2007 HYUNDAI SONATA Complaints

TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS); HOWEVER, WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THE FAILURE DID NOT EXIST. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES, BUT HAS NOT BEEN SERVICED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40,000. UPDATE 10/01/08 *CW WHEN THE CONSUMERS WIFE SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT WOULD STAY ON. UPDATED 10/03/08. *JB

INTERMITTENT PROBLEM WITH RIGHT PASSENGER SEAT FRONT AIR BAG NOT DETECTING AN ADULT PASSENGER AND "PASSENGER AIR BAG OFF" COMING ON. TOOK 2007 HYUNDAI SONATA TO DEALERSHIP IN JANUARY 2008 TO FIX PROBLEM- THEY REFUSED BECAUSE PROBLEM IS NOT CONSISTENT. AFTER RECEIVING RECALL LETTER, TOOK AUTO BACK TO DEALERSHIP AND AGAIN THEY REFUSED TO HELP US, CALLED THEIR CUSTOMER ASSISTANCE CENTER (1888-327-4236) AGAIN NO HELP BECAUSE DEALERSHIP CANNOT CONFIRM PROBLEM. HOWEVER, PROBLEM STILL EXISTS. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH; HOWEVER, TWO OCCUPANTS WERE INJURED. THERE WAS NO MAINTENANCE OR SERVICE PERFORMED ON THE AIR BAGS. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 29,000. THE CONSUMER STATED HE WAS INVOLVED IN 2 ACCIDENTS AND THE AIRBAGS DID NOT DEPLOY EITHER TIME. THE SECOND ACCIDENT TOTALED THE VEHICLE. UPDATED 08/22/08

TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT RANDOMLY TURNS ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL CHANGE AND THEY STATED THAT THE FAILURE WAS COMMON; HOWEVER, IT DID NOT AFFECT THE AIR BAG. THERE WAS ONLY A MALFUNCTIONING LIGHT. SHORTLY AFTER, THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS ON HER VEHICLE, WHICH DESCRIBED THE FAILURES SHE WAS EXPERIENCING WITH THE VEHICLE. THE DEALER STATED THAT THEY COULD NOT REPAIR HER VEHICLE UNLESS THE LIGHT WAS MALFUNCTIONING AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNDER 500 AND CURRENT MILEAGE WAS 26,000.

I WAS INVOLVED IN A FRONT END COLLISION WHICH RESULTED IN DAMAGE TO MY CAR OF OVER TEN THOUSAND, THE CRASH HAPPENED AT A 50 MILE AN HOUR RATE OF SPEED AND THE AIR BAGS DID NOT DEPLOY. I AM CONCERNED THAT THE CAR IS NOT SAFE. THE ACCIDENT WAS A FIVE CAR PILE UP ON A MAJOR HIGHWAY. HYUNDAI IS SAYING THERE IS NO DEFECT. *TR

I PURCHASED MY CAR ON MAY 27, 2007, IN FLORIDA. AS MY MOTHER AND I WERE IN THE CAR ONE DAY SHE NOTICED THE AIR BAG LIGHT WAS ON, EVEN THOUGH SHE WAS SITTING IN THE FRONT SEAT. I TOOK THE CAR TO A HYUNDAI DEALERSHIP IN SEPTEMBER, IN FLORIDA, AND TOLD THEM ABOUT THE PROBLEM. THEY FOUND NO PROBLEMS. I WAS WITH MY MOTHER AGAIN AFTER THAT AND THE LIGHT CAME ON AGAIN. I TOOK THE CAR TO A DIFFERENT HYUNDAI DEALERSHIP IN THE BEGINNING OF NOVEMBER IN FLORIDA, AND TOLD THEM ABOUT THE PROBLEM. THEY AGAIN FOUND NO PROBLEMS & THEY TOLD ME THAT DEPENDING ON HOW MUCH MY MOTHER WEIGHS THE SYSTEM MAY NOT REGISTER THAT AN ADULT WAS SITTING IN THE FRONT SEAT. MY MOTHER WEIGHS ABOUT 130LBS. IN LATE NOVEMBER I WAS MOVING TO VIRGINIA. BEFORE I LEFT FLORIDA, I TOOK THE CAR TO THE 1ST HYUNDAI DEALERSHIP AND TOLD THEM THE PROBLEM AGAIN. AND THEY TOO TOLD ME THAT MY MOTHER'S WEIGHT WAS THE PROBLEM. I WAS VERY ANNOYED, BUT I DIDN'T REALLY HAVE THE TIME TO FOLLOW UP ON THE SITUATION, ESPECIALLY SINCE I WAS IN THE MIDDLE OF MOVING TO A NEW STATE. I AM NOW SETTLED IN VIRGINIA AND LAST WEEK I RECEIVED HYUNDAI'S MOTOR VEHICLE RECALL ON THE 2007 HYUNDAI SONATA VEHICLES BECAUSE OF THE OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE VEHICLES. HOW FUNNY, THIS WAS THE SAME PROBLEM THAT I HAD IN FLORIDA. SO I TOOK THE VEHICLE TO THE HYUNDAI DEALERSHIP IN VIRGINIA AND THEY TOLD ME THAT ACCORDING TO THE PAPERWORK THAT THEY RECEIVED FROM HYUNDAI, THEY NEED THE PASSENGER WITH THE PROBLEM TO COME TO THE DEALERSHIP SO THAT THEY COULD TEST THE SYSTEM. THIS IS A LITTLE DIFFICULT FOR ME SEEING AS HOW MY MOTHER LIVES IN FLORIDA. THEY TOLD ME IF I WASN'T SATISFIED THEN I COULD CALL THE HYUNDAI CUSTOMER ASSISTANCE CENTER. I DID AND THEY ARE TELLING ME TO WAIT UNTIL I HAVE ANOTHER PASSENGER SEATED IN THE FRONT SEAT AND THE LIGHT DOESN'T COME ON AGAIN. THAT IS A DANGEROUS SITUATION. IF WE KNOW THERE IS A PROBLEM WITH MY VEHICLE WHY WOULD WE WAIT UNTIL SOMEONE POSSIBLY GETTING HURT TO FIX THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT EXPERIENCED INTERMITTENT FAILURE WITH THE PASSENGER SIDE AIR BAG, ESPECIALLY WHEN HIS 5'5, 125 LBS. WIFE WAS SEATED IN THE PASSENGER SEAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS), BUT WAS INFORMED THAT NO REPAIRS WERE NEEDED. THE MANUFACTURER STATED THAT THE AIR BAGS WERE FUNCTIONING PROPERLY (ACCORDING TO THEIR NOTES) AT THE TIME AND REFUSED TO PERFORM THE REPAIR. THE CURRENT MILEAGE WAS 22,278 AND FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 09/16/08. *LJ UPDATED 09/25/08. *JB

