2012 HYUNDAI SONATA Complaints

On [XXX] while driving approximately 1.5 hours away from home, a warning message appeared on my dashboard stating: “Hybrid System Warning. Stop and Do Not Drive.” I immediately pulled over and contacted my insurance company, who arranged for the vehicle to be towed to the nearest authorized Hyundai dealership (Thomas Hyundai in Cumberland). The warning clearly indicated that it was not safe to continue driving. Later, I found out that the issue reported (recall 198) have presented cases ending with fire of the engine. It is critical to mention that in January 2025, I attended the official manufacturer recall for this vehicle, which was supposed to ensure safety and reliability. Despite this, the vehicle failed and left me stranded in an unsafe area. Since then, I have been without my vehicle for over three weeks. I contacted Hyundai customer care and opened a case. I was repeatedly told a case manager would call me within three business days, but I never received any follow-up until I insisted. I was eventually assigned a case manager named Snowy, and also remained in contact with the dealership. On several occasions, both Snowy and the dealership assured me that the vehicle would be ready by Thursday, July 10 and that It was not until then that I could start to request a reimbursement for my rental expenses. I repeatedly asked for confirmation because I am renting a car at my own expense in order to go to work and manage my life. However, on Thursday, July 10, I called again and was told the vehicle would instead be ready by Tuesday, July 15. Then, on Friday, July 11, I received an email stating that the engine had just arrived, and that the dealership was only now able to begin repairs. After that, and only once the car is finished, Hyundai will “review” the case and determine whether I qualify for reimbursement. This is unacceptable. I have been without a vehicle for over three weeks, forced to rent a car entirely at my own expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

I drive a 2012 Hyundai Sonata Limited. After a recent fill-up, I began experiencing delayed acceleration, engine hesitation, and what appears to be misfiring—especially at low throttle. Most notably, the brake lights stay illuminated even when the car is turned off, which drains the battery and poses a major safety hazard. I scanned the vehicle with an OBD-II scanner and received code P0504, which points to a brake light switch malfunction. I also noticed that pressing the start button with my foot off the brake still starts the engine instead of going into accessory mode—confirming abnormal brake signal behavior. I replaced the brake light switch, which temporarily fixed the issue, but the symptoms returned within a day. After researching, I found there was a recall (NHTSA 15V759000) for a nearly identical issue involving the brake light switch and stopper pad. However, my VIN is not listed, even though I am experiencing the same safety-critical symptoms. This issue poses a significant safety risk on the road, and I believe my vehicle should be included in the affected population of the recall or issued a Technical Service Bulletin extension.

While driving on the highway with my two minor children, my vehicle suddenly shut off without warning. I lost power in the middle of traffic, which was extremely dangerous — we were nearly rear-ended and had to coast to the shoulder. The check engine light had been on for some time prior to the incident, but there were no other warning messages. After being towed, the car would not start again, even after attempting to jump-start it. A mechanic inspected it and believes the engine is seized. I later discovered that my 2012 Sonata is equipped with the Theta II engine, which is known for sudden failure due to oil starvation or bearing wear. Although there are no current recalls on my VIN, the symptoms are consistent with the known Theta II engine defect. This situation put me and my children at serious risk, and I believe this failure needs to be addressed as a safety issue.

Butts County Fire and Emergency Services made a report about the car catching on fire. There was an electrical problem and/or the engine caught on fire. My son’s fingers got burned and he was taking to the emergency room. Further neurological damage done to all of his finger tips. No warning car just blew up in fire. My son’s fingers could have died during the car fire.

Hybrid system malfunction Do not Drive warning light comes on while driving and stalls out the car

The contact owns a 2012 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle was leaking engine oil. There were no warning lights illuminated. The contact towed the vehicle to an independent mechanic who diagnosed the vehicle with engine failure. Due to the oil leak, the vehicle was left with no oil in the engine, causing the engine to seize. The dealer was made aware of the failure; however, the contact was informed the vehicle only had a 60-day warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,761.

The contact owns a 2012 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle briefly hesitated before starting. After starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 137,000.

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, before the engine seized. The contact stated that unknown warning lights were illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle several times; however, the vehicle failed to respond. The vehicle was towed to dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 128,000.

On [XXX] at approximately [XXX], my [XXX] Daughter was using my car to go to work. When she called us and informed my husband that the car did not start. At that point he asked to video call him so that he can visually see what was going on. She was directed to turn on the car again at and that point, the car started then smoke was noticed from coming out of the hood. My daughter managed to open the hood where flames emerged from the center of the engine. She then ran in the house to get a fire extinguisher and managed to put it out and it reignited. She then made a second attempt with another fire extinguisher where it briefly subsided and then grew larger. At that point the fire dept arrived and successfully extinguished the fire and deemed the car totaled after the Fire Marshall carefully inspected the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine oil level goes low very soon after an oil change less than 1000 miles driven and oil becomes black on dip stick when checking the oil level in between oil changes and there is no noticeable oil leaks. At one point the oil level was below the low level indicator on dip stick.