2015 HYUNDAI SONATA Complaints

While driving on a highway, I heard a rattling sound, which could best be described as tying cans to the car and dragging them along the road. I had never heard this noise before. No safety indicator lights turned on to alert me of any issue. With minutes of first hearing the sound, a very loud pop noise could be heard, followed by immediate engine power failure. I was able to navigate off of the highway, into a more residential area. Upon the vehicle coming to a stop on its own (I was not able to apply the brakes at all), a dark cloud of smoke starting coming from underneath the hood. Seconds later, it burst into flames. I was able to safely exit the vehicle with my dog, but if traffic were any heavier, there would have been no safe way for me to get off the road and to a safe location

The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds and turning the steering wheel to the center position, the steering wheel independently turned to left, causing the vehicle to veer to the left. Additionally, the contact stated while attempting to make a right turn, the failure recurred, causing the vehicle to go to the opposite direction. The contact stated that she used physical force to manually turn the steering wheel to the right as the steering wheel was resistant. The steering warning light and the traction control warning light were illuminated. The contact stated that the failure had been reoccurring, and the steering wheel was making abnormal clicking sounds while driving. The vehicle was taken to an independent mechanic, where it diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 96,150.

The contact owns a 2015 Hyundai Sonata. The contact stated that while the vehicle was in for routine maintenance, the independent mechanic discovered that the engine oil was extremely low. The contact stated that the vehicle had been regularly serviced and had received the schedule oil changes as needed. The vehicle was taken to the local dealer who recommended that an oil consumption test be performed on the engine. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

The contact owns a 2015 Hyundai Sonata. The contact stated that the check engine warning was illuminated. The vehicle was taken to the dealer and the dealer stated that an oil change needed to be performed more regularly. On another occasion, while starting the vehicle, the contact heard a knocking sound coming from the engine. The vehicle was towed to the dealer and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact was advised to contact the NSTHA Hotline for assistance. The failure mileage was 95,000.

after taking my 2015 sonata eco to the dealership for campaign 993; campaign 210; and, campaign tww 15-17 I have experienced the following issues: RIGHT TURN SIGNAL STOPPED WORKING ALARM GOES OFF 5 MINUTES AFTER LOCKING THE VEHICLE DASH INDICATES MY REAR DRIVER SIDE DOOR IS AJAR WHEN IT IS LOCKED Prior to having the service done my vehicle did not have any of this issues. RUSNAK Hyundai Inland Empire has not been helpful in resolving these issues. I am being asked to pay to diagnose the issues that were not present prior to the software updates.

“Hybrid System Alert” comes up on the dash and the system shuts down, all electrical is lost including HAZARD LIGHTS and the ability to put the car into Neutral. Since the car shuts down Hyundai says they cannot retrieve the code to solve it. It has been happening on and off for over a year and I’ve been stranded on a dark road with no lights on the car and no ability to push it off the road. HYUNDAI IS NOT HELPING! They need to recall these cars as the issue is widespread. The car restarts after a day or so, but in that moment it is not driveable and very unsafe. It’s clearly a flaw, as there’s no code to be found. It needs to be recalled and fixed. AAA has towed me or come out several times and cannot understand the problem.

Panoramic sunroof exploded spontaneously while the car was driven at night. Terrifying and traumatic. Glass everywhere. No rock or anything hit it.

Front Driver Side Seat Belt does not retract to original position when seat belt unlatched. Also seat belt does not lock into restraint position when brakes are applied and remains loose even when brakes applied heavily during emergency/urgent braking. Dealer said it is not a safety issue, it is a wear issue and owner would have to pay for full replacement.

My car was stolen 1week after the recall was performed that was supposed to immobilized the engine. The recall did nothing and now I'm left with the aftermath.

The front seat belts are not functioning; they do not retract, nor do they lock when quickly pushed. They both do lock into the buckle, but that's it. I checked the recall status for such a problem and found that many years and models of Hyundai Sonata's seatbelts were recalled for exactly this same reason; however, this particular year of Sonata was not, even though it is the same issue. In late February/early March, I contacted our local dealer in Reno, to no avail, and then contacted the national customer support for Hyundai. This was forwarded up the ladder and received a case number: [XXX]. We were asked to take it to our local dealer for a diagnostic review, which was completed on March 22. The result, showing the exact same malfunction, was then sent to the Hyundai case worker. Numerous phone calls and emails to her have gone unanswered since then. Meanwhile, we are stuck with an unsafe vehicle, which has the same seatbelt safety issue that resulted in a recall of over one million Hyundai vehicles. Hyundai states the seatbelts are past the warranty period. Seven years is how long they think seatbelts should last? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).