2013 HYUNDAI SONATA Complaints

I bought this car before less than 3 months when. When I was drive the car on [XXX] the car just stop stopped no power without any warning when the car stop I just came from home. It’s far it’s like the distance between my home and the place the car stop in the highway. It’s like 5 miles. when I park the car to the side road right side road I open the hood. I see some smoke coming from the engine and smell like fire or burn or some plastic fire. I’m a mechanic he said before I bring the mechanic I seen that the screen light it’s like a car with the key in the middle of the car. The picture is the light the car stop starting. I thought I call somebody he told me maybe the car is the program or disconnect. We need to program it or they bring the battery I bring a battery. I tried to start the car again. It’s not working the mechanic. He told me that starter. I bought the starter and I start in the car. You still not working they told me after that. They told me the battery maybe I checked the battery I took the AutoZone. I took the battery. It was 95%. I called the company and the company. If they check the car, they say the car they have to recall just I get appointment with them the first time on October 1, 2025, but when I take the car there the end VIN number different with an appointment not my car. I get another appointment October 8. I told the car over there. Dixie Highway highway Louisville Kentucky. When I arrive to the car dealership in Dixie Highway, Louisville, KY they told me your car is rebuilt title. I told them what they mean. He said we can’t do nothing with it because it’s built. I told them why they didn’t tell me before I wouldn’t give the car here. They told me to bring the car appointment before you get appointment. You have to check the car as if you can see it’s built you are a company Even that time I don’t know what’s rebuilt car mean , idk if Hyundai worry just about people they have clean title? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Hyundai Sonata. The contact stated that the engine was consuming an abnormal amount of engine oil. No warning light was illuminated. In addition, occasionally while driving at various speeds, the vehicle lost automotive power. The local dealer was contacted, and the contact was advised that the vehicle could not be repaired under an unknown NHTSA Campaign because the vehicle had a Rebuilt Title. The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

I bought the car before less than 3 months the car was good but before 10 days when I was driving it on highway , suddenly the car stopped without any light warnings I was In dangerous situations hard to got the car to right side way exit 19 A express highway when I opened the hood was smoking from engine and smile like plastic fire I brought the mechanic said starter I bought starter I replaced it the same problem they said the key I changed the battery program the key same problem they told me battery I checked the battery 95 % another mechcheck by computer said the engine and he said most of these car has manufacturers problems the engine replaced recall 162 before bought the car what my solutions and I know ther is extended warranty

The Air bag light came on on the dashboard of my 2013 Hyundai and wouldn’t go off. When I took it to the local Hyundai dealership, they diagnosed the problem as the airbag clock spring. I asked if there was a recall for the clock spring, and was told no. They install a new OM Clock to fix the problem, and it cost me $805.77. When I returned home, I did my own research and found there was a recall for the Clock Spring in 2011 - 2013 Hyundai Sonatas, but only for certain VIN Numbers. I then contacted the Service manager who confirmed that the recall is only for certain VIN numbers. Since Hyundai know this is a problem, why not cover the repairs for all Sonatas with the problem. It’s unfair for they to cherry pick certain VIN numbers for repair and deny others with the same problem.

See attached document for complaint. I am reporting a safety incident involving my 2013 Hyundai Sonata Limited 2.0T (VIN# [XXX] ), which was subject to an open recall at the time of sale. On XXXXXXXXXXXXXX, the vehicle stalled and caught fire within minutes. It was declared a total loss. Two elderly passengers were in the car; one suffered breathing issues due to smoke inhalation. NHTSA records show Recall 22V312000 / Hyundai Recall #227 was issued August 31, 2022, for a defective low-pressure fuel hose that can leak and cause fires. The remedy was available before I purchased the car on April 11, 2025, but was never performed by the selling dealer, Auto Express of [XXX] . I request NHTSA investigate: 1.Why the recall was not performed prior to resale; 2.Whether Hyundai and its dealers are meeting notification and repair obligations; 3.Whether enforcement action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Braking system failed on my Hyundai Sonata Hybrid 2013. I was driving on the highway and suddenly the vehicle started a constant beeping noise and the dashboard illuminated with a message that read "Hybrid System Warning! Safely Stop and Do Not Drive" as I driving 70 MPH on the highway, causing me to have to swerve onto the shoulder to avoid being rear-ended by vehicles traveling behind, this is a very dangerous issue, and Hyundai is placing safety of others on the lower rung of their priority list. I had the vehicle taken to the shop where I was initially told that the issue is contaminated braking fluid, the need to replace brakes and the brake master cylinder. Shortly after being notified of the issues that technician diagnosed I agreed to have these items replaced. However, when I went to pickup my car after being notified that services were "completed" the vehicle continued to have the same issues, the vehicle never made it off of the Hyundai car lot. The vehicle has been with Hyundai for over 2 months and suddenly I am being told that there is an ABS issue and that it will cost over 5,000 dollars to complete repairs. I scoured the internet and noticed that there are many other complaints similar to mine.

The airbag warning light on the dash is illuminated. Diagnostic code B1481 Driver airbag resistance too high.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at approximately 75 MPH with three passengers inside the vehicle, the vehicle stalled. There were no warning lights illuminated or messages displayed prior to the failure and the vehicle shutting off. The vehicle could not able to be restarted. The vehicle was coasted off the exit to safety and then towed to the residence. The contact’s neighbor and son inspected the battery but found no fault with the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 135,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, which grew louder. The dealer was made aware of the failure; however, the contact was informed that the vehicle had a Branded Title. The contact was informed that the title was Branded because the previous owner had not provided the requested maintenance documents. The vehicle was taken to an independent mechanic, where it was diagnosed with failure of the rod bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the title was Branded in the Manufacturer’s database. The failure mileage was approximately 125,000.

The car was being driven from Virginia to Austin, Texas. In Tennessee within 10 miles of Jackson, TN, on [XXX] the car suddenly lost power and the engine light started flashing and could not be driven above 60 MPH (the speed limit there was 75 and the car was being driven at the speed limit until this occurred). Even though the car lost power, the temperature remained steady and was driven to a car repair place and the next day it was towed to a nearby Hyundai dealership in Jackson, TN where they declared the engine needed to be replaced. This was also confirmed by our insurance company, Progressive. Ran the VIN and the car is an affected vehicle under Service Campaign 953 and engine should qualify for lifetime warranty but Hyundai is trying to deny the claim due to bogus claim of "Exceptional Maintenance Neglect" which is not even close to true. The car had an oil and filter change a few days prior to the start of the trip and had been well maintained prior to that as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)