2013 HYUNDAI SONATA Complaints

We were notified that due to a recall Hyundai has they have increased the original engine warranty from the standard 100,000 mile to a 150,000 miles then we were later notified they had increased it to an unlimited mile engine warranty for the original owner. I ask because the engine in my wife's car started "knocking" while we were on the freeway in Medford, Oregon forcing us to stop, we had it towed to the Hyundai dealership in Medford on June 1st . We have made MANY calls and gone by to try and find out the status on our car and have not been told what the problem is, matter of fact we have not received a call back on any of our calls to the dealer. I filed a complaint with Hyundai USA. They talked to me, got the facts and advised they would call me in "3 days". They also missed the return call to us. I responded to Hyundai USA again yesterday and they just called me, when I asked what the status of my car was the person advised me the dealer was going to contact me (this will be the 5th time but it hasn't happened yet) they are waiting for a specialist to come out and identify/evaluate the problem and its cause. I told them "no one" has contacted me with any information on my car since June 1st. The factory warranty is 100,000 on the engine (per the recall extended to lifetime), my car has 87,000 miles on it. The cause should have little to nothing to do with it getting repaired. Its been serviced by Hyundai dealers since we purchased it. The day the engine began knocking the very first thing I did while waiting for the tow truck was pop the hood and check the oil and other fluid levels, i have never had oil consumption issues. All were in the full/normal range. It has been over 2 months without any information on our car. We live in Northern California and the nearest dealer is in Medford Oregon 1 hour away. I have an open claim with HyundaiUSA 20032955, also not responding to my emails.

The contact owned a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact noticed there was smoke coming from underneath the hood. Upon inspection, there were flames coming from the engine compartment. The fire department was able to extinguish the fire. A fire department report was filed. The vehicle was towed to a tow yard; however, the vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 65 MPH, an unknown warning light illuminated. The driver pulled over and the engine seized. The vehicle was towed to the dealer and the mechanic stated that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 108,000. The VIN was not available.

I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.

My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting any assistance from Auffenberg Hyundai, I researched online and found hundreds of complaints involving the suspension, Steering coupler, defective coil springs puncturing tires and causing motor vehicle accidents and serious injury. There were no warning messages prior to any of these symptoms. I feel that these mentioned parts contribute to maintaining control of the vehicle. I'm sure this could lead to a serious accident which could cause fatalities to eveyone involved! .........

What component or system failed or malfunctioned, and is it available for inspection upon request? AIRBAG CLOCK SPRING How was your safety or the safety of others put at risk? AIRBAG SYSTEM IS NOT FUNCTIONING WHILE IF AIRBAG CLOCK SPRING IS DEFECTIVE Has the problem been reproduced or confirmed by a dealer or independent service center? THE PROBLEM HAS BEEN IDENTIFIED BY HYUNDAI WITHIN OTHER SONATA MODELS BUT NOT MY SONATA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THE VEHICLE HAS BEEN INSPECTED BY AN INDEPENDENT MECHANIC Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? THE AIRBAG LIGHT IS ON WHICH DISABLES THE ENTIRE FUNCTION OF THE AIRBAG SYSTEM

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle started to stall. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer to be diagnosed; however, the dealer had not informed the contact of the diagnostic result. The contact towed the vehicle to her residence. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle could not be repaired under recall due to the vehicle having a salvage title. However, the contact stated that the vehicle was salvaged due to the rear bumper being detached. The failure mileage was approximately 161,000.

The contact's fiancé owns a 2013 Hyundai Sonata. The contact's fiancé received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his fiancé was driving at an undisclosed speed, a strong fuel odor was detected. The vehicle was taken to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a fuel pump leak. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact stated after refueling the vehicle and driving 40-45 MPH, the low fuel warning light was illuminated. The contact pulled into a gas station and attempted to fill the fuel tank however, the tank seemed as if it was already full. The contact stated that the low fuel level warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel hoses needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) for which the VIN was included; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 138,140.

I have replaced the engine in the car after Hyundai “fixed” the engine issue in 2020 the engine locked shortly after! I literally took great care of the engine that I replaced it with and it locked as well. The engine was a used engine! I have put so much money in this car and now I need it repaired again.