2012 HYUNDAI SONATA Complaints

Received Hyundai recall 251 the end of 2023. Car taken to Hyundai dealer in March 2024 and dealer could not make the repairs on the recall. The end of July, the car caught fire (engine fire) when the car was parked for 10 minutes. Car and adjacent structure was destroyed.

My daughter had her car towed to the Hyundai dealership because of engine failure. Upon inspection we learned that there was a recall on the engine. We had to wait a few weeks so that the dealership could get approval and authorization to replace the engine. Finally after 3 or so weeks we got a courtesy car to drive. After about 4 weeks our car was finally ready to pick up so we took the courtesy car back and picked up our car. After about 4 months or so maybe my daughter went to her friends house one afternoon and her and her friend left in the friends car. They had been gone maybe 10 minutes or so and her friends neighbor called her friend and said that her car was on fire and they had already called the fire department but the car was engulfed in flames and before the fire department could get to it the whole car burnt to the ground. Nothing left but the shell of the car. The fire marshal said that the source of the fire was under the hood. Thats where the fire ignited he said. Luckily no one was injured or hurt. But this is after I had the recall motor put in. It was super scary and very upsetting because no one seems like they want to help us either.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the ABS warning light was illuminated. The contact stated that the vehicle had to be turned off and restarted every ten minutes. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer and NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was completed. The contact stated that the failure was present prior to the recall repair being performed. In addition, the contact stated that the failure reoccurred a week after the recall repair was completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

My brake lights are constantly needing replaced. Sometimes they stay on even when I'm not braking, other times they won't come on at all when I brake. I've gotten them replaced many times but it doesn't seem to fix the problem. I've almost gotten rear ended 3 times now bc my lights have failed to come on when hitting the brakes.

The starter has been replaced 3 times in the last 2 years. I know this is a hyundai problem because talking to other Hyundai owners have the same issue.

The driver side seat belt wont click and stay in almost half the time i drive my car… after reading other complaints its looking like this is a common thing. Within the past year ive noticed lots of times that when im going to lock my car with my fob, it wont lock and its because the passenger side lock button on the inside of door is in a stuck between lock/unlock position… resulting in me having to lean over to manually unlock the door even when I’ve unlocked my car with both the fob and inside button… all the sudden i noticed too that my speed control will not work at all and be completely unresponsive most times. It will RANDOMLY work when i try checking it on highway. ive had SO many issues with my taillights going/burning out constantly and now my headlights have gotten really dim. Im scared to drive at night now. They are much more dimmer than a cars should look like usually. Within the past week i just noticed a random big crack in the dashboard on the passenger side as well… noticed that seems to be a common thing and concern of safety with lots of others who own and drive this same vehicle… my first thought was “what if this crack will effect the airbag and make it deploy?” The crack is literally right over and above where the airbag is… plan on trying to take my car to place on OKC that did the anti-theft system software update on my car… but my car has gotten so bad when driving ill be lucky if it makes it there in one piece. My car has started to shake SO bad when im driving!!! Almost “jumping” at times it feels like. This car has been a pretty good car but when there are MULTIPLE complaints of the SAME issues that continuously keep costing us money and its not because of our doing and in fact the manufacturers FAULTY equipment and parts that they used to make these cars… they should most definitely be doing recalls and fixing these problems at no cost!

The grid warning light is coming on and telling me to stop the car. When this occurs the car will lose power and the brakes will start making a grinding noise. My safety was at risk when I was driving on [XXX], Chula Vista, California by Southwestern Community College approaching behind cars at a red light intersection on the second lane to the right going east and the warning light came on. The car started making a grinding noise and to lose power. The intersection was busy and I was barely able to get the vehicle to the right lane to get out of the way of traffic going east. I was blocking the right turn lane onto [XXX] in Chula Vista, Ca I took the vehicle to the dealer and has been confirmed. It first appeared approximately in July / August of 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while attempting to close the passenger’s side rear door, the door failed to lock as needed. The contact tied the door closed. The contact stated that the driver's side rear door was locked, and the contact was unable to open the door. The contact had taken the vehicle to a dealer when the passenger’s side door was not locking. The dealer diagnosed the vehicle and determined that the latch and locking mechanism needed to be replaced. The vehicle was not repaired. The contact stated that when the driver's side rear door failed to lock securely, the vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

The contact owned a 2012 Hyundai Sonata. The contact stated while driving at an undisclosed speed the low oil warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

The contact owns a 2012 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The contact stated that there was an abnormal gasoline odor coming from the vehicle. The vehicle was taken to the dealer where it was determined that the fuel pump control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 126,561.