2013 HYUNDAI SONATA Complaints

The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 10 MPH, the engine seized. The driver was unaware if any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine bearing wear failure. The battery and starter were also burned. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 80,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine revved loudly and then the vehicle lost motive power. The vehicle was towed to an independent mechanic who related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included in the recall. The vehicle was then towed to the dealer where it was diagnosed that there was sludge in the engine oil, causing the engine to seize. The dealer informed the contact that the warranty was voided due to the previous owner's failure to maintain the oil change. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer. The failure mileage was approximately 122,000.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was leaking fuel from the engine. The check engine warning light was illuminated. The waste gate actuator was previously replaced; however, the warning light illuminated after the replacement. The approximate failure mileage was 109,900. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact stated while accelerating at various speeds, she heard a loud knocking noise at the front of the vehicle. The oil warning light illuminated. Additionally, the vehicle was taken to an independent mechanic where the oil was changed but the oil warning light remained illuminated. The contact then stated that five to six hours later while driving, the engine failed. The vehicle was towed back to the independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer was notified of the failure and the contact was made aware of the vehicle recalls. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was approximately 98,000.

I was traveling north on interstate 295 in New Jersey at 65 mph in the left lane . Without warning my car stated to go into shut down mode loosing speed and forced me to exit onto rt70 in cherry hill when all the dash warning lights came on and the engine shut off. I pulled over to a safe haven. I checked the oil dipstick which was full. I tried to restart the engine and starting hearing a loud metal tapping sound from the engine with multiple dash board warning lights flashing. I immediately shut the car off and called for a 70 mile tow home. I had to Uber other family members home do to no safe seats for 4 people in the tow truck. I started a case number 20174138 with Hyundai corporate customer service.

The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle would lose oil at an excessive rate as the oil warning light would appear on the instrument panel. The contact also stated that once he replenished the oil, a large cloud of greyish smoke would emit from the tailpipe upon the depression of the accelerator pedal. The dealer nor the manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.

My car has been having issues for the last 3 years and dealership replaced the water pump 2 years ago. Went back to the dealership for engine issues like hesitation and stalling several times and they said they can’t find an issue, they adjust the brake light switch one time as they said they had the code for it, but the car still has the hesitation and stalling issue which they wanted to charge me again for a diagnosis. I looked up online and there are actually recalls for the engine connecting Rod and probably these recalls were cleared by the dealership from my previous visits but I can assure that the engine was not replaced nor the fuel system was not inspected at that time.

The contact's wife owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the EPS, battery, and check engine warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The contact was able to pull into a parking lot and park the vehicle. The contact opened the hood and noticed that there was smoke coming from the engine compartment before it caught fire. The contact went to a nearby store and grabbed a fire extinguisher to put out the flames. The contact and his wife did not sustain any injuries and no medical attention was received. No police or fire department reports were filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.

The contact's ex-wife owns a 2013 Hyundai Sonata. The contact received a notification for NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact's ex-wife had not experienced a failure. VIN tool confirms parts not available.