ON JUNE 2, 2008 THE ESC (ELECTRONIC STABILITY CONTROL) LIGHT ON THE DASH INDICATED THE ESC WAS NOT ENGAGED. IT WENT OFF AFTER I STOPPED THE CAR AND RESTARTED. THE LIGHT CAME ON 2 MORE TIMES IN THE NEXT 4 DAYS. ON JUNE 6, I WAS MAKING A "Y" TURN ON A RESIDENTIAL STREET AND THE SHIFT WOULD NOT MOVE OUT OF DRIVE. HAVING READ THE OWNER'S MANUAL PREVIOUSLY, I POPPED THE BUTTON ON TOP OF THE SHIFT CONSOLE AND PUSHED THE BUTTON WITH MY KNIFE. I WAS ABLE TO GET INTO REVERSE, BUT THE SHIFT LOCKED DOWN AGAIN KEEPING ME FROM GOING INTO DRIVE. I HAD TO PUSH THE BUTTON. I BROUGHT THE CAR TO MY DEALER ON JUNE 16. THE BRAKE LIGHT SWITCH WAS FAULTY AND STICKING CAUSING THE PROBLEM. SINCE I HAVE ONLY 8,456 MILES ON THE CAR, WARRANTY COVERED THE REPAIR. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHENEVER THE CONTACT ATTEMPTS TO RELEASE THE SEAT BELTS IN THE FRONT OF THE VEHICLE, THEY DO NOT RETRACT BACK INTO THE SEAT BELT HARNESS. THE FAILURE IS AN OCCASIONAL OCCURRENCE THAT BEGAN WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 26,590.

IN THE 2007 HYUNDAI SONATA THERE IS AN INDICATOR LIGHT WHICH LIGHTS UP WHEN THE PASSENGER AIRBAG IS DISABLED. ACCORDING TO THE MANUAL, THIS LIGHT IS SUPPOSED TO BE OFF WHEN A PERSON IS SEATED IN THE PASSENGER SEAT, INDICATING THAT THE AIRBAG WILL DEPLOY IN THE EVENT OF AN ACCIDENT. OFTEN, THE LIGHT REMAINS ON, INDICATING THE AIRBAG IS DISABLED, WHEN A 130 LB ADULT IS SEATED IN THE PASSENGER SEAT. NO AMOUNT OF MOVEMENT CAUSES THE LIGHT TO TURN OFF. I HAVE SPOKEN WITH BOTH THE LOCAL SERVICE DESK AND HYUNDAI CUSTOMER SERVICE. BOTH HAVE ACKNOWLEDGED THAT THEY ARE AWARE OF THE PROBLEM, AND THAT THE AIRBAG WILL NOT DEPLOY WHILE THE DISABLED LIGHT IS LIT. HOWEVER, NEITHER KNOWS HOW TO FIX THE PROBLEM OR IS WILLING TO RESOLVE THIS PROBLEM AT THIS TIME. I AM UNCOMFORTABLE HAVING A PASSENGER IN MY VEHICLE WITH THE FAULTY AIRBAG SENSOR BECAUSE THE AIRBAG MAY BE DISABLED DURING AN ACCIDENT. *TR