2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT INITIALLY DISCOVERED A RECALL FOR NHTSA CAMPAIGN NUMBER :20V121000(FUEL SYSTEM, GASOLINE). JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014) WAS CONTACTED AND CONFIRMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL. AN APPOINTMENT WAS MADE AND A NEW MOTOR AND FUEL LINE WAS PLACED INTO THE VEHICLE. THE CONTACT STATED THAT THE AFTER THE REPAIR, THE VEHICLE WOULD HESITATE TO START AS AN UNKNOWN WARNING LIGHT WOULD ILLUMINATE ON THE DASHBOARD. ON MAY 18, 2020, UPON ATTEMPTING TO START THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE HOOD. THE CONTACT THEN EXITED THE VEHICLE AND CHECKED UNDER THE HOOD AS FLAMES BEGAN TO EMIT FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED, THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE. NO INJURIES WERE REPORTED AND A FIRE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO JONES BEL AIR HYUNDAI AND AN INSURANCE INVESTIGATION WAS CONDUCTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,800.

OUT OF NO WHERE THE TRANSMISSION STARTED TO GIVE ME ISSUES. IT NOW TAKES LONGER FOR THE GEAR TO CHANGE FROM A STOP, REVING MY CAR PAST 4,000 RPM'S TO 5,000RPM'S. WHEN BREAKING THE GEARS JERK WHEN LOWERING, AND WHEN DRIVING WITH CRUISE CONTROL, MY CAR WILL NOT STAY THE SAME PACE. IT WIL LAG OR IT WILL KICK HIGHER, EITHER WAY MAKING MY CAR JERK.

BEGINNING AT AROUND 90K MILES, THERE WAS INTERMITTENT STUTTERING, ABOUT 2 SECONDS APART, WHEREBY THE VEHICLE WOULD LOSE POWER WHILE IN MOTION; AT VARIOUS SPEEDS, BOTH ON ACCELERATION AND DECELERATION OR COASTING. THE EPISODES WERE ONLY HAPPENING AFTER THE CAR HAD BEEN DRIVEN FOR MORE THAN AN HOUR. NOW, AT 92K MILES THE STUTTERING HAS INCREASED IN FREQUENCY AND TODAY I RECEIVED A "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" MESSAGE WITH AUDIBLE WARNING CHIMES AND A "WRENCH" ICON ILLUMINATED. THIS TRIP WAS ONLY A TEN MILE TRIP, IN THE MORNING, OUTSIDE TEMPERATURE WAS ABOUT 65F. THE CAR HADN'T BEEN DRIVEN AT ALL THIS DAY PRIOR TO THIS EVENT. THE WARNINGS HAPPENED TWICE, LESS THAN ONE MILE TO MY HOME, AND I BARELY MADE IT TO MY DRIVEWAY, WHERE IT'S NOW PARKED.

MY VEHICLE WAS STOLEN IN MID MAY, AND LATER RECOVERED ON JUNE 1ST. I HAD IT TAKEN TO THE DEALERSHIP TO HAVE THE IGNITION REPLACED. AFTER COMPLETING THE WORK THEY INFORMED ME THAT THE ENGINE HAD SEIZED. IT HAD WORKED PERFECTLY FINE PRIOR TO THE THEFT.

I STARTED MY CAR THE MORNING OF 7/3/2020 AND WHEN I STARTED IT I HEARD A LITTLE RATTLING NOISE THAT SOUNDED LIKE IT WAS COMING FROM THE FRONT TIRE. AFTER DRIVING HOME FROM WORK IT GOT WORSE AND I HEARD THE RATTLING KNOCKING NOISE EVERY TIME I ACCELERATED. IT EVENTUALLY GOT SO LOUD AND BAD I HAD TO PARK THE CAR. IT CONTINUES TO TURN ON BUT THE ENGINE IS KNOCKING WHEN I LOOKED UNDER THE HOOD. MY CAR HAS HAD A RECENT OIL CHANGE SO I DON'T KNOW WHAT COULD CAUSE THIS ISSUE. PLEASE HELP!!!

