2013 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE WAS REPLACED ON APRIL 23, 2020 AT WEBB HYUNDAI MERRILLVILLE (1000 81ST AVE, MERRILLVILLE, IN 46410, 219-736-2277). THE CONTACT STATED THAT ON OCCASIONS AFTER THE ENGINE WAS REPLACED, THE RPM WOULD REV UP HOWEVER, THE VEHICLE FAILED TO RESPOND WITH ACCELERATOR PEDAL DEPRESSED. ADDITIONALLY, THE BRAKE LAMP BULBS WERE BEING REPLACED FREQUENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. JIMMY ELLIS HYUNDAI (5785 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA, (770-454-6789) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE TECHNICIAN CLEANED THE ENGINE AND INFORMED THE CONTACT THAT THE VEHICLE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RETRIEVED THE VEHICLE AND WHILE DRIVING BACK TO HER RESIDENCE, SHE WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LAMPS WERE INOPERABLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER ON ANOTHER DAY TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

I WAS DRIVING DOWN THE ROAD ON A SLOPE AT AROUND 55MPH WHEN THE CAR QUIT COASTED TO THE SIDE OF THE ROAD AND TRIED STARTING THE CAR IT WOULDN'T EVEN TURN OVER SO HAD IT TOWED TO A GARAGE TO FIND OUT THE ENGINE WAS LOCKED UP SO NOW THE CAR IS STILL SITTING IN MY YARD SINCE OCTOBER OF 2019 SO I DO A LITTLE RESEARCH AND FIND OUT THAT THE 2.4 ENGINE HAS HAD ALL SORTS OF PROBLEMS BUT UNFORTUNATELY MINE ISN'T ON THE RECALL LIST. THE MILEAGE I THINK IS AROUND 130,000

LATE APRIL NOTICED GAS ODOR COMING FROM CAR AFTER TURNING IT OFF. HYUNDAI WEBSITE INDICATED RECALL FOR THIS ISSUE - CAMPAIGN 189. CONTACTED HYUNDAI TO FIND OUT HOW TO GET FIXED. THIS IN PART THEIR RESPONSE: OUR RECORDS INDICATE THAT YOUR VEHICLE IS NOT AFFECTED BY CAMPAIGN 189. MADE APPOINTMENT WITH REGULAR ASE-CERTIFIED MASTER TECHNICIAN. HE IDENTIFIED THE FUEL LEAK AND NOTED ON INVOICE: ACTIVE FUEL LEAK PRESENT, ABOVE FUEL TANK, PROBABLE CRACKED FUEL PUMP MODULE. IF SO PUMP REPLACEMENT ESTIMATE IS $750 (HYUNDAI PUMP/SEAL, LABOR, TAX). FUEL LEAK IS A MAJOR SAFETY ISSUE, FIRE HAZARD, RAW FUEL JUST LOOKING FOR AN IGNITION SOURCE. I NOTIFIED HYUNDAI OF CONFIRMED DEFECT. THIS IS IN PART THEIR RESPONSE: WE ARE SORRY TO HEAR THAT YOU STILL HAVE CONCERNS REGARDING YOUR 2013 HYUNDAI SONATA AND THAT FROM THE INFORMATION YOU RECEIVED FROM AN INDEPENDENT REPAIR FACILITY. HOWEVER, BASED UPON THE INFORMATION YOU PROVIDED, WE RECOMMEND YOU SCHEDULE AN APPOINTMENT WITH THE SERVICE DEPARTMENT OF YOUR LOCAL HYUNDAI DEALERSHIP TO HAVE YOUR 2013 SONATA INSPECTED AND DIAGNOSED. AS THE ATTACHED REPAIR ORDER YOU SENT IN DOES NOT SHOW THAT THE DIAGNOSTICS WHERE FROM A HYUNDAI DEALERSHIP. WE APOLOGIZE FOR THE INCONVENIENCE, HOWEVER, HYUNDAI CUSTOMER CARE CENTER IS UNABLE TO DIAGNOSE OVER THE PHONE OR THROUGH EMAIL. OUR DEALERSHIPS ARE ALSO THE BEST-TRAINED AND MOST-QUALIFIED TO SERVICE AND MAINTAIN YOUR HYUNDAI VEHICLE. ONLY AUTHORIZED HYUNDAI DEALERSHIPS CAN DETERMINE WHETHER THE REPAIR IN QUESTION WOULD BE COVERED BY BOTH WARRANTY AND/OR CAMPAIGNS OFFERED BY HYUNDAI THAT ARE VIN SPECIFIC. PLEASE NOTE THAT EFFECTIVE IMMEDIATELY, HYUNDAI MOTOR AMERICA WILL NO LONGER CONSIDER ANY GOODWILL FOR ANY INDEPENDENT REPAIR FACILITY REPAIRS REGARDLESS OF THE SITUATION. THIS WAS PUT INTO EFFECT AS OF 4/1/2020. TREMENDOUS SAFETY ISSUE REQUIRING HYUNDAI ATTENTION. *TR

