2013 HYUNDAI SONATA Complaints

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 65 MPH, a clunking noise was present coming from the engine before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 57,000.

Vehicle shut off while driving on the freeway while gas gauge showed 1/4 tank full. There was no warning light indicator or anything. Vehicle would not turn back on until additional gas was added to the gas tank. The vehicle shutting off unexpectedly is dangerous to not only myself and my passengers but other drivers around me as well. Gas gauge also does not reflect accurately when gas is being added to the tank. Called the dealer and explained that this is an issue in other 2013 Hyundai Sonata and they said it’s not vin number specific and refused to service it.

Steering wheel sticks at all speeds. Also, car often veers left or right then when correcting the steering will stick and I will have to jerk the wheel in the correction direction. This happens everyday. At high speeds it can almost feel as if I do not have full control of the car. Also when decelerating from high speeds the steering will shake. I take the highway often and it is at those time that I feel my safety and the safety of other drivers is at risk. I have went to my dealership (Universal Hyundai) with this complaint at least 3-4 times and they have told me there is no apparent issue. There has been no warning lamps, this issue first started happening in 2018.

Engine replaced by Hyundai for recall 4/2021. Gas is leaking from high presser pipe directly on top of the engine. Hyundai customer service says I did not meet requirements for Recall 180. Dealer who replaced engine says covered by warranty and could be faulty part and not installation issue. Teen drivers could have been killed driving the car when gas, leaking directly onto the engine, started smoking. They stopped vehicle before gas could spark. We have video of gas leak when car not running. Medlin Hyundai in Rocky Mount said gas was "spewing from the high pressure pipe onto the engine".

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 - 35 mph, the vehicle stalled while going up a hill. The contact was able to use the emergency brakes to pull over into a ditch, in order to stop the vehicle. No warning lights were illuminated. There was dark gray smoke coming from the engine and a burnt odor was detected when the contact opened the hood. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and opened a case and informed the contact that they would send her case over to NHTSA. The contact was waiting on instructions from the manufacturer on what to do with the vehicle. The failure mileage was approximately 117,000.

Our engine has seized up according to our mechanic. They replaced the gasket on the oil pan and found metal shavings. Then just a week later the engine seized up. We had the dealer look at at back in 2017 and they only did a software update. Does this qualify for the engine recall?

I was driving and my vehicle started cutting out. When I hit the accelerator, the vehicle hesitated and did not want to go, I had the gas pedal push down to the floor, it eventually kicked in. I traveled a short distance and then it did the same thing, almost coming to a stop. The engine started making a rattling-banging noise and then the Malfunction indicator light came on.I was at a busy intersection and proceeded to try to make a left turn to get out of traffic and to the Dobbs repair shop across the street.As I attempted to Cross the two lanes of oncoming traffic my vehicle stalled and shut completely down. The oncoming traffic had to stop in order to avoid striking my vehicle. My vehicle was stalled blocking both oncoming lanes of traffic. I put the vehicle into “Park” and restarted it by hitting the automatic start button. When I accelerated the vehicle barley rolled, maybe 5 mph? It rolled enough to remove me from danger from being stuck. I then made another immediate left turn into the Dobbs parking lot. The vehicle then began to pick up speed, I drove around to the front of Dobbs, parked the vehicle and dropped it off to get the problem diagnosed. I was called the next morning and told that it was possible engine damage and that it would have to be towed to the dealer. I called Auffenberg in Ofallon Illinois on Friday 08/27/21 at 0923hrs.and was told that I needed to speak to the service manager Bill Gillespie for approval. I left him a voice message. He never returned my call so I left a second message at 5:51 pm. On Monday 08/30/21 at 12:45 pm after still never receiving a return call, I called and left Mr. Gillespie a third voice message. In the messages I left I informed him of the problem and also that I was stranded without having another vehicle. I filed a case with Hyundai online, case #xxxx5097. I later spoke to a person who said they were told that there were 30 other cars at this dealer with blown engines and that there is a 3 month repair wait!

On Sat 8/28/21, while driving, Without any warning or engine lights, the engine stopped running while I was driving on the road at 45 mph. I was able to pull over safely and the car would not restart. I had it towed to a nearby auto shop, the diagnostic shows fuel pump not turning on. I've had this car for 14 months with no issues until now. I could've been injured or crashed had I been on an interstate. It will need to be towed again to a dealership for fuel pump replacement. I've lost wages due to this incident and no idea how to pay for this costly repair.

The steering column is clanging over bumps and when steering which is a failure in the plastic steering shaft coupler.This coupler looks like an impeller.It is situated between the steering column shaft and the electric steering motor.The coupler is disintegrating and will lead to steering failure and high probability to death or injury of the cars occupants.This coupling failure is commom and found in perhaps thousands of Hyundai vehicles.A recall needs to be mandated immediately.If it is ignored then Hyundai needs to prepare for the lawsuits that will ensue

Hybrid system warning light comes on at random times and sometimes the car won't start.