2012 HYUNDAI SONATA Complaints

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he heard a grinding sound in the wheels. The contact stated that the Hybrid System and brake warning lights were illuminated. The vehicle was taken to an independent mechanic where the brake pads, rotors, and calipers were replaced; however, the failure recurred. The vehicle was taken to several independent mechanics however, the failure could not be duplicated. The dealer was notified of the failure and an appointment was scheduled for October. The manufacturer was not notified of the failure. The failure mileage was 204,900.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 20 MPH, there were abnormal sounds coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a catalytic converter and engine failure. Additionally, the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The dealer replaced the engine; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the RPM increasing and the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer had not yet informed the contact of the diagnostic results. The dealer requested the oil change maintenance records. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 101,000.

Engine failed while driving, causing vehicle to stall and forced to the side of the road while transporting children. I had vehicle towed to dealership and learned that this was a known manufacturing defect, one that I had previously had recall service to repair and eventually a class action lawsuit. I had previously taken the vehicle to the dealership to perform recall repair. They claimed this repair was completed, even though the defect still remained and caused engine to fail. The mechanic advised that a rod from engine was discharged, which "could have killed someone". The dealership initially approved an engine replacement due to known defect and class action lawsuit settlement, but then denied repair due to unrelated branded title. Hyundai corporate refuses to take responsibility for this defect, due to title status, that could have seriously injured or killed someone. One Hyundai agent advised during a phone call on 8/22/22 that Hyundai is not responsible for remedying any manufacturing defects if the vehicle has branded title, which is in contradiction to federal law. This is a grave safety concern and should be investigated by the NHTSA. I would be glad to participate in such an investigation, providing call records, names of witnesses, statements and documents as needed.

Driver’s side seat belt frequently unlatches on own while driving vehicle. This places the driver at risk for significant harm should this occur during a collision. This problem has not been inspected or confirmed by the manufacturer or other professionals. The only warning lamp possibly associated with this is the airbag warning lamp.

The contact's daughter owns a 2012 Hyundai Sonata Hybrid. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power with the hybrid system message displayed. The vehicle was towed to the dealer; however, no error codes were retrieved and the dealer was unable to duplicate the failure. The vehicle was then towed to Gray Epperson Hyundai (4100 APD 40, Cleveland, TN 37311) where it was diagnosed that the transmission needed to be replaced. The vehicle was last towed to an independent mechanic, who replaced the transmission; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The failure mileage was 140,266.

My 2012 Hyundai Sonata, build date 10/31/2011, experienced the exact issue as described in NHTSA campaign number 15V759000. Note that the campaign covers Sonatas built before my vehicle's build date. The brake pedal stopper pad deteriorated and resulted in the brake lights falsely illuminating at random times. Furthermore, the condition - when occurring - resulted in the car overriding any throttle inputs, making for random inability to provide throttle inputs.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving approximately 45 MPH, the vehicle suddenly began to lose power and stalled. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact associated the failure to NHTSA Campaign Number: 15V759000 (Exterior Lighting). However, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,300.

The contact owns a 2012 Hyundai Sonata. The contact stated while replacing the brake light bulb on the passenger’s side, the contact became aware that the brake light housing was melted, causing the bulb to be inoperable. The contact stated that the driver’s side brake light housing was also melted. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 190,000.

Check hybrid system keeps appearing on the dash, forcing me to have to pull over and stop the car. Dealer can’t fix it due to the code being intermittent.