2015 HYUNDAI SONATA Complaints

VEHICLE IS PUTTING OUT A VERY STRONG GASOLINE ODOR, ESPECIALLY WHEN SITTING IDLE. I LOOKED UP PREVIOUS RECALLS ON THE VEHICLE AND SEEN WHERE THERE WAS A RECALL I BELIEVE IN 2022 FOR SIMILAR ISSUES.

My vehicle suffered a sudden engine failure that Hyundai confirmed was caused by a recall defect. Hyundai replaced the engine but is refusing to reimburse several necessary expenses incurred solely because of the recall-related failure. There was no warning lamps or messages prior to failure. Expenses: Monthly loan payment while car unusable – $242.55 (REFUSED) First tow: Highway ? Old Ox – $160.00 (REFUSED) Second tow: Old Ox ? Alexandria Hyundai – $170.00 Third tow: Alexandria Hyundai ? Exxon – $200.00 Fourth tow: Exxon ? Fitzgerald Hyundai – $205.00 Alexandria Hyundai inspection – $199.99 (REFUSED) Old Ox diagnostic fee – $539.24 (REFUSED) Rental car 10/4–10/8 – $208.90 Rental car 10/29–11/1 – $151.00 Total requested: $2,076.68 Total refused: $1,141.78 Hyundai claims the initial tow isn’t covered because it wasn’t to a Hyundai dealer, that independent diagnostics “don’t qualify,” that a Hyundai dealer’s inspection fee is not reimbursable because dealers are “separate entities,” and that my loan payment is not covered. These denials contradict Hyundai’s recall guidance and the requirement to reimburse reasonable and necessary costs caused by a recalled defect. This engine failure also placed me in real danger. The engine died suddenly at highway speed, leaving me stranded in an unsafe location with no control over the tow provider. Hyundai Corporate then instructed me to bring the car to Alexandria Hyundai, creating the clear impression those fees would be reimbursed. I relied on their guidance in good faith, and only after following their instructions did they refuse reimbursement. I feel misled, financially harmed, and exposed to unnecessary risk. Due to Hyundai’s conduct and selective denial of valid recall-related expenses, I am preparing to escalate this matter civilly and pursue punitive damages in addition to reimbursement. I request NHTSA’s assistance, as Hyundai’s actions appear inconsistent with recall obligations. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

Engine failed on 10/24/2025. Hyundai will not honor class action suit to repair engine at no cost to owner. Hyundai state recalls were not completed on the car prior to engine failure. We agree, recalls were not completed prior to failure. Because we never received notification. Had we received notification we would have acted on the recalls immediately and not put our safety, that of our children or the general public at risk by driving a vehicle with an engine that could fail at any moment. We have contested Hyundai's rejection several times to no avail. We are seeking guidance in resolving this mater.

My 2015 Hyundai Sonata has a defective engine. The motor failed unexpectedly even though the car has low usage and has always been maintained properly. I was informed that many Hyundai engines from these years came with manufacturing issues, and mine appears to be one of them. I am requesting that Hyundai replace the engine or provide a proper solution since this defect is not due to misuse but a faulty motor that came from the manufacturer. I need this resolved as soon as possible because the car is not running at all.

My 2015 Hyundai Sonata has a defective engine. The motor failed unexpectedly even though the car has low usage and has always been maintained properly. I was informed that many Hyundai engines from these years came with manufacturing issues, and mine appears to be one of them.

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 45 MPH, the vehicle suddenly stalled. The vehicle was parked on the side of the road and failed to immediately restart. The vehicle was later restarted and driven to the residence. The vehicle was taken to the local Auto Zone, but the cause of the failure was not yet determined. The vehicle was then taken to the local dealer to perform a diagnostic test. No further info was available, and the vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 55,300.

While I was driving at approximately 55mph, a loud clank happened and the car stalled, and smoke started pouring out of the hood and through the vents into the cabin, and I was leaving burning pieces behind on the road. I pulled over, ran to the back to get my dogs out of their crash tested kennels in the backseat, and both rear doors & passenger front door were locked. I ran up front to unlock them, and the unlock button did not work. I tried the unlock on the keys and it did not work. Due to having a recommended crash safe kennel set up it was not possible to crawl into the back to open it from the inside. My dogs were trapped in a car that was filled with smoke and on fire for over 2 minutes while I debated breaking the windows. I managed to fish a wire into the back to unlock and pull the door open from the inside of the back doors. The car stopped burning but was still smoking for several minutes after & I was able to clear the smoke to make it safe for my dogs to wait for a tow. When the mechanic looked at it he said the engine blew up due to the rod shattering into the block, destroying the entire engine and spilling oil which lit on fire. Mechanic recommended I contact Hyundai for engine replacement as this was a known issue with other 2015 Hyundai sonatas which were recalled due to risk of a defect rod knock causing the rod to shatter causing high speed stalling. Hyundai says my engine was not included in that specific recall. I included photo of the shattered rod which fell out when the mechanic lifted the vehicle

The vehicle’s sunroof just flew off the car at 31 miles per hour (the whole part), Hyundai had a safety recall for that and it was done in the past, the problem is that happened exactly what the recall were suppose to prevent, it was my wife and 2 kids on my car and I’m glad it was before she enter the highway, it would cause a major wreck with multiple vehicles. The car behind her had a dash cam and recorded the event, I’ll upload for better understanding. I’m also posting it on the social media to get publicity on the event.

I heard noises immediately after purchasing the Sonata. I took it back in to Carmax ( where I bought it from) multiple times and was told they didnt find anything wrong. As time went on, I took my sonata to Hyundai dealer to get checked out. 1st time they told me, Hyundai wouldnt cover the cost to check out engine & that it would be $700 to take a look. The 2nd time, I was told we cannot check it out because the engine light isnt on. Basically they couldnt scan/check codes without the light being on. I suggested that if they just rode around the block, that they would notice that there's an issue. They still said no. Then back in February, I took back to Hyundai dealer again & they did check it out because the engine light was now on. That inspection came back as the cylinder was bad. Hyundai doesnt cover it because at that point it was past 100k miles and I was not the original owner. I asked about 100 mile.warranty when I bought it at carmax and was told yes 100k warranty still applies. So upon further research, hyundai has had problems with this year/make/model/ engine type before. If they knew something was wrong with it, why not just say so & fix it? Or as soon as I seen the first issue, check it out and repair it for me?

The engine/powertrain on my 2015 Hyundai Sonata (VIN: [XXX] ) has failed due to extremely low compression in all four cylinders, causing severe misfires, hard starting, loss of power, and intermittent rattling noises, and the vehicle is currently available for inspection at the Hyundai dealership. This failure created a safety risk because the engine hesitates, struggles to start, and can stall or lose power during driving, which could lead to a loss of control or an inability to accelerate in traffic. The problem has been confirmed by both an independent mechanic and the Hyundai dealership, who documented low compression across all cylinders. The vehicle has been fully inspected by the dealership on Hyundai’s behalf after I opened a case with the manufacturer. Prior to the complete failure, the car showed warning symptoms such as repeated cylinder 4 misfires, rough starting, reduced power, rattling noises on startup, and the check engine light appearing several times beginning earlier this year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)