I AM INQUIRING ABOUT AN "OPEN RECALL" ON MY 2013 HYUNDAI SONATA GLS. THE OFFICIAL RECALL TITLE IS "CAMPAIGN 189" IT INVOLVES THE "FUEL LINE" AND COULD LEAD TO A POSSIBLE FIRE IN THE ENGINE COMPARTMENT. I JUST PURCHASED THE VEHICLE IN EARLY JUNE FROM "GETTEL HYUNDAI/ BEE RIDGE IN SARASOTA,FL. LOOKING UP THE RECALL INFORMATION--IT WAS LISTED AS "NO REMEDY AVAILABLE." THE RECALL WAS ANNOUNCED ON 3/4/20... AND ACCORDING TO CONSUMER AFFAIRS SHOULD HAVE BEEN REMEDIED BY APRIL. AS I WRITE THIS WE ARE INTO JULY! I HAVE CONTACTED HYUNDAI OF AMERICA CORPORATE OFFICES AS WELL AS THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE CAR. NEITHER COULD GIVE ME ANY ANSWERS AS TO WHEN THIS ISSUE COULD BE ADDRESSED??? ALL I WAS TOLD IS THAT IF I HAVE AN ISSUE WITH MY VEHICLE THAT CONCERNS CAMPAIGN 189... IT WILL REPAIRED--OF COURSE--FREE OF CHARGE. SO I GUESS IF MY ENGINE CATCHES ON FIRE ON A HIGHWAY SOME NIGHT--IT'LL BE TAKEN CARE OF?? I WANT THE RECALL ISSUE OF MY CAR ADDRESSED NOW !!! NO MORE RUN-AROUND AND STUPID SCENARIOS---FIX THE CAR. WHATEVER YOU CAN DO FOR ME WOULD BE GREATLY APPRECIATED . THANK YOU [XXX] SARASOTA, FL INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE ENGINE IS MAKING A KNOCKING NOISE AND IT HAS LOST POWER. OIL LEVEL IS GOOD. I KNOW THERE WAS AN ENGINE RECALL ON SONATAS AND IT LOOKS LIKE THIS MAY BE A RECALL ISSUE

FEB 2020 CHECK ENGINE LIGHT FLICKERED ON AND OFF. OIL CHANGE WAS NOT DUE AT THAT TIME. I STOPPED OFF AT A LOCAL OIL SHOP, THEY TOPPED OFF THE OIL. THEN MADE AN APPT WITH HYUNDAI REPAIR SHOP. SINCE FEBRUARY I HAVE COMPLETED MULTIPLE OIL CONSUMPTION TRIALS. WHEN THOSE FAILED HYUNDAI RECOMMENDED A COMPRESSION/LEAKAGE TEST ON ALL 4 CYLINDERS. ACCORDING TO HYUNDAI THE CAR DID NOT MEET CRITERIA FOR PASSING, BUT DIDN'T FAIL EITHER. 1 CYLINDER FAILED THE LEAKAGE TEST. HYUNDAI RECOMMENDED FUEL SYSTEM SERVICE WITH FOAM CLEANER AT MY COST ($300-400). I REDID OIL CONSUMPTION TRIAL, MY CAR STARTED CONSUMING MORE AND MORE OIL AS I MOVED FARTHER AWAY FROM THE CLEANING SERVICE. I TECHNICALLY DIDN'T FAIL THAT OIL CONSUMPTION TRIAL, BUT BY THE LAST 1000 MILES I WAS USING 1.25 QUARTS. THEY RECOMMENDED ANOTHER OIL CONSUMPTION TRIAL, WHICH FAILED. NOW HYUNDAI IS RECOMMENDING THAT I DO A TEAR DOWN TO POINT OF FAILURE OF MY ENGINE TO DIAGNOSE WHY IT IS FAILING AT MY COST - ANOTHER $300-400. THE LOCAL HYUNDAI DEALERSHIP HAS STATED THAT HYUNDAI JUST NEEDS TO REPLACE THE ENGINE ALREADY. THEY STATED NOT TO WORRY ABOUT THE MILEAGE OF THE CAR BECAUSE JUST A FEW WEEKS PRIOR HYUNDAI REPLACED THE ENGINE OF A 2013 SONATA AT 230,000 MILES. HYUNDAI CORPORATE DOES NOT SEEM CONCERNED ABOUT MY ISSUES AND IS QUITE CAVALIER ABOUT IT. HYUNDAI CORPORATE EVEN CLOSED MY CASE # WITHOUT CHECKING TO SEE IF THE ISSUE HAD BEEN RESOLVED. NOT ONCE DURING THE LAST 5 MONTHS HAS HYUNDAI WARNED ME ABOUT THE KNOWN ISSUES WITH THIS ENGINE THAT THEY CAN LEAD TO CATASTROPHIC ENGINE FAILURES AND FIRES. I HAVE 2 YOUNG CHILDREN, WOULD THERE BE ENOUGH TIME TO UNBUCKLE THEM AND REMOVE THEM FOR THE CAR SHOULD MY ENGINE CATCH ON FIRE? HYUNDAI HAS A PRODUCT THAT IS KNOWN TO FAIL, THEY NEED TO DO WHAT IS RIGHT AND THAT IS TO REPLACE THE FAULTY ENGINES IN THESE CARS.

I HAVE AN UNREPAIRED RECALL SINCE FEBRUARY 28 2020 WITH NO REMEDY AVAILIBLE.MY STEERING WHEEL CAM SHAFT IS MAKING A LOUD CLICKING SOUND.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.