of an HEB. We then opened the hood and the engine started smoking. I had called my boyfriend who then arrived. The engine continued to smoke and an HEB driver saw the incident. He came over with a fire extinguisher and sprayed it because they could see flames starting under the car. The fire department and police had been called. The car engine then went up in flames and my boyfriend used the fire extinguisher. The fire department arrived and went over to the car and cut the wires. Nothing on the car works. It has not been assessed because I only had collision insurance and my company would not come to assess it. They did tow it back to my house where it is sitting and not working. I can't even move it into neutral. There was not warning of this and I had driven the car to the airport (an hour away) and back five hours earlier that day and it seemed fine. The fire department said that if they need to be contacted they have a report on the incident.

Brake / parking lights on both sides have burned out more than 2 dozen times. This started when the car was less than 2 years old at about 20,000 miles and continues. Reported to dealer several times. Most recently on 4/22/2022. We were told they have no solution to correcting the problem.

Just recently my 2014 Hyundai Sonata started making a clicking noise when it goes over 35MPH I've had it inspected by two shops and they do not know where it's coming from. Less than a week later my car died while I was driving with my two children and the smell of burnt something was coming from inside the vehicle it seemed. The car only flashed the check engine light before it stalled. I do regular maintenance