FEBURARY 28 2019 COMING HOME FROM MY MOTHERS BIRTHDAY DINNER MY 2013 HYUNDAI SONATA ACCELERATED ON IT'S OWN. THE VEHICLE WENT FROM 35MPH TO 65MPH IN A FEW SECONDS. BETWEEN THE RAIN AND SUDDEN ACCELERATION THE VEHICLE LOST TRACTION. I TRIED THE BRAKES, EMERGENCY BRAKE AND TRIED TO PUT THE CAR IN NEUTRAL AND FAILED.I WAS ABLE TO KEEP THE VEHICLE FROM GOING OFF THE SIDE OF THE MOUNTAIN WITH MY 5 YEAR OLD DAUGHTER. I WAS ABLE TO DRIFT INTO A ROCK WALL INSTEAD. WE HIT AT APPROXIMATELY 40 TO 45 MPH. MY 2013 HYUNDAI SONATA WAS TOTALED. I WAS FINALLY ABLE TO GET THE GEAR SHIFT TO GO IN PARK AND TURN OFF THE VEHICLE. POLICE REPORT SHOWS MECHANICAL MALFUNCTION. WE ARE LUCKY TO BE ALIVE. THIS HAPPENED IN HELEN WHITE COUNTY GEORGIA. WHEN THE TOW COMPANY ARRIVED THEY TURNED THE CAR ON AND IT WENT TO FULL ACCELERATION. EMT POLICE OFFICER AND TOW TRUCK DRIVER WITNESSED. I ALSO HAVE PICTURES IN ADDITION I HAVE 2 VIDEOS FROM MY HUSBANDS ASE CERTIFIED SHOP OF THE CAR BEING TURNED ON AND ACCELERATING ON IT'S OWN IN PARK. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT ATTEMPTED TO DISCONNECT THE BATTERY TO RESET THE STEERING MODULE BUT WAS UNSUCCESSFUL. THE FAILURE PERSISTED. THE CONTACT PARKED THE VEHICLE AND THE VEHICLE REMAINED PARKED AND UNDRIVABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY LAST RECENT OIL CHANGE WAS TWO MONTHS AGO SERVICE HAS BEEN KEPT UP ON THE CAR I ACCELERATED AND IT SEEMS AS IF I'VE THROWN A ROD WHEN I GET OFF THE FREEWAY I CAN HEAR KNOCKING I DON'T HAVE ANY LEAKAGE OR ANYTHING BUT IT CAN CLEAR YOU HEAR THE KNOCKING AND IF YOU ACCELERATE YOU'RE HERE LIKE THE BEARINGS ARE GRINDING I WAS ABLE TO GET THE CAR HOME BUT THERE'S A LOT OF KNOCKING NOISE IN THE ENGINE. *TR

THE PASSENGER AIRBAG COME OUT BY ITSELF , AND ALL THE FRONT AND BACK STRUTS ARE BAD NEED TO BE CHANGED. *TR