2013 HYUNDAI SONATA Complaints

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, there was smoke coming from the vehicle, with an abnormal fuel odor. There was no warning light illuminated. The contact pulled over and left the vehicle at the scene. The contact called the dealer who linked the failure to the fuel line. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 190,000.

Plastic Steering coupler wore out. Causing metal on metal rubbing. The mechanic I use for car maintenance/repair told me the part cost $10. The part is small but the labor is more intensive. I was charged $454 to replace a $10 part.

My wife was driving as normal, suddenly got an alert! Loud noise, Hybrid System Warning, Safely Stop and Do Not Drive! Stranded in the middle of nowhere with this issue! ????? Towed it to my house. Next day, car works fine. But we are completely scared to drive it now! Took to dealership and they said $3,000 for the part and labor. Are you f’ing serious!? This is not. Wear and tear issue. The hybrid system should abruptly stop and make it so I cannot drive the car! For no apparent reason!? This is completely bullshit! I’ve seen online many complaints that it’s happened after 5,000 miles. Who cares that my car is 9 years old and has 92,000 miles. ???

I was driving to working and I was going about 75 mph and then I started losing power. My speed reduced to slowly and a loud knocking was coming from my car. There was hesitation and shaking as I drove it to the side of the road. As I tried to accelerate to safely move to the side of the road the knocking continued. There is a lot of shaking. The next day the car would shaking and knock for 10-15 seconds and then shut off completely.

I had my car recall fixed on 12/10/2022 at the Burns Hyundai in Marlton NJ. It seems to have failed when I parked my car it smelled like gas and I got out and see gas all over the ground. They were supposed to fix 2 recalls on my vehicle. My gas was empty after I had just filled it. My car would not start. It cranked but didn’t start. There were no warning signs.

The car caught on fire while my family was driving it. Nearly killing them in the fire. Witnesses say the fire started underneath the car then went to the engine. There is a TSB recall 227 on those types of cars indicating the fuel tube needed replacement. This car was serviced last in September with an engine replacement at Hyundai dealership. That day the check engine light came on. Police was called, insurance is investigating. Have not contacted manufacturer.

I was driving on the freeway when suddenly my car turned off and no warning lights came on. I towed to my mechanic where he tested the starter and battery. He tested the crank to find out the engine is frozen.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement due to the vehicle not having the Knock Sensor Detection System (KSDS) Product Improvement Campaign performed. The contact had not yet received notification of the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The failure mileage was 120,970.

Received recall NHTSA Recall Number:22V-312, Fuel Hose Replacement. Contacted Hyundai of Bowie , Service 301-850.-6802. The scheduler explained that the company does not have a plan to correct the problem. The problem has not been confirmed by a dealer or independent service center. I received several recall notices and the response never changes "No remedy available.

Hello, We experienced a failure on our 2013 Hyundai Sonata VIN [XXX] under NHTSA Recall number 17V22600. The engine failed on 6/21/22. Was at the dealer on 6/22/22. See attached repair order. Recall claim was approved on 7/26/2022. NHTSA Recall number 17V22600. Yes, it was over a month before they looked at the car. Hyundai case number [XXX]. Hyundai said it was expedited. We needed a car. We were not given a loaner car until 7/26/2022 and were told we could apply for a rental car reimbursement if the claim was approved. We rented a car from 6/22/2022 until 7/26/2022. Submitted the rental car information to Hyundai on 7/27/2022. They didn’t give it a case number until 8/8/2022. Rental car case number [XXX]. Since then I have emailed and called many times. [XXX]and[XXX]. I have left several messages for my case manager and her supervisor. [XXX] I’m always told they are not in and nobody else can help me with my reimbursement. Never received a return call. It’s been over five months since I’ve paid for the rental with no payment. See attached status I would like to lodge a complaint regarding how Hyundai fails to handle NHTSA recalls (repair and rental cars) and see if there is any way you could help expedite payment with Hyundai? Thank you for your help. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).