2013 HYUNDAI SONATA Complaints

View complaints related to 2013 HYUNDAI SONATA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,910 complaints submitted for the 2013 HYUNDAI SONATA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 HYUNDAI SONATA
    - Lagrange , GA

    Sometimes car won’t start right away, won’t even try to turn over. Burns lots off oil smokes , acts like it’s going to cut off, has no power. It started when I purchased it November 2020 been getting worse tried to take it back, dealership wouldn’t take it back it started getting a lot worse about February 2022

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - LYNWOOD, CA

    My safety was put at risk and the life of others as a chime sound began to sound and the "check brake/Hybrid System Warning" was displayed on the dashboard. This caused the car to press the emergency breaks on its own slowing the vehicle to a complete halt on freeway. This malfunction could have caused a multi vehicle collision. This was taken for inspection and Scanned with GDS and C1235 Pressure sensor, is internal in HECU and cannot be repaired, HECU must be replaced. The vehicle is unsafe to drive and pedal sinks which feels like car does not stop. The output signal voltage of the pressure sensor is out of the specified range, the monitoring starts 1 sec after power up. The cause of this could be that there is a faulty pressured sensor and/or open or short of pressure sensor circuit. The pressure sensor installed in the HECU, converts the brake pressure to judge the drivers brake intention when the ESC program is operated. When pressure is applied to the sensor, the resistance of the sensor's strain gauge changes. The change in resistance changes the voltage output from the sensor. A fail safe inhibits the ESC/DBC control and allow the ABS/EDB control. The ESC/DBC warning lamp is activated. A safety recall should be established by this establishment as other Hyundai Sonata Hybrids are having the same malfunctions and are having to repair costs out of their own pockets, $4,300 given quote.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Mint Hill, NC

    The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle stalled inadvertently. Upon veering to the side of the road, several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic however, the independent mechanic was unable to replicate the failure. The vehicle was then towed to the local dealer. The dealer informed the contact that the diagnostic test would be performed at his expense as they would have to take the engine apart and would then reassemble it. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer also informed the contact they would follow up with the dealer and they would get back to him. The contact was awaiting a call back from the manufacturer. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI SONATA
    - Denver , CO

    My rear tail lights on both sides keep burning holes through the plastic then burning out this takes place all with in a week I’ve had to replace the light harness 3 times on both sides already and I’ve wen down on the voltage on the lights. Neither worked. This is a safety concern as I e read on multiple post that there trunks have caught fire because of this. In which I’ve smelled smoke on multiple occasions and then noticed the harness to be burnet out and the light to be blown. I have children that ride in the back seat that require help. This problem needs to be fixed before someone’s life is taken.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Dover, DE

    My 2013 Hyundai Sonata Hybrid starting experiencing issues with the engine. After I took it to a mechanic he informed me that the issues were from a this safety defect relating to an engine rod. He informed me of the recall. I never received any information about this recall from Hyundai or the dealership. It also took over a month to schedule an appointment and they estimate about 8 weeks to fix the problem. So I have been without a vehicle for over a month now and if they do admit the problem came from this recall it will be another 2 months before it will be done. I do not feel this problem was handled in a timely matter especially considering the original recall was issued in December of 2020.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA HYBRID
    - Winston-Salem, NC

    The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact heard an audible beeping sound continuously and saw a "W" in yellow on the driver’s side instrument panel. Additionally, on the passenger’s side the "Do Not Drive" warning was illuminated, and both warning lights were blinking. The contact pulled off the roadway safely into a parking lot. The contact turned off the vehicle and exited and observed that gray smoke was coming from under the engine compartment of the vehicle before the vehicle caught on fire. The fire department was called out and extinguished the fire. The contact stated that a FIRE report was filed. The vehicle was towed to an impound lot and later declared a total loss by the insurance provider. The manufacturer had been informed of the failure. The contact recently received notification of NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was approximately 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI SONATA
    - Fort Worth, TX

    Bearing wear within the engine, when you start the car the engine is making some noises, and there is a check engine flashing on the dashboard. this happened on March 15th, 2022, I took it to the dealer, they confirmed to me that the vehicle has been recalled for this engine failure, and did contact the manufacturer, and the manufacturer told them that: the owner of the vehicle must contact them, which I did, but they say that the car have a branded title, so they can't respond to my recall. And asked me to check with my DMV to see if they can clear the title, but the DMV told me that the car has a rebuilt title already, which is a part of the car's history, and the car manufacturer can't denied to fix this recall because I have a rebuilt title, as long as I have my state vehicle inspection, Hyundai have to fix the safety recall that I have with my car. I did forward this details to the manufacturer, and still no one replied to my email yet. I have a case number with them. And I am still waiting... My car is to the dealer until now, and I don't have any updates

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Clearwater, FL

    Was driving down the road and the car started smoking so pulled over into a parking lot of a business and the engine locked up and could not start vehicle again. No indicator lights or warning lamps went off. Upon opening the hood, discovered it was completely dry with no oil in it at all even though I regularly have the oil changed and there was no warning light or oil pressure light that came on. Towed vehicle to dealership and am awaiting their diagnosis. Safety concern is that the vehicle could have caught on fire and the sudden cessation of the engine could have caused a crash. I have researched and discovered that recall 62 is in place for this year make and model of my vehicle and that there have been many other reports of similar instances with this model vehicle. I did a search on the NHTSA website inputting my VIN # and it says there are no recalls related to my vehicle. However, I don't think it is a coincidence that my vehicle had the same symptoms that others described in their complaints, ie., no warning lights, no prior mechanical issues, smoke coming out of the engine, engine seizing up, etc. I've had no prior mechanical issues or any incidents that led me to believe there was a problem. This occurred suddenly and unexpectedly. I hope that the manufacturer will do the right thing and repair it since I never got notification of the recall and clearly is the same issues that are the subject of the recall.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - St. Louis, MO

    Our car has 70,000 miles on it and has driven just fine. We recently had the battery replaced after it died and had no problems afterward. Then, a month later, the car started to lurch whenever we accelerated on the highway. The very next time we drove, we received an error message that read "Hybrid System Malfunction, Safely Pull Over and Do Not Drive." We did this, turned the car off, restarted it and safely drove to the dealership. The dealer then said they could not replicate the issue and they reset the hybrid system. We picked up the car and immediately started having the lurching issue again, and then the light came on that said Hybrid System Malfunction. The car then was having trouble accelerating and kept flashing at us until we got back to the dealership. The dealer said there was no signal to let them know what is wrong with the vehicle, but it is not un-driveable and put us in a very dangerous situation not being able to accelerate safely on the highway. The dealer had to call an engineer and they have determined it to be a problem with the transmission, but they are not able to guarantee that this will fix the problem.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI SONATA
    - Mandeville , LA

    Brake/ tail light socket and metal portion of bulb could not be removed. Dealer attempted to replace socket but the tail light assembly was melted so badly that it would not hold the bulb socket. The whole tail light assembly had to be replaced.

    Source: NHTSA WEB SITE