2015 HYUNDAI SONATA Complaints

The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while driving 45 MPH, there was a message that the vehicle was not safe to drive displayed on the instrument panel. The check engine warning light was illuminated. The contact stated that the vehicle began to stall; however, while depressing the accelerator pedal, the vehicle failed to accelerate. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing both batteries to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to a second local dealer: Interstate Hyundai (609 Constitution Dr, West Monroe, LA 71292, (318) 387-2667) where it was diagnosed with needing both Manufacturer Communications 964 & 966 to be completed. The dealer completed manufacturer repairs, but the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.

There was a recall on my car maybe a year ago for an issue with the turn signals. The driver might turn on the right turn signal but the car would show the left turn signal to other drivers. I had the recall work (software update) done at my local Hyundai dealership several months ago. Since then, I have a new issue with the turn signals/headlights. When the headlights are in "auto" mode at night, turning on the turn signal causes the headlights to turn off. The headlights don't turn back on until you straighten out the wheel. This is a major safety concern because for a few seconds, I can't see anything and other drivers can't see me. I have researched this on Google and found several other Hyundai Sonata owners (different years) with the same issue. See links below: https://www.hyundai-forums.com/threads/flickering-intermittent-headlights-and-interior-lights.282777/ https://www.hyundai-forums.com/threads/headlights-flash-off-and-on.644549/ I have made numerous attempts to contract Hyundai customer care regarding this issue but they do not return calls or provide any assistance. I believe this issue should be a recall as it is a major safety concern, but no one at Hyundai seems to care. Hyundai has told me multiple times that if I pay out of pocket for this now ($636) and it becomes a recall later, there is no guarantee that I will be reimbursed, which I'm not even sure is correct.

The power steering started malfunctioning and then caused all warning lights on the dash to illuminate including check engine, power steering, abs, and after coming to a stop and waiting several minutes the lights went off but power steering was still not operating correctly

The contact owns a 2015 Hyundai Sonata. The contact stated while driving 45 MPH, there was a knocking sound coming from the vehicle with the check engine warning light illuminated before the vehicle lost motive power and stalled. The contact pulled over and waited until the vehicle cool down and was able to restart the vehicle, but the failure reoccurred. The vehicle was towed to the dealer and the contact was informed that the spark plugs needed to be replaced. The spark plugs were replaced; however, the failure reoccurred. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired and offered no further assistance. The failure mileage was 183,096. The contact noted that they are the second owner of the vehicle. Also, the vehicle had never been serviced prior to taking it to a dealer to fix the knocking sound.

My car has 113,000 miles and the engine went out going down the highway with my young daughter in the car. This could have been a disaster if someone would have been behind us. After researching about my issues I found almost all their motors are going out or catching fire. Someone needs to hold them accountable. My car has been in the shop for weeks now with no approval from Hyundai. My daughter almost died last year in a car wreck. What if someone’s engine goes out with someone behind them. Someone could lose a life. This is serious.

2015 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO EXCESSIVELY BURNING OIL. THE CONSUMER STATED THE VEHICLE IS BURNING 1QUART OF OIL MUCH MORE FREQUENTLY THAN EACH 1,000 MILES AND HAS TO CONSISTENTLY CHECK THE OIL LEVEL OF THE VEHICLE.

told the Hyundai dealer 2 years(March 2021) ago that I was concerned about my oil light flashing periodically between scheduled oil changes. No action other than oil changes and one time they added a couple of quarts "no charge" as it again was low. Continued to change oil more often than necessary and the frequency increased. Multiple other car repairs have been happening and the oil now has to be added weekly to maintain proper amounts. Had to change spark plugs 2 times with in 5 months and now another engine light came on today 11/15, and when I check the code at a parts store I was told is was a P03001 and P03002 which was something to do again with the cylinders misfiring. Everyone I have spoke to says this is an engine issue and it is under recall. I did place a claim with Hyundai Care USA after being told by the dealer that it would be better if I did this instead of them. The assistant manager also confirmed that the engine is covered 100%. I did this in September after the second repairs. The Regional Manager finally called me back and indicated he agreed about the problem needing to be resolved and would call me after he spoke to the dealer in a day or two. It has been over a week and no one has called. I keep leaving messages. I now have the same error codes, it is November 15 and the spark plugs were all changed less than 2 months ago for the exact same reason. I have been stranded and at times when I accelerate onto traffic the car will not respond. I do not use the interstate anymore as I cannot predict when the car will slow down and not get enough speed and cause an accident. I only drive to work and back right now. I was given this website by the employee at the parts store along with some information concerning P1326 codes and they are engine related. I will upload the most recent repair receipt.

The bug guard/wind deflector has become detached (AGAIN) on my panoramic sunroof while driving on the freeway. It puts myself & passengers as well as other people driving on the freeway in danger as there is a known issue that the detached bug guard/wind deflector is what causes detaching window panels or shattered sunroof panels. I took my vehicle to the Dealership in Salt Lake City, UT for a repair on the bug guard and was told since it had been repaired before through the original recall, they would not repair it again. (the fix is loctite super glue). I asked about my warranty on the panoramic sunroof and they told me that it only covers the glass and I would need to pay $160.00 for the diagnosis of the detached bug guard. - which can be seen by opening the sunroof. I spoke with the service manager of the dealership as the simple fix of super glue is much less expensive than fixing my glass and he told me it since the repair had already been made on the original recall that they would do nothing if the glass wasn't broken. There was no warning lamp or other symptoms, it just suddenly became detached while driving on the freeway.

The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 3 mph and entering a driveway, the vehicle accelerated independently and crashed into a metal gate. The contact stated no warning light was illuminated. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. The contact did not contact the police department nor filed a police report. The vehicle was not drivable and was left at the locations of the incident. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 63.000.

I had 26,661 miles on my vehicle and took it to V-Tech Auto (Lake Forest, Ca) for brake service on 12/11/21 when I was told by the Manager Adele that my front axle was leaking grease and needed to be replaced. My wife’s vehicle (same 2015 Hyundai Sonata SE with 54k miles) was found to have the exact same issue by another repair shop Pep Boys in Lake Forest, CA on 10/23/22 (reported today, please see her complaint Vin# 5NPE24AF7FH18963). Adele from V-Tech stated that my front axle (CV Axle) needs to be replaced because it is leaking grease. I called to Hyundai Motor America this week because we have had in the past several other vehicles varying makes (Honda, Toyota, and Mazda) but never in hundreds of thousands of miles driven was such a repair ever needed. Now both of our vehicles with exceptionally low mileage need to have the front axles replaced. The Supervisor Justin (Hyundai Motor America, Fountain Valley, CA) on 11/2/22 gave me a case number 20531055 and stated that I will receive a call back from a case manager, today (11/4/22) I received the called back from a case manager Cierra. Her position is the same as the first phone call to their customer service a couple days earlier, is that we pay for the diagnostic (*$179) and repair (*$1140 each vehicle, diagnostic deducted if work is done there) at only a Hyundai Dealership and maybe after the fact they will make a “Good Will Reimbursement”, but they will not approve that beforehand and may not approve it at all thereafter. Though there is a 5-year warranty or 60K whichever comes first, these repairs are not covered because 5 years has elapsed though under the 60k mileage, nor is it covered under their extended 10-year warranty. The estimate for their work was provided over the phone by *Tuttle Click Hyundai of Irvine (Irvine, Ca), their repair however is for a remanufactured part (Pep Boys is for a new) about $400 more per vehicle. We shouldn't have to pay for manufacturer's